Top 7897 Manager Customer Ops Jobs

Customer Success Manager - US BASED
Property Leads —Remote
- $60,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
People Ops Manager
Flex —Remote
- Full-time
- Remote
- 5 years
- Mid-level
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Customer Success Manager
Athennian —Remote
- Full-time
- Remote
- Mid-level
- 3 years
- Continuous improvement
- Health savings account
- Disability insurance
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10d
Customer Success Lead
Listo —Remote
- Remote
- English
- Mid-level
- Communication skills
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Customer Success Operations Analyst
OpenSesame —Remote
- $110,000 - $120,000 a year
- Remote
- Mid-level
- Leadership
- Health insurance
- Dental insurance
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Shift Manager
Wendy's —Manistee, MI
- Full-time
- 18 years or older
- ServSafe
- Mid-level
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Electronic Security Project Manager
Netcom Technologies —Clarksburg, MD
- $90,000 - $140,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- PMP
- Health insurance
- Dental insurance
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Clinical Director (PSP)
State of Kansas - Larned State Hospital —Pawnee County, KS
- $140,000 - $155,000 a year
- Full-time
- Background check
- Psychiatry
- Pass drug screening
- Paid holidays
- Health insurance
Automotive Technician
Good Chevrolet —Renton, WA
- $50 - $65 an hour
- Full-time
- ASE Certification
- Clean driving record
- Dealership
- Paid holidays
- Health insurance
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Automotive Certified Technician - Hyundai
Woodhouse Auto Family —Elkhorn, NE
- $25 - $35 an hour
- Full-time
- Background check
- Clean driving record
- Mechanic experience
- Travel reimbursement
- Health savings account
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Flex Installer
NuCO2 Management LLC —Cleveland, OH
- Urgently hiring
- CDL B
- Clean driving record
- Hazmat Endorsement
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Automotive (SaaS) Account Manager - Northern California
Affinitiv —Sacramento, CA
- $70,000 - $80,000 a year
- Monday to Friday
- 11+ years
- Travel
- Senior level
- Health insurance
- Dental insurance
Project Manager -Remote
Balyo Inc —Woburn, MA
- $120,000 - $130,000 a year
- Full-time
- Hybrid work
- Background check
- Engineering
- English
- Health savings account
- AD&D insurance
Quick Apply
Dispatcher
MODERN DISPOSAL SERVICES. —Lewiston, NY
- $25 - $31 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
- Health savings account
- Paid holidays
Quick Apply
Digital Sales Consultant
GFR MEDIA —Guaynabo, PR
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
Customer Support Representative (Bank)
High Plains Bank —Leadville, CO
- $17 - $22 an hour
- Full-time
- Background check
- Spanish
- Google Workspace
- Health savings account
- Health insurance
Quick Apply
1d
Sales Development Representative (Automotive SaaS & Marketing Services)
Affinitiv —Tampa, FL
- 11+ years
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Install Technician
Go Fast Campers —Manhattan, MT
- Full-time
- Mid-level
- 3 years
- In-person
- Health insurance
- Dental insurance
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Inside Sales / Branch Operations Level I - Welding Supply
B&J Welding Supply, LLC —Graham, TX
- $26 - $29 an hour
- Full-time
- Heavy lifting
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Sales Engineer - Coating
Valco Melton —West Chester Township, OH
- Full-time
- Background check
- Spanish
- Up to 50% travel
- Profit sharing
- Paid parental leave
Quick Apply
1d

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Customer Success Manager - US BASED

Property Leads -
Remote

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Job Details

Full-time
$60,000 - $85,000 a year

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Customer relationship building
Customer retention strategy
Phone communication
Managing clients in a customer support role
Facebook

Full Job Description

Customer Success Manager

Remote | United States

ABOUT

Property Leads is a marketing/pay-per-lead company that generates inbound and motivated seller leads in the real estate investor space. We are a team of driven individuals with lofty goals for the company and ourselves. Many companies describe themselves as families. We are more of a high-performance sports team looking to win the yearly championship. The ideal candidate is highly driven, enjoys working, is fun and friendly, and is willing to face challenges head-on in a fast-paced, ever-evolving environment.

ROLE

This is not a passive support role.

As a Customer Success Manager at Property Leads, you are on the front lines of client relationships — responsible for retention, coaching, and saving accounts. You will spend a large portion of your day communicating directly with real estate investors via phone, SMS, email, and community channels.

You will help clients:

Understand the value of our leads
Improve their acquisition processes
Stay bought-in during tough moments
And ultimately close more deals

This role requires someone who can handle constant pressure, frequent complaints, and high emotional intensity — and still show up energized, solutions-focused, and ready to win the next conversation.

RESPONSIBILITIES

Speak with clients daily via phone, text, and email — especially during high-friction situations
Handle objections, complaints, and frustration with confidence and composure
Perform “reverse sales” turning unhappy clients into retained, long-term customers
Coach investors on how to improve their lead handling, follow-up, and conversion
Build real relationships not just transactions (be someone clients actually like talking to)
Stay active in Facebook groups and community channels to support and engage clients
Respond to inquiries within 30 minutes and drive resolution within 24 hours
Partner with internal teams (sales, refunds, ops) to resolve complex issues
Maintain accurate records of all client interactions in CRM systems

REQUIREMENTS

2+ years in customer success, account management, or retention-focused roles
Strong verbal communication skills (phone confidence is a must)
Proven ability to handle objections and retain customers
Experience building relationships with clients over time
Highly organized and able to manage multiple conversations simultaneously
Real estate or investor-facing experience is a strong plus

RESULTS

Response time: <30 minutes
Resolution time: <24 hours
Maintains 80%+ client retention after first 30 days without issuing credits
Builds strong rapport — clients recognize them by name and are willing to engage on calls
Generates consistent positive feedback (calls, texts, reviews, or direct praise)
Actively engages clients in Facebook groups and community channels (not just reactive support)
Takes full ownership of problems and does not pass clients between teams without context or follow-through
Follows up after resolution to confirm satisfaction (not just closing tickets)
Keeps leadership informed on trends, recurring issues, and client sentiment

WHO THIS ROLE IS FOR

This role is for someone who:

Doesn't shy away from the phone — you'd rather call than email
Has a high stress tolerance and doesn't take things personally
Can hear complaints all day and still show up positive and focused
Is obsessive about winning and improving — both for yourself and your clients
Thrives in a fast-paced, high-demand environment
Enjoys building relationships and earning trust over time
Is comfortable being pushed, challenged, and held accountable

WHO THIS ROLE IS NOT FOR

Someone looking for a quiet, low-stress support job
Someone who avoids conflict or difficult conversations
Someone who prefers structured, slow-moving environments
Someone who takes customer frustration personally

SALARY

$60,000 - $ 85,000 USD annual salary

BENEFITS

Comprehensive benefits package (Health, Dental, Vision).
401k with a match
Fast-moving team, low bureaucracy, high ownership
Flexible remote work environment.

Quick Apply

Refine Your Search

Manager Customer Ops jobs

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Project Manager -Remote

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