Type: Full-Time | Exempt
Summary
The Vice President of Operations and Finance serves as a key member of the senior leadership team and provides strategic oversight of the organization’s financial management, human resources, business operations, compliance, information technology, facilities, and organizational infrastructure. Reporting directly to the Chief Executive Officer, this role partners closely with staff leadership, board, external service providers, and Make-A-Wish America to ensure operational excellence, financial stewardship, and organizational sustainability. The ideal candidate is an experienced nonprofit leader with strong financial acumen, exceptional people leadership skills, and a commitment to advancing the Make-A-Wish mission.
This position follows a hybrid work model and is currently required to work in our Oakland office at least two days a week on Tuesdays and Wednesdays.
Compensation: $150,000-170,000 annually. The final salary offered will be based on factors including relevant experience, skills, education, certifications, and internal equity.
Make-A-Wish® Greater Bay Area is a 501(c)(3) nonprofit organization that fulfills the wishes of children between the ages of 2-1/2 and 18 who have critical illnesses. Make-A-Wish Greater Bay Area was founded in 1984 and has fulfilled the wishes of more than 10,000 children in its 42-year history. The Greater Bay Area chapter is headquartered in Oakland and serves 17 Northern California counties, from Monterey County to the Oregon border.
Responsibilities
Operations
· Lead day-to-day organizational operations with a focus on efficiency, accountability, and risk management
· Develop, manage and execute strategic initiatives related to chapter finance, people, and business operations.
· Oversee a team of four: Senior Operations & Finance Manager, Operations & Data Associate, Part-Time Data & Operations Coordinator, and HR Associate (temp)
· Manage key relationships within Make-A-Wish America (MAWA): Shared Financial Services (SFS), Donor Cares, IT, Compliance, among others
· Manage vendor relationships: Insperity PEO, benefit administrators, legal counsel, auditors, among others
· Represent the organization externally in banking, lease negotiations, and other business engagements
· Review and approve contracts and agreements as outlined in chapter’s Obligational Authority
· Manage insurance policies, COI requests, claims and procedures
Human Resources
· Lead all HR initiatives with support from Insperity, our PEO, including
o Recruitment and hiring of staff and paid interns
o New employee onboarding
o Performance management and employee development
o Payroll and administration of 401k
o Benefits renewal and administration
o HR file management
o Employee leaves of absence
o Employee handbook and policies and procedures manual
o Annual performance reviews
· Work with internal task forces to support annual staff retreat; staff engagement; staff recognition; and belonging initiatives
Finance
· Work with the CEO, Senior Team, and Board to develop and manage the annual budget, multi-year financial forecast, and cash flow
· Produce and manage the annual operations budget of $5.4 million including staff compensation strategies and benchmarking
· Oversee all accounting functions, including accounts payable, accounts receivable, deposits and reconciliations performed by Shared Financial Services (SFS), our external accounting team
· Produce monthly memo to accompany financials from SFS
· Review and approve check requests, ACH payments, wires, and credit card expense reports
· Support SFS and serve as primary staff contact in the preparation and review of the fiscal year end, annual financial audit and Form 990, and bi-annual time study
· Ensure compliance with all MAWA and chapter policies, performance standards, and internal controls relating to accounting/legal, cash management, and investments, as well as all state local and federal regulations
· Serve as primary staff liaison with bank and investment managers
· Monitor banking and investments to ensure adequate coverage for financial needs
· Serve as liaison to the board, finance, audit and executive committees on financial and operational matters
The duties and responsibilities listed above are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities. Additional duties may be assigned as needed.
Requirements
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
· This position follows a hybrid work schedule, with regular in-office attendance required on Tuesdays and Wednesdays. Additional in-office attendance may be required for meetings, events, trainings, or other business needs.
· This role primarily operates in an office environment and requires extended periods of computer-based work. Occasional movement within the office is required.
· Occasional travel through the chapter’s 17-county service area may be required for meetings, events, trainings and community engagement activities.
· Ability to work occasional evenings and weekends
· Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Education & Experience
· Bachelor’s degree or equivalent experience
· 10+ years of progressive work experience with 3 + years in a leadership role
· Nonprofit financial experience preferred
· Proven people leadership and coaching skills
· Experience successfully managing complex projects from inception to completion
· Strong organizational skills and attention to detail
· Excellent communication skills, both written and verbal
· Comfort working collaboratively across teams in a fast-paced, mission-driven environment
· Proficiency in Microsoft 365, including Excel, SharePoint and Teams;
· NetSuite and Salesforce experience a plus
Chapter Benefits
· Competitive Paid Time Off and Holiday Schedule
· Medical, Dental, and Vision benefit offerings; coverage will be available on the first day of employment
· Employer Paid Term Life Insurance and AD&D for employee coverage only
· Additional Optional Employee Paid Voluntary Life & AD&D and Voluntary Critical Illness Insurance
· Optional Employee Paid Commuter Benefits
· Employer Sponsored Retirement Plan with up to a 4% employer match. Participation can begin at the first of the month, following date of hire.
· Remote work capabilities: in-office required days Tuesdays and Wednesdays, with office and resources available throughout each week
· Employee Assistance Program
How to Apply
To be considered, applicants must submit a resume and cover letter when applying through the job posting site or email your resume and cover letter to [email protected] with the subject line VP of Finance and Operations Job Search. No phone calls please. We will contact candidates directly if selected for next steps.
Other Info
An Equal Opportunity Employer
Make-A-Wish Greater Bay Area is an Equal Opportunity Employer and provides equal employment opportunities to all candidates without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics. Make-A-Wish is committed to providing reasonable accommodation, as required by law.
Job Type: Full-time
Pay: $150,000.00 - $170,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Do you have nonprofit financial experience?
Experience:
- Leadership: 3 years (Required)
Ability to Commute:
- Oakland, CA 94612 (Required)
Work Location: Hybrid remote in Oakland, CA 94612
