Top 123711 Manager Client Support Jobs

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DIGITAL SALES MANAGER - PAMAL BROADCASTING
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Home Care Compliance Manager

Tailored Care, LLC
Brunswick, ME

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Job Details

Part-time
$26 - $30 an hour

Benefits

Flexible schedule

Qualifications

Customer records maintenance
Google Workspace
Filing
Client file management
Process improvement
Administrative experience
Employee data management
Attention to detail
Compliance documentation
Regulatory readiness in healthcare
Home healthcare regulations
Productivity software
Office management
Employee record maintenance

Full Job Description

The primary focus of this role is maintaining strong state compliance by ensuring our agency remains prepared for Maine licensing reviews, state surveys, and audits. As Tailored Care continues to grow, the position offers opportunities to help improve office systems, streamline workflows, and assume additional administrative leadership responsibilities.

We're looking for someone who already understands home care compliance, can identify documentation deficiencies, maintain state-compliant records, and work independently with minimal supervision.

Primary Responsibilities

Maintain compliant, organized, and state survey-ready client and employee files.
Identify and resolve documentation deficiencies.
Track required documentation, certifications, training requirements, and compliance deadlines.
Prepare documentation for state surveys, licensing reviews, and audits.
Help ensure ongoing compliance with Maine home care regulations.
Develop and improve compliance systems, forms, and workflows.
Organize paper and electronic records while maintaining accuracy and confidentiality.
Communicate proactively regarding compliance concerns and project progress.
Support office operations as the role continues to grow.

Required Experience

Previous experience in non-medical home care is strongly preferred. Experience in hospice, assisted living, or another closely related long-term care setting will also be considered if the role included responsibility for regulatory compliance, documentation management, personnel or client records, or state survey readiness.
Demonstrated experience maintaining compliant client and employee records.
Experience working with state regulations, licensing requirements, surveys, audits, or compliance documentation.
Exceptional organizational skills and attention to detail.
Strong written and verbal communication skills.
Strong computer proficiency, including Microsoft Office and Google Workspace (or similar software).
Demonstrated reliability, professionalism, sound judgment, and the ability to work independently.

Pay: $26.00 - $30.00 per hour

Benefits:

Flexible schedule

Application Question(s):

Tell me about a time you had to organize or fix a disorganized system (files, processes, office, etc.). What steps did you take?
If you were given a set of client or employee files and asked to ensure they met state requirements, how would you approach it?
How do you keep yourself organized when managing multiple responsibilities and deadlines?
Describe your experience working in non-medical home care, hospice, assisted living, or another closely related long-term care setting where you were responsible for regulatory compliance, client records, employee records, documentation management, or office operations.
Have you ever prepared documentation for a state survey, licensing review, audit, or regulatory inspection? Please describe your role.
Describe a compliance system, workflow, or organizational process that you created or significantly improved. How do you organize multiple ongoing priorities to ensure deadlines and compliance requirements are never overlooked?
What experience do you have with Maine home care regulations, DHHS requirements, licensing standards, or state compliance documentation? Describe a time you identified a compliance issue or documentation deficiency. What did you do?

Work Location: In person

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Refine Your Search

Manager Client Support jobs

Home Care Compliance Manager

Project Manager

Trucking Account Manager

Registered Client Administrative Manager

Trucking Account Manager

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Senior Account Manager (Customer Support)- Jasper, IN

Operations Manager (US Citizenship/FT in-office Required)

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Registered Client Administrative Manager

Business Development Manager

Assistant Manager / Supervisor

Customer Solutions Manager - Maintenance

Account Manager II

HCBS Program Manager – Full Time

Business Development Manager (New England - Boston Area)

Annuity Case Manager

Program Manager

Banking Center Manager - Altus

DIGITAL SALES MANAGER - PAMAL BROADCASTING

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