Top 274638 Manager/assistant Manager Jobs

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Pizza Hut Assistant General Manager - Kihei
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Coastal Ridge Real Estate —Columbus, OH
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Operations Manager Homewood Suites and Hampton by Hilton San Juan
PG Management, LLC —San Juan, PR
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Food and Beverage Assistant Manager
Omni Boston Hotel at the Seaport —Boston, MA
- $70,000 - $80,000 a year
- Weekends as needed
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Big Jim's Drive In Hood River Assistant Manager
Big Jim's Drive In, Hood River. —Hood River, OR
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Assistant General Manager, Bridgestone Arena

Delaware North -
Nashville, TN

Apply Now

Job Details

$104,100 - $140,500 a year
11 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k) 4% Match
Parental leave
Vision insurance
401(k) matching

Qualifications

5 years
Senior level
Leadership
Communication skills

Full Job Description

The opportunity

Delaware North Sportservice is searching for an Assistant General Manager to join our team at Bridgestone Arena in Nashville, Tennessee. As an Assistant General Manager, you will be a restaurant leader responsible for training and developing your team, managing people, processes, budgets, and expenses effectively, and delivering quality service to guests.

Pay

Minimum – Anticipated Maximum Base Salary: $104,100 - $140,500 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

Support the General Manager in setting short- and long-term goals for assigned departments, including people development, operational execution, labor management, guest experience, compliance, financial performance, and client service
Serve as the senior operational leader for assigned food and beverage departments, with primary oversight of concessions and related support operations, while ensuring alignment with overall arena priorities
Lead season planning and event preparation processes for assigned areas, ensuring staffing plans, deployment models, product readiness, equipment needs, and operational standards are in place before each event
Partner with department heads across concessions, commissary, culinary, premium services, retail, finance, HR, IT, and administration to create consistent execution across the full venue
Manage department-level financial performance, including revenue, cost of goods, labor productivity, operating expenses, inventory controls, cash handling, payroll procedures, and monthly projections
Review financial reports, event recaps, sales trends, labor reports, inventory results, and guest feedback to identify opportunities, develop action plans, and improve performance
Drive labor planning discipline by evaluating staffing models, management schedules, event requirements, productivity expectations, and workload balance across assigned departments
Lead, coach, and develop salaried managers, supervisors, and hourly associates to build operational capability, accountability, consistency, and bench strength
Support recruiting, onboarding, training, performance management, and succession planning for assigned departments in partnership with Human Resources and department leaders
Conduct regular meetings and pre-event communication to ensure managers and associates understand event expectations, client needs, service standards, staffing plans, and operational priorities
Partner with culinary leadership and procurement resources on menu planning, product availability, cost control, equipment needs, and operational execution for concessions and assigned revenue streams
Build and maintain strong relationships with clients, venue partners, vendors, subcontractors, not-for-profit groups, union partners, guests, and Delaware North team members
Ensure timely and detailed communication with internal and external stakeholders so client expectations, event requirements, service needs, and operational changes are understood and executed
Maintain compliance with Delaware North policies, client requirements, collective bargaining agreements, responsible alcohol service guidelines, food safety standards, sanitation expectations, workplace safety requirements, and applicable state and federal regulations
Identify and lead continuous improvement opportunities related to event execution, labor efficiency, inventory control, equipment readiness, guest service, associate engagement, and operational processes
Support capital planning, equipment replacement, facility improvement, and operational project work as assigned by the General Manager
Serve as the designated senior leader when the General Manager is absent from the unit, ensuring operational continuity and appropriate escalation of issues
Complete special projects and strategic initiatives as assigned by the General Manager or regional leadership

More about you

Minimum of 5 years of food and beverage leadership experience in a high-volume arena, stadium, ballpark, convention center, hospitality, or sports and entertainment environment is required
Prior experience leading concessions, commissary, premium services, restaurants, catering, or multi-department food and beverage operations is strongly preferred
Bachelor’s degree in hospitality, business management, food and beverage management, or a related discipline is preferred; equivalent operational leadership experience may be considered
Strong understanding of event-based operations, labor planning, staffing deployment, inventory control, cash handling, cost of goods, payroll procedures, and P&L management is required
Demonstrated ability to lead through managers, build accountability, coach performance, develop talent, and maintain morale in a fast-paced, high-pressure environment
Experience working in a union environment, including familiarity with collective bargaining agreements, work rules, and labor relations, is preferred
Strong communication skills with the ability to clearly align internal teams, clients, vendors, and cross-functional partners before, during, and after events
Ability to manage competing priorities, make sound decisions under pressure, respond quickly to operational needs, and maintain professionalism during high-volume events
Strong technical skills, including experience with POS systems, inventory systems, labor reporting tools, Microsoft Office, and event-based reporting platforms
Commitment to guest service, associate engagement, operational excellence, compliance, safety, and continuous improvement

Shift details

Days
Evenings
Weekends

Who we are

Delaware North is the concessions and retail partner at Bridgestone Arena dating back to 1996. The multipurpose venue is home to the NHL's Nashville Predators. We manage concession outlets and four clubs, including an exclusive lounge offering an all-inclusive food and beverage experience.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$104,100 - $140,500 / year

Apply Now

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