Top 97097 Manager Implementation Jobs

Implementation Manager
Hummingbird —Remote
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13d
Implementation Manager
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PMX Industries Inc. —Cedar Rapids, IA
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Smart Chemical Solutions —Casper, WY
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Norwich Pharmaceuticals Inc —Norwich, NY
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7d
Technical Sales Manager
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Nebraska Conservation Voters —Broken Bow, NE
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6d

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Implementation Manager

Hummingbird -
Remote

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Job Details

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
Flexible schedule

Qualifications

Project team coordination
Client onboarding
Requirements design
Project change management
Enterprise software
Software implementation
Direct client contact
Process design
Process improvement
Enterprise solutions implementation
Technical solutions implementation
Collaboration with product development teams
Post-sales client support
Task prioritization
Customer engagement
SaaS platforms
Experience with SaaS (as product category for technical sales engineers)
Managing projects
Business requirements
Senior level
Project planning phase
Implementing IT solutions
Project risk management
Cross-functional communication
Progress tracking (project management tasks)

Full Job Description

Hummingbird is a remote-first, fully distributed team united by the shared mission of helping fight financial crime. Since our launch in 2017, we’ve helped major financial institutions and tech-savvy trailblazers alike (e.g. Stripe, Affirm, Evolve Bank etc.) orchestrate their compliance programs through our thoughtfully designed, intuitive SaaS product. We believe finding and stopping financial crime is a problem rooted in code, language and design, so we built the product that the heroes doing this work deserve.

We are customer-obsessed, and we love building and shipping great products. We set a high bar, challenge our assumptions, seek diverse opinions, and support each other to do our best work.

We do our best to write inclusive, descriptive and accurate job descriptions, but we’re not always perfect. If you’re interested in the role, we’d love to hear from you even if you don’t feel like you meet everything we’re looking for. We’re always iterating and improving, and it’s possible that your experience is even more impactful than we could have imagined.

About the Role

As an Implementation Manager, you’ll be the engine behind successful customer launches at Hummingbird. This role will be responsible for implementations end-to-end — translating real customer business and technical requirements into a thoughtfully configured Hummingbird platform that meets our clients’ use cases.

This is a role for someone who loves both structure and problem-solving: you’ll manage timelines and stakeholders while getting hands-on with platform configuration, integrations, and workflows. If you're drawn to turning complexity into clarity and seeing customers succeed, this role was built for you.

What you’re looking to do:

Welcome new Hummingbird customers with open arms. As one of the key points-of-contact just after a new customer signs on, you understand the impact that your role has!
Dive deep into workflow intricacies. Our product is highly configurable. You enjoy solving complex problems, and communicating that in a way that simplifies and brings clarity
Own all aspects of implementation. With the support of the CS team, you’ll be responsible for driving client satisfaction, project scope, change requests, project status tracking, and coordination of internal tasks
Configure the Hummingbird platform to meet customer business and technical requirements, within product capabilities
Manage multiple implementations in parallel, prioritizing effectively and proactively flagging risks, tradeoffs, or scope changes
Contribute to improving the implementation processes, leveraging your experience to make future launches faster and smoother
Operate as an embedded partner to internal teams, collaborating efficiently with Sales, Product, Engineering, and Customer Success to unblock progress and move fast

What we’re looking for:

You thrive in owning implementation specifications and turning loose requirements from insights during Customer discovery sessions into clear plans, decisions, and outcomes
Experience scoping and configuring B2B enterprise SaaS platforms or technical products based on real customer business and technical needs (not just running project plans)
A strong cross-functional collaborator who enjoys working across the Customer Success org - with Technical Solutions Engineers, Implementation Managers, and our Head of Delivery to get things shipped
You're organized, proactive, and reliable — you manage your own priorities well and surface risks or blockers early
Someone who’s energized by a fast-moving, evolving environment

What’s in it for you:

The chance to help build from the ground up. The hires we’re making now are foundational to our growth as a company, so you will have an opportunity to help shape the future of Hummingbird.
Competitive compensation including cash and equity.
Remote-first, fully distributed company with flexible working hours.
Awesome health, vision & dental benefits, and 401k.
Safe, respectful & comfortable work environment with colleagues and leadership who prioritize diversity, equity, inclusion and belonging.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please don't hesitate to contact us to request accommodation.

Apply Now

Refine Your Search

Manager Implementation jobs

Implementation Manager

Telehealth Implementation Manager

Implementation Manager

Payments Implementation Manager

Implementation Manager

Implementation Manager

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Implementation and Client Analytics Manager

Project manager

Engagement Manager

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Technical Sales Manager

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