Top 614877 Manager Jobs

Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Operations Manager
Maddox Industrial Transformer —Dyersburg, TN
- $35.86 - $58.49 an hour
- Monday to Friday
- ERP systems
- Mid-level
- Leadership
Quick Apply
District Manager
Hoffmann Oberweis Dairy —Rolling Meadows, IL
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Operations Manager
Youth Champions —Los Angeles, CA
- From $90,000 a year
- Full-time
- Hybrid work
- Mid-level
Quick Apply
Operations Manager
AMG Aluminum North America —Malaga, WA
- $110,000 - $135,000 a year
- Full-time
- Background check
- Bachelor of Science
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
Commercial Laundry/Dry Cleaning Operations Manager
Blue Wave Hawaii Laundry Services —Lihue, HI
- $75,000 - $85,000 a year
- Weekends as needed
- Management
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Controls Manager
Energy Transfer Partners —Midland, TX
- Weekends as needed
- Heavy lifting
- Construction site
- System design
- Profit sharing
- Paid time off
HVAC Service Manager
Washington Energy Services Company, LLC —Fife, WA
- $100,000 - $125,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
- Fuel card
- Health savings account
Quick Apply
Service Manager
Audi, Mercedes- Benz, Porsche of Albuquerque —Albuquerque, NM
- Full-time
- Background check
- Sales
- Dealership
- Health insurance
- Dental insurance
Quick Apply
General Manager - Construction
Confidential —Roanoke, VA
- $120,000 - $125,000 a year
- Full-time
- Background check
- Management
- Residential
- Health savings account
- Health insurance
Quick Apply
Body Shop Manager
Hoekstra Transportation —Grand Rapids, MI
- From $75,000 a year
- Full-time
- Background check
- Ability to lift 50 pounds
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Cabinetry Finishing Manager
Wisenbaker Builder Services —Houston, TX
- Full-time
- ERP systems
- Mid-level
- 3 years
Quick Apply
Customer Solutions Manager - Maintenance
United Properties of West Michigan —Grand Rapids, MI
- $48,000 - $58,000 a year
- Full-time
- Background check
- Customer service
- Maintenance
- Health insurance
- Dental insurance
Quick Apply
CNC Programmer / Shop Manager
Bilt Machining —Fountain Valley, CA
- $33 - $45 an hour
- Full-time
- Mid-level
- 3 years
- In-person
- Profit sharing
- Health insurance
Quick Apply
14d
Body Shop / Collision Center Manager
Colonial Automotive Group —Boston, MA
- $85,000 - $150,000 a year
- Full-time
- Background check
- Heavy lifting
- Dealership
- Health savings account
- Health insurance
Quick Apply
Collision Center Production Manager
CDE Collision Centers —Tinley Park, IL
- $70,000 - $105,000 a year
- Full-time
- Mid-level
- In-person
- Leadership
- Paid holidays
- Health insurance
Quick Apply
Service Drive Manager
LUMS AUTO CENTER INC —Warrenton, OR
- $6,000 - $10,000 a month
- Full-time
- Dealership
- 3 years
- Mentoring
- Paid training
- Paid holidays
Quick Apply
Site Supervisor/Project Manager
PBE Group —Herriman, UT
- $90,000 - $140,000 a year
- Overtime
- Background check
- Microsoft Outlook
- Customer service
- Health savings account
- Health insurance
Quick Apply
Dealer Success Manager
Confidential —Oregon
- Full-time
- Dealership
- Mid-level
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Estimator / Body Shop Manager
Look Auto Body —Santa Cruz, CA
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- In-person
- Leadership
- Health insurance
- Paid time off
Quick Apply
9d

I want to receive the latest job alert for Manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Manager

CLEVELAND RANGE LLC -
Mayfield, OH

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
On-the-job training
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Sales support
Managing teams in a customer support role
Customer service
ERP systems
Sales order data entry
Team development
Manufacturing
AI

Full Job Description

This role is onsite in Mayfield Heights, OH

We are Cleveland!

Cleveland Range, is a leading manufacturer and designer of steam cooking equipment. We have a long and proud history of serving the foodservice industry with quality and innovative cooking devices. Our current product offerings include steamers, combination steamer-ovens, kettles, braising pans and specialty application ovens.

The Customer Service Manager leads the customer service organization and drives a customer focused, responsive attitude through to the end user of the market for Cleveland. Manages customer challenges and opportunities through a process-focused approach, following duties personally or through subordinates. Establish best practices and customer satisfaction. Manages, plans and coordinates the Customer Service team to ensure quality, effectiveness, and efficiency meet both the organizational and external sales teams’ (Rep groups and Dealers) goals and expectations.

Major Accountability

Fosters communication with the production scheduling team to ensure orders are entered and processed timely to meet customer needs. Promote cohesion between the two teams by educating the Customer Service team on production constraints and lead times.
Maintain / Develop meaningful metrics and ensure goals are met. Sets the strategic direction for the team that aligns with company objectives and creates an environment / culture to exceed customer expectations.
Lead customer service teams to ensure the execution of sales order entry and order management to meet all business requirements and individual and team goals.
Provides support and issue resolutions to ensure best-in-class customer service. Identifies and escalates unresolved customer concerns or operational issues to the proper individual or department.

Collaborate with cross-functional teams to identify opportunities for process improvements and implement solutions to optimize customer experience. Specifically, collaborate with the shipping and warehouse personnel to minimize freight costs while balancing on time delivery.

Key Tasks and Responsibilities

Plans, directs, supervises, trains, and motivates Customer Service Teams.
Identifies and resolves customer concerns to drive customer-centric culture throughout the organization, emphasizing the importance of customer satisfaction in every decision and interaction.
Lead customer service group to ensure the execution of sales order entry and order management to meet all business requirements including headcount, budget, accuracy, cost, responsiveness, and timely resolution.
Fosters continuous Improvement culture to allow the organization to streamline activities and optimize the experience with the customer. Transaction efficiencies with automation, common practices, and eliminating waste as means to drive performance.
Consistently operate in a manner that aligns to the Company Core Values. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Specialized Skills, Knowledge, and Abilities

The individual must have a high sense of best-in-class customer service and the personality to help others.
Must be flexible and willing to adjust solutions and working hours to customer expectations with a strong sense of urgency.
Excellent organizational and interpersonal skills with ability to connect and communicate with different audiences.
Strong knowledge of the Cleveland products, Logistics processes, and QADEE/ERP system knowledge preferred.
Proficient in the use of Microsoft Office software including Outlook, Excel, Word, PowerPoint, and Teams.

The salary range for the role is $80,000 - $100,000 per year. The Customer Service Manager is a salaried exempt role.

OUR BENEFITS:
We believe that our people are one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program

For more company information, visit www.ClevelandRange.com
*

Cleveland Range, LLC. in Mayfield Heights, OH manufactures and markets a complete line of foodservice cooking equipment for restaurants, hotels, and institutions. The facilities in Mayfield Heights, OH are a division of Welbilt, Inc.

#INDCLEVEUS

#LI-Onsite

#Cleveland

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

Manager jobs

Customer Service Manager

Operations Manager

District Manager

Operations Manager

Operations Manager

Commercial Laundry/Dry Cleaning Operations Manager

Controls Manager

HVAC Service Manager

Service Manager

General Manager - Construction

Body Shop Manager

Cabinetry Finishing Manager

Customer Solutions Manager - Maintenance

CNC Programmer / Shop Manager

Body Shop / Collision Center Manager

Collision Center Production Manager

Service Drive Manager

Site Supervisor/Project Manager

Dealer Success Manager

Estimator / Body Shop Manager

I want to receive the latest job alert for Manager

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected