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Account Manager - Robotics (Pre-Post Sales)

CFS -
Cambridge, MA

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Job Details

Qualifications

Customer communication

Full Job Description

Overview

Our client is a high-growth, venture-backed robotics company deploying advanced automation solutions across sectors including life sciences, semiconductor, and industrial environments.
Operating within a founder-led, customer-centric model, the business partners closely with clients to deliver complex, high-impact deployments with long-term ownership and visibility.
This role sits at the heart of that motion.

The Opportunity

This is a hybrid Solutions Architect / Customer Success position responsible for owning customer engagements end-to-end—from pre-sale through deployment and post-launch success.
You will serve as the primary point of accountability for client outcomes, translating real-world workflows into deployable automation solutions and ensuring successful execution in the field.
This is a highly visible, client-facing role requiring adaptability across diverse environments, from warehouse operations to highly regulated facilities.

Key Responsibilities

post-go-live)

Act as the primary client-facing lead and trusted advisor

Translate customer workflows into scalable robotics and automation solutions

Lead deployment strategy and oversee on-site execution

Coordinate internal engineering and deployment teams

Manage onboarding requirements (safety, IT, compliance, site access)

Ensure successful implementation, adoption, and customer satisfaction

Interface with stakeholders across all levels (technical teams through executive leadership)

Support both pre-sales conversations and post-sales delivery in a continuous engagement model

Qualifications

Experience in robotics, automation, or adjacent technical domains (AI, autonomous systems, etc.)

Background in Solutions Architecture, Deployment Engineering, or Technical Customer Success

Proven ability to operate across both pre- and post-sales environments

Strong communication skills with the ability to engage both technical and executive audiences

Comfort working in fast-paced, ambiguous startup environments

Willingness to travel ~50% (critical requirement)

Strong ownership mindset with accountability for outcomes

Ideal Background

Robotics or automation companies

Autonomous systems / self-driving technologies

AI startups (forward-deployed engineering roles)

Deployment engineering leaders moving into more client-facing roles

Nice to Have

Experience in regulated environments (biotech, semiconductor, etc.)

Familiarity with customer onboarding processes (safety protocols, compliance, IT access)

Travel & Location

Approximately 50% travel required

Regular on-site presence across U.S. customer locations (Midwest, Texas, and beyond)

Preferred hubs: Cambridge, MA or San Francisco, CA

Open to remote candidates with flexibility to travel

Why This Role

True end-to-end ownership—no silos between pre- and post-sales

High-impact, highly visible role working directly with customers and leadership

Exposure to cutting-edge robotics and automation deployments

Opportunity to grow with a rapidly scaling organization

#CFSJUL2026
#INJUL2026
#CBJUL2026
#ZRCFSTECH
#LI-MH1

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Refine Your Search

Manager Pre Sales Engineering jobs

Account Manager - Robotics (Pre-Post Sales)

Remote Sales Manager

Major Accounts Manager

Technical Solutions Consultant

Key Account Manager North America

Founding PM - Reporting & Agentic Insights

Sales Engineer - USA, Remote

Customer Service Quality Manager

Fractional Growth Product Manager (Part-Time 1099 Contract)

Sales Manager, Wastewater (South Central/West)

Pre-Sales Solutions Architect

Senior Manager, Engineering

Pre-Sales Project Manager

Project Manager

Vault Platform Pre-Sales Solution Architect

Manager, Customer Engineering

PreSales Solution Consultant - US remote

Sr Product Manager

Manager, Sales Enablement

Senior Associate, Product Analytics & Applied AI

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Why This Role

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