Top 143650 Manager Client Solutions Jobs

Client Success Manager
PatientNow —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
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13d
Client Solutions Manager
Office Hours —New York, NY
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Management
- Mid-level
- Business development experience
- Health insurance
- Dental insurance
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Crop Insurance Team Manager
Wraith Scarlett & Randolph —Woodland, CA
- $90,000 - $115,000 a year
- 5 years
- Office
- Continuous improvement
- Profit sharing
- Paid holidays
Territory Sales Manager-Battery Monitoring Solutions
Parameter —Fort Collins, CO
- $100,000 - $125,000 a year
- Full-time
- Hybrid work
- 5 years
- Data analysis skills
- Analysis skills
- Health savings account
- Health insurance
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Sales and Marketing Manager (Mid-Level)
MetaLINK Technologies —Defiance, OH
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Financial Professional - Career Transition Opportunity
Equitable Advisors —Columbus, OH
- $24,000 - $125,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- US work authorization
- Health savings account
- Health insurance
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Registered Client Administrative Manager
Steward Partners Global Advisory LLC —Birmingham, AL
- Full-time
- Mid-level
- Office
- Administrative experience
- Health savings account
- Health insurance
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Commercial Lines Account Manager
Insurance Associates, Inc —Norfolk, NE
- $50,134 - $65,524 a year
- Email
- Sales
- Customer service
- Mid-level
- Paid holidays
- Health insurance
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Registered Client Administrative Manager
Steward Partners Global Advisory LLC —Winnetka, IL
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
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Inside Sales Account Manager Sarasota/Bradenton
FastTrack Software US LLC —Bradenton, FL
- $45,000 - $70,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Senior Property & Casualty Account Manager
Community Financial System, Inc. —Syracuse, NY
- $72,000 - $124,686 a year
- Full-time
- Hybrid work
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
9d
Trucking Account Manager
Oak Harbor Freight Lines —Mount Vernon, WA
- $82,000 - $95,000 a year
- Full-time
- Clean driving record
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
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Branch Manager
Valley Banks —Arlee, MT
- $71,172.11 - $81,567.83 a year
- Full-time
- Basic math
- Mid-level
- Office
- Health savings account
- Health insurance
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Inside Sales Representative
Road Tested Parts LLC —Buffalo, WY
- Full-time
- Writing skills
- Data analysis skills
- Mid-level
Quick Apply
Regional Sales Manager
Brooklyn Bottling Company of Milton NY —Arkansas City, AR
- $85,000 - $110,000 a year
- Full-time
- Mid-level
- Analysis skills
- Travel
- Health insurance
- Dental insurance
Quick Apply
Territory Sales Manager
FGM Fabral LLC —Missoula, MT
- $70,000 - $80,000 a year
- Full-time
- Background check
- Up to 50% travel
- Pass drug screening
- Travel reimbursement
- Health savings account
Quick Apply
10d
Commercial Lines Senior Account Manager-Agribusiness
Wraith Scarlett & Randolph —Woodland, CA
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Mentoring
- Senior level
- Communication skills
- Profit sharing
- Paid holidays
3d
Commercial Insurance CSR (Cust Servc Rep) /Assistant Account Manager - REMOTE HYBRID
Conexus Insurance Partners —Broomfield, CO
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Bilingual
- Background check
- Spanish
- Paid holidays
- Disability insurance
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Client Administrative Manager
Steward Partners Global Advisory LLC —Chesapeake, VA
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
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Sales Associate
Rural Mutual Insurance Company: The Perry Agency —Waunakee, WI
- $37,000 - $150,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Customer service
- Paid time off
- Flexible schedule
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Client Success Manager

PatientNow -
Remote

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Job Details

Full-time
$70,000 - $90,000 a year
13 days ago

Qualifications

Customer communication

Full Job Description

Company Overview: Designed for beauty, built for growth, PatientNow brings clinical-grade EMR with intuitive charting, smart AI automation, advanced photography, marketing, patient engagement, and seamless practice management into one elegant system. Everything works together naturally, helping clients create a smooth, intentional patient experience from consultation to checkout. Supported by a U.S.-based team that understands the pace and artistry of aesthetics, PatientNow provides the technology and partnership to scale with confidence.

Vision: Empowering practices and businesses to improve health and wellness worldwide by helping their clients look and feel their best.

Mission: PatientNow is elevating businesses focused on beauty, wellness and medical aesthetics with innovative, all-in-one software and consulting service solutions. People who partner with us stand out in the industry with strong market differentiation, while streamlining operations for long term success and sustainable growth.

Values:

Show up – being present and supportive: for each other through collaboration and respect, for our customers with exceptional service, and for the business with dedication to excellence and growth.
Own the outcome – By understanding the objective, exceeding expectations with pride, confirming resolution, communicating early and often, and continuously learning and improving
Be Authentic – By sharing thoughts and opinions, keeping promises, showing your true self, and engaging with respect

Position Summary: The Client Success Manager is responsible for managing a high-volume portfolio of PatientNow customers, including single-location medspas, salons, and growing aesthetic practices. This customer segment operates at significant scale, making operational efficiency, digital engagement, and smart automation just as important as building trusted customer relationships.

This individual contributor will own customer retention, product adoption, and expansion within their portfolio while helping build and optimize scalable customer success programs. The ideal candidate enjoys designing efficient processes, leveraging automation and AI tools, and delivering exceptional customer experiences across a large book of business. This position reports to the Director of Client Success and is fully remote.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Manage a high-volume portfolio of customers, delivering proactive guidance that drives adoption, retention, and customer satisfaction.
Execute a scalable customer engagement strategy by leveraging automation, digital communication, and personalized outreach throughout the customer lifecycle.
Build, maintain, and optimize automated playbooks within ChurnZero, including health score triggers, risk alerts, onboarding journeys, and renewal campaigns.
Utilize AI tools such as ChatGPT, Microsoft Copilot, ProShort, or similar technologies to create personalized customer communications, educational content, and workflow efficiencies.
Identify customer health trends using ChurnZero data, product usage metrics, and other leading indicators, proactively engaging customers at risk of churn.
Drive product adoption and identify opportunities for upsell and cross-sell through consultative customer conversations and business reviews.
Develop and deliver digital-first engagement programs, including webinars, video communications, scalable business reviews, and educational campaigns.
Partner closely with Sales, Support, Product, and Customer Success leadership to improve customer experiences, refine processes, and share customer insights.
Maintain accurate customer records and activity within ChurnZero and Salesforce to ensure visibility into customer health, engagement, and business outcomes.
Stay current on PatientNow products, payment solutions, AI capabilities, and trends within the medical aesthetics industry to provide strategic guidance to customers.

Competencies: To perform the job successfully, an individual should demonstrate the following.

Adaptability - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals.

Business Ethics – Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Works with integrity and ethics.

Communications - Exhibits good listening and comprehension. Clearly expresses ideas and thoughts in written as well as verbal form. Selects and uses appropriate communication methods.

Continuous Learning - Assesses own strengths and weaknesses. Continuously pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others.

Problem Solving - Develops creative solutions. Gathers and analyzes information skillfully. Identifies and resolves problems in a timely manner. Works well in group problem solving situations.

Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback.

Education/Experience:

2+ years of Client Success Management or Account Management experience, preferably managing a high-volume book of business.
Experience leveraging customer success platforms such as ChurnZero, Gainsight, Totango, or similar solutions.
Hands-on experience using automation and AI tools to improve customer engagement and operational efficiency.
Experience with CRM platforms such as Salesforce preferred.
Strong analytical skills with the ability to interpret health scores, customer usage data, and renewal indicators to prioritize engagement.
Excellent written and verbal communication skills, with the ability to create compelling digital customer experiences at scale.
Process-oriented mindset with enthusiasm for building and improving scalable customer success programs.
Highly organized with exceptional time management skills and the ability to effectively prioritize a large customer portfolio.
Strong sense of ownership, accountability, and customer advocacy.
Familiarity with PatientNow or similar practice management, healthcare SaaS, or payment platforms is preferred.
Experience supporting customers within SaaS, healthcare technology, medical aesthetics, or related industries is preferred.

The pay range for this role is:
70,000 - 90,000 USD per year(Remote (United States))

Quick Apply

Refine Your Search

Manager Client Solutions jobs

Client Success Manager

Client Solutions Manager

Crop Insurance Team Manager

Territory Sales Manager-Battery Monitoring Solutions

Sales and Marketing Manager (Mid-Level)

Financial Professional - Career Transition Opportunity

Registered Client Administrative Manager

Commercial Lines Account Manager

Registered Client Administrative Manager

Inside Sales Account Manager Sarasota/Bradenton

Senior Property & Casualty Account Manager

Trucking Account Manager

Branch Manager

Inside Sales Representative

Regional Sales Manager

Territory Sales Manager

Commercial Lines Senior Account Manager-Agribusiness

Commercial Insurance CSR (Cust Servc Rep) /Assistant Account Manager - REMOTE HYBRID

Client Administrative Manager

Sales Associate

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