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Program Manager II, Amazon Leo, Launch Operations

Amazon Kuiper Infrastructure LLC -
Merritt Island, FL

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Job Details

Full-time
13 days ago

Qualifications

Optimizing workflow processes
VLOOKUP function
Metrics Reporting
SQL
Bachelor's degree
Project delivery management
Managing projects
Process improvement planning
Cross-functional collaboration
Stakeholder relationship building
Cross-functional communication
Excel data analysis

Full Job Description

DESCRIPTION

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

The Program Manager II will own team engagement and culture strategy execution across hourly and salaried teams in multiple locations. The successful candidate will have proven experience in planning, managing, and executing multiple team events for 200+ participants. We are looking for someone who naturally connects with people and can identify and execute against strategic opportunities to improve work-environment, culture and morale. This is a new role with an evolving scope, and the right candidate will be a self-starter who thrives in ambiguity, takes initiative without being asked, and brings creativity and structure to every program they own. We are looking for someone who is customer obsessed in how they approach the team experience and consistently raises the bar on team engagement, recognition, and communication. An ability to communicate well and manage multiple assignments simultaneously is required. The ability to respond effectively to changing workloads and priorities is critical. This role supports teams across multiple shifts and locations, flexibility in working hours is a must.

Domestic and international travel may be required in this role, candidates must be able to obtain and maintain a US Passport & must meet customs entry requirements to include but not limited to: Yellow Fever vaccine and other immunization requirements as recommended by the U.S. Centers for Disease Control and Prevention

Key job responsibilities

Build and execute a cohesive engagement strategy across the pillars of Connection, Recognition, Communication, Development, and Innovation, ensuring all initiatives are intentional, purposeful, and aligned to organizational goals
Partner with senior leadership to design purpose-driven activities with measurable outcomes, on budget, and across multiple shifts and locations
Serve as an approachable resource for employees at all levels, balancing active listening with strategic judgment to prioritize high-impact programming and ensure all team members feel heard and valued
Lead end-to-end operational execution of all engagement events from planning through completion, coordinating with internal teams and outside vendors, managing logistics, communications, and ensuring consistent, high-quality experiences for hourly and salaried employees across multiple locations
Own event communications, including designing and distributing announcements, reminders, and program updates through Slack and internal channels, maintaining a consistent and engaging voice
Track participation, follow up on key deliverables, and use data and feedback to continuously assess and improve the team experience
Manage day-to-day operational needs including scheduling, expense reporting, meeting notes, conference agendas, travel coordination, document and presentation preparation, and office management
Proactively identify gaps in team experience and culture, propose and implement solutions, and take ownership of new programs as the role and team scope evolve

A day in the life
This role sits at the intersection of strategy and execution, requiring the ability to move fluidly between senior leadership discussions and ground-level program delivery. On any given day, the PM may be developing an engagement strategy with site leadership, overseeing event logistics across multiple locations, or gathering employee feedback to inform future programming. Strong organizational skills, sound judgment, and a high degree of operational ownership are essential to success in this position. The ideal candidate brings a structured approach to ambiguous problems, communicates effectively across all levels, and is committed to delivering a consistent, high-quality employee experience.

BASIC QUALIFICATIONS

Bachelor's degree
3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Experience using data and metrics to determine and drive improvements
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience working cross functionally with tech and non-tech teams
Proven experience planning and executing multiple team events for 200+ participants
Ability to pass Kennedy Space Center background checks

PREFERRED QUALIFICATIONS

Master's degree
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Manager Ii Program Management jobs

Program Manager II, Amazon Leo, Launch Operations

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Managed Lanes and Ramp Signals Program Manager

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On-Call Registered Nurse (RN)

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