Top 5433 Member Service Rep Jobs

Member Service Rep (Bloomington, Keyser, LaVale & Cumberland)
WEPCO FEDERAL CREDIT UNION —Keyser, WV
- From $15.10 an hour
- Full-time
- Office
- High school diploma or GED
- Math
- Paid training
- Disability insurance
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Customer Service Rep/ Remote CA
Marketing.com —Remote
- $23 - $24 an hour
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- Databases
- High school diploma or GED
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U-Haul —Remote
- $16 - $19 an hour
- Part-time
- Remote
- Computer literacy
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Member Experience Rep - REMOTE
American Logistics, LLC —Saint George, UT
- $15 - $16 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- Communication skills
- Paid holidays
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Member Experience Rep - Remote Graveyard Shift
American Logistics, LLC —Saint George, UT
- $15 - $16 an hour
- Overnight shift
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Customer Service Rep (TX, ID, NV)
REVOLVE —Idaho
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- Overtime
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- Microsoft Excel
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Call Center - Member Contact Center Rep 1 - Full Time - Remote (AK, AZ, NV, TX, WA, WY)
Nuvision Federal Credit Union —Nevada
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- Full-time
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- Microsoft Word
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Call Center Rep - Quality Service Associate 2453
CONTINENTAL SERVICE GROUP LLC —Fairport, NY
- $20 - $21 an hour
- 8 hour shift
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- Computer literacy
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- High school diploma or GED
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Cashier/ Team Member/ Customer Service Rep For Fast Food Restaurant Popeyes - Hostetter
RMV FOODS INC. —San Jose, CA
- Part-time
- Serving
- Quick service & fast food restaurant
- Entry level
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Customer Service Rep
Limitless Texas Technologies LLC —Austin, TX
- $70,000 - $106,000 a year
- Full-time
- No experience needed
- Office
- Assembly
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Cashier/ Team Member/ Customer Service Rep For Fast Food Restaurant - Automall
RMV FOODS INC. —San Jose, CA
- Part-time
- Serving
- Quick service & fast food restaurant
- Entry level
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Cashier/ Team Member/ Customer Service Rep For Fast Food Restaurant Popeyes - Sunnyvale
RMV FOODS INC. —Sunnyvale, CA
- Part-time
- Serving
- Quick service & fast food restaurant
- Entry level
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Customer Service Rep - Central Dispatch
Duininck Concrete —Willmar, MN
- $22 - $25 an hour
- Full-time
- Entry level
- Disability insurance
- Health insurance
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Customer Service Rep
Builders Transportation —Memphis, TN
- Email
- Mid-level
- 2 years
- Health insurance
- Dental insurance
Customer Service Rep
Domino's Pizza —McPherson, KS
- $10 - $20 an hour
- Full-time
- Background check
- Quick service & fast food restaurant
- Entry level
- Paid training
- Opportunities for advancement
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Member Experience Rep - Future Hiring
American Logistics, LLC —Saint George, UT
- $15 - $16 an hour
- Full-time
- Spanish
- Computer literacy
- Communication skills
- Paid holidays
- Disability insurance
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Customer Service Rep (02191) - 7002 Lake Plaza Dr
Domino's Franchise —Indianapolis, IN
- Part-time
- Quick service & fast food restaurant
- Entry level
- Flexible schedule
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Customer Service Rep
E.W. Wylie, LLC —Fargo, ND
- Full-time
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- High school diploma or GED
- 1 year
- Health savings account
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5d
Pharmacy Care Representative - Work From Home North Carolina
CVS Health —North Carolina
- $17.00 - $25.65 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- Windows
- Paid training
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12d
Member Service Rep
Saratoga Regional YMCA —Saratoga Springs, NY
- $17.48 an hour
- Part-time
- 18 years or older
- Computer literacy
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Member Service Rep (Bloomington, Keyser, LaVale & Cumberland)

WEPCO FEDERAL CREDIT UNION -
Keyser, WV

Quick Apply

Job Details

Full-time
From $15.10 an hour

Benefits

Paid training
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Paid orientation
Opportunities for advancement
Bereavement leave
Life insurance
Retirement plan
Prescription drug insurance
Paid sick time

Qualifications

Financial sales
Interpersonal skills
High school diploma or GED
Math
Attention to detail
Retail math
Typing
10 key typing
Quality data entry

Full Job Description

Job Summary
Join our dynamic team as a Member Service Representative serving the Keyser, LaVale, and surrounding areas! In this energetic role, you’ll be the friendly face and trusted advisor for our members, providing exceptional member service while managing a variety of financial transactions. Your enthusiasm and dedication will help foster strong relationships, promote financial wellness, and ensure smooth daily operations. This position offers a fantastic opportunity to develop your skills in banking and financial services while making a positive impact in your community.

Responsibilities

Greet members warmly and assist with their banking needs in person or via phone, ensuring a positive experience.
Process a wide range of financial transactions accurately, including deposits, withdrawals, cash handling, debits & credits, and loan payments.
Promote and upsell banking products and services such as savings accounts, loans, and credit options to meet members’ financial goals.
Manage member relationships by understanding their needs and offering tailored solutions to enhance their financial well-being.
Detect and prevent fraud through vigilant monitoring of transactions and member account activity.
Maintain detailed records of all transactions using financial software and ensure compliance with credit union policies and procedures.

Requirements

Prior experience in financial sales, customer relationship management, or retail banking is preferred but not required; training will be provided.
Strong skills in basic math, cash handling, cashiering, and retail math to accurately process transactions.
Knowledge of financial services products such as loans, savings accounts, and debit/credit cards is advantageous.
Excellent customer service skills with the ability to communicate clearly and professionally.
Ability to perform 10 key typing efficiently and handle multiple tasks simultaneously with attention to detail.
Familiarity with banking software systems and basic understanding of cash management principles.
A proactive attitude with a desire to build relationships and contribute positively to team goals. Join us as a Member Service Representative where your energy fuels community connections! We’re committed to supporting your growth through comprehensive training programs and opportunities for advancement. Be part of a vibrant team dedicated to delivering outstanding service while developing your career in the thriving world of financial services!
Are you looking for a Fulfilling, Member Service Focused, Highly Respected Career? Your search stops here! WEPCO Federal Credit Union is looking for you!

At WEPCO, our mission is to provide our members with exemplary member service, and our employees are the key to fulfilling that mission. Our credit union is growing and we need more employees to contribute to even more success. Therefore, we are looking for individuals to join our team that have the following qualities:

Who is optimistic, empathetic, respectful and enjoys interacting with people.
Who is passionate about helping others and building relationships.
Who is resilient and empowers others to be successful.
Who wants to be a part of a strong, hardworking team that is held accountable to meeting high standards.
Who believes in good attendance and a strong work ethic.
Who believes in exceptionalism and does not settle for mediocre.
Who is eager to learn new things.
Who is trustworthy.

If you feel that the above characteristics describe you, please consider joining our team as a Member Service Representative (MSR). As an MSR, you will have daily opportunities to build professional relationships while cheerfully serving our members’ financial needs in-person or on the phone. You will serve alongside other MSRs in a common goal to provide excellent, quality service that goes above and beyond in a refreshing, family-orientated working environment. You will be the face of WEPCO projecting a positive image to our current and prospective members! You will work one-on-one with our members to complete transactions, solve issues, provide information about WEPCO, and cross-sell products or services to meet their needs. You will carefully maintain a cash drawer with all the proper controls and ensure that it balances at the end of each shift.

Job Summary
We are seeking a dedicated and detail-oriented Float Member Service Representative to join our financial services team. In this versatile role, you will provide exceptional customer service, support banking operations, and assist with various financial transactions across multiple branches or departments. The ideal candidate will possess strong interpersonal skills, a solid understanding of banking procedures, and the ability to adapt quickly to different environments. This position offers an opportunity to develop comprehensive knowledge of financial products and services while ensuring smooth daily operations.

Responsibilities

Deliver outstanding customer service by assisting members with account inquiries, transactions, and product information
Handle cash transactions accurately, including cash handling, cashiering, and cash management tasks
Conduct sales activities such as upselling member products and cross-selling services to meet members needs
Assist in fraud prevention and detection efforts by monitoring transactions for suspicious activity
Manage member relationships through effective communication and personalized service strategies
Support branch operations by performing basic math calculations, debits & credits, and retail math as needed
Utilize financial software and 10-key typing skills for data entry and transaction processing
Adapt to various roles within the branch or department as needed to ensure operational efficiency

Skills

Strong customer service orientation with excellent communication skills
Proficiency in financial sales, upselling, and relationship management techniques
Knowledge of banking procedures including loan origination, loan processing, and cash handling
Familiarity with fraud prevention and detection methods within financial transactions
Ability to perform basic math calculations accurately using retail math, cash management, and 10-key typing skills
Experience with financial software systems used in banking environments
Ability to handle multiple tasks efficiently in a fast-paced setting
Demonstrated ability to build rapport with members and maintain positive relationships
Basic understanding of debit & credit operations and overall banking processes

This role is vital in ensuring seamless member experiences while supporting the operational needs of our financial institution. We value proactive team players who are eager to grow their expertise in the banking industry.

QUALIFICATIONS FOR AN MSR

High school diploma or equivalent
Customer service experience
Good communication and listening skills
Proficient math and computer skills
Good typing and data entry skills
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighing 5-30 lbs.
Experience handling money or answering phones is preferred
Previous financial industry experience is a plus

The typical work schedule for this position is Monday-Friday and Saturday's until noon. This position will be mainly for our Keyser, LaVale, Bloomington and 2 Cumberland branches. Since it is a float position, if no employee is available in another zone, you may be needed to work in our Oakland branch as well. In those cases, mileage will be paid.

We offer a competitive salary and excellent benefits. WEPCO is an Equal Opportunity Employer.

Pay: From $15.10 per hour

Benefits:

401(k)
Bereavement leave
Dental insurance
Disability insurance
Health insurance
Life insurance
Opportunities for advancement
Paid orientation
Paid sick time
Paid time off
Paid training
Prescription drug insurance
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

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