Top 77686 Managing Client Partner Jobs

Head of Client Experience
Project Expedition —Remote
- $80,000 - $90,000 a year
- Full-time
- Remote
- Analysis skills
- Supervising experience
- Senior level
- 401(k)
- Paid time off
10d
Client Partner
Guidewire Software —Remote
- $176,000 - $264,000 a year
- Email
- Remote
- Travel
- Mentoring
- Contracts
- Health insurance
- Dental insurance
Email & Web Specialist
RSA Conference —Remote
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- 3 years
- JavaScript
- Paid holidays
- Health insurance
Quick Apply
Team Lead, Client Success
PatientNow —Remote
- $90,000 - $100,000 a year
- Full-time
- Remote
- Analysis skills
- Mentoring
- Training & development
Quick Apply
Client Partner
VDX.tv —Remote
- Full-time
- Remote
- 5 years
- Senior level
- Communication skills
- Paid holidays
- Disability insurance
Remote Contact Center Supervisor
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Remote
- Mid-level
- Mentoring
- Leadership
Quick Apply
Remote Sales Specialist (Appointment Setting & Client Sales)
Scale Sales Teams —Phoenix, AZ
- $1,500 - $2,500 a week
- Full-time
- Remote
- Mid-level
- Leadership
- Communication skills
Quick Apply
14d
Client Service Representative
Firstsource Healthcare —Remote
- $15 an hour
- 8 hour shift
- Remote
- Computer literacy
- Writing skills
- Typing
- Dental insurance
- Work from home
Client Success Manager
PatientNow —Remote
- $70,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
Quick Apply
Clinic Medical Director - VA employees welcome
Valor Healthcare, Inc. —Williston, ND
- $300,000 - $320,000 a year
- Medicine
- Computer literacy
- BLS Certification
- Continuing education credits
- Health insurance
Quick Apply
Title Officer Associate -Minimum 3 Years Experience
NORTH IDAHO TITLE —Coeur d'Alene, ID
- $17.68 - $23.81 an hour
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Production Systems Technician
Konica Minolta Business Solutions, U.S.A., Inc. —Rolling Meadows, IL
- $22 - $36 an hour
- Full-time
- High school diploma or GED
- Driving
- Computer networking
- Paid training
- Paid holidays
Classroom LBA/BCBA
Academy for Precision Learning —Seattle, WA
- $80,000 - $100,000 a year
- Full-time
- Background check
- School experience
- Classroom
- Health insurance
- Dental insurance
Quick Apply
Service Plumbing Project Manager
SILICON VALLEY MECHANICAL —San Jose, CA
- $100,000 - $140,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Schematics
- Health savings account
- Paid holidays
Quick Apply
Assistant Administrator for Residential Treatment Home
Nibbus Combined Care —Medford, OR
- $60,000 - $65,000 a year
- Weekends as needed
- Background check
- 18 years or older
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
Center Clinical Manager
Community Autism Services —Hooksett, NH
- $85,000 - $100,000 a year
- Full-time
- 5 years
- Clinic
- Doctor of Philosophy
- Health insurance
- Dental insurance
Quick Apply
Investor Relations Manager
Taylor Derrick Capital, LLC —Salt Lake City, UT
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Federal Tax Manager - Global Compliance and Reporting - SAN JOSE / San Francisco
EY —San Jose, CA
- $103,600 - $215,800 a year
- CPA
- 5 years
- Analysis skills
- Paid holidays
- Health insurance
CRE Relationship Manager
Sunwest Bank —Irvine, CA
- $150,000 - $190,000 a year
- Monday to Friday
- Hybrid work
- Heavy lifting
- 5 years
- Office
Quick Apply
Crop Insurance Team Manager
Wraith Scarlett & Randolph —Woodland, CA
- $90,000 - $115,000 a year
- 5 years
- Office
- Continuous improvement
- Profit sharing
- Paid holidays

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Head of Client Experience

Project Expedition -
Remote

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Job Details

Full-time
$80,000 - $90,000 a year
10 days ago

Benefits

Work from home stipend
401(k)
Paid time off
Employee discount

Qualifications

Managing technical support teams
Performance dashboards
Team supervision
Managing teams in a customer support role
Procedural guides
Standard Operating Procedures (SOPs) implementation
Operational management
Performance management strategy
Metrics Reporting
Incident Escalation
Managing clients in a customer support role
Team development
Quality performance measurement
Supervising experience
Customer service training (staff training program)
Data interpretation
Developing new training programs
AI-driven automation
Standard operating procedures (SOPs)
Professional development training

Full Job Description

Position Overview:

Now Hiring: Head of Client Experience

Location: Remote (U.S. – excluding NY & CA)

Compensation: $80,000 to $90,000

Benefits:

✨ Annual bonus up to $3,000 based on company targets
15 days PTO (increases to 20 days after 2 years)
Healthcare plan with $9K company contribution and fully covered options
401(k) retirement plan
$500 annual work-from-home stipend
$250 annual training budget
✈️ TSA Precheck reimbursement
$750 annual Project Expedition tour credit

Employee discounts on thousands of tours and activities

Lead the Future of Customer Experience — Powered by People + Technology

At Project Expedition, we believe exceptional service should be a competitive advantage — not a cost center.

We’re looking for a tech-forward Head of Client Experience who knows how to scale high-performing support teams without losing the human touch that customers love.

This is a leadership role for someone who understands that the future of support is people empowered by great systems, smart workflows, and AI-assisted tools — not automation replacing humans.

If you love building strong teams, improving systems, and turning customer support into a measurable growth drive, this could be the perfect opportunity.

What You’ll Do

As the Head of Client Experience, you’ll lead the strategy, systems, and daily performance of our support organization.

You’ll help transform our already strong service into world-class, scalable support operations.

Team Leadership

Manage and develop team leads and support specialists across email, chat, and phone channels
Coach team members to deliver empathetic, high-quality service
Build clear career paths, training programs, and performance standards

Operations & Performance

Own key customer experience metrics including:
- CSAT / NPS
- SLA & response times
- Resolution times
- QA scores
- Escalation rates
- Refunds & chargebacks
Establish quality assurance programs and calibration routines
Improve workforce planning, scheduling, and peak-season readiness

Systems, AI & Innovation

Implement AI and technology tools that help the team work faster and smarter
Partner with Product and Engineering on support tooling, analytics, and automation
Build scalable SOPs, playbooks, and workflows
Use data insights to improve efficiency and customer loyalty

Customer Experience Ownership

Lead escalations and complex customer issues
Ensure every interaction builds trust, loyalty, and long-term relationships
Provide leadership with clear recommendations on what’s working, what needs improvement, and where to invest

What We’re Looking For

Required Experience

6–10+ years in Customer Support, Client Experience, or Customer Success
3+ years managing managers or leading a support department
Experience scaling support in high-volume environments such as:
- Travel
- Marketplace platforms
- E-commerce
- Logistics
- Fintech
Strong analytical mindset with experience using data dashboards and performance metrics
Excellent written communication and escalation management
Experience building support systems, SOPs, QA frameworks, and training programs
Experience leveraging AI or technology to improve support operations

Preferred Experience

Travel, hospitality, or marketplace operations
Working with Product or Engineering teams on tool improvements
Experience with automation, self-service, or AI-assisted support
Managing global or multi-time zone support teams

You’ll Thrive Here If You…

✔ Believe exceptional service is a true business differentiator
✔ Love building systems that reduce chaos and improve efficiency
✔ Are both a strong operator and an inspiring leader
✔ Balance policy with human judgment when helping customers
✔ Enjoy improving processes while still rolling up your sleeves when needed

Why Join Project Expedition?

Customer experience is central to our strategy and growth — not an afterthought.

In this role, you’ll have direct influence on:

Support systems and tools
Team structure and staffing
Customer experience strategy
Operational performance across the company

You’ll also lead a team that touches every part of the business and directly supports revenue growth.

Additional Information

While we are excited to grow our team, we are currently unable to hire candidates residing in New York or California.

Pay Range: USD $80,000.00 - USD $90,000.00 /Yr.

Apply Now

Refine Your Search

Managing Client Partner jobs

Head of Client Experience

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Investor Relations Manager

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