Top 12504 Membership Manager Jobs in Reston, VA

Service Manager
Pohanka Chevrolet —Chantilly, VA
- $165,000 - $200,000 a year
- Weekends as needed
- Dealership
- 5 years
- US work authorization
- Health savings account
- Disability insurance
Quick Apply
Training Manager
Kaizen innovations inc —Fairfax, VA
- $64,829.93 - $78,074.76 a year
- Full-time
- Customer service
- Merchandising
- Mid-level
Quick Apply
7d
Estate Manager
Private Family —Reston, VA
- Weekends as needed
- Background check
- Clean driving record
- Heavy lifting
Quick Apply
Local Restaurant Marketing Manager
NANDO'S —Washington, DC
- $89,250 - $127,050 a year
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Store Manager
Paddywax Candle Bar —Reston, VA
- $50,000 - $54,000 a year
- Weekends as needed
- Customer service
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Assistant Service Manager
Fair Oaks Motors —Chantilly, VA
- $100,000 - $150,000 a year
- Full-time
- Background check
- Dealership
- Customer service
- Health insurance
- Dental insurance
Quick Apply
4d
General Manager- Corsica Reston
Corsica Wine Bar —Reston, VA
- $105,000 - $115,000 a year
- Microsoft Word
- Sales
- Bachelor of Science
Quick Apply
Help Desk Manager
Stanley Martin Homes, LLC —Reston, VA
- $110,600 - $128,600 a year
- 8 hour shift
- Experience equivalent to degree accepted
- Senior level
- Business
- Paid parental leave
- Health savings account
Quick Apply
Client Operations Manager
Quest Diagnostics —Chantilly, VA
- From $93,200 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Front Desk Manager
Peraton —Herndon, VA
- $66,000 - $106,000 a year
- 5 years
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Account Manager
First Coast Security —Sterling, VA
- $90,000 a year
- Full-time
- Microsoft Outlook
- Military
- Mid-level
Quick Apply
Program Manager
ISE Data Systems —Reston, VA
- Management
- Mid-level
- Profit sharing
- Health insurance
Vehicle Inventory Manager
Lindsay Lexus of Alexandria —Alexandria, VA
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Dealership
- Mid-level
- Leadership
- Opportunities for advancement
Quick Apply
District Manager
Ross Stores —Fairfax, VA
- $115,400 - $150,000 a year
- Hybrid work
- Merchandising
- Office
- High school diploma or GED
IAD Administrative Manager
Swissport International AG —Dulles, VA
- $90,000 - $92,000 a year
- Full-time
- English
- Research
- Office
- Paid holidays
- Health insurance
Manager, LAUNCH Program
Hilton —McLean, VA
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Employee stock purchase plan
4d
Front Office Manager
The Westin Reston Heights —Reston, VA
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
6d
Manager, Quality Assurance
Hilton —McLean, VA
- $77,500 - $110,000 a year
- Full-time
- Remote
- Bachelor of Science
- 3 years
- Hotel
- Paid parental leave
- Employee stock purchase plan
Assistant General Manager (AGM)
Legends Global —Tysons, VA
- $120,000 - $140,000 a year
- Extended hours
- Sales
- 5 years
- Employment & labor law
- Free parking
Senior Manager - Airport Operations - Customer Service
United Airlines —Dulles, VA
- $127,870 - $166,492 a year
- Full-time
- Microsoft Word
- Bachelor's degree
- US work authorization
- Paid holidays
- Disability insurance
5d

I want to receive the latest job alert for Membership Manager in Reston, VA

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Membership Manager jobs near Reston, VA

Helpdesk Manager jobs in Reston, VA

District Manager jobs in Fairfax, VA

Store Manager jobs in Reston, VA

Service Manager jobs in Chantilly, VA

Training Manager jobs in Fairfax, VA

General Manager jobs in Reston, VA

Program Manager jobs in Reston, VA

Community Manager jobs in San Diego, CA

Helpdesk Manager jobs in New York, NY

Helpdesk Manager jobs in Louisville, KY

It Manager jobs in New York, NY

Entry Level Project Manager jobs in Seattle, WA

Helpdesk Manager jobs in Winona, MN

Senior Customer Service Representative jobs in Massachusetts

Senior Customer Service Representative jobs in Brooklyn, NY

Senior Customer Service Representative jobs in New Hyde Park, NY

Senior Customer Service Representative jobs in Mahwah, NJ

Senior Software Engineer jobs in Pittsburgh, PA

Part Time Customer Service jobs in Chicago, IL

Customer Success Manager jobs in Ashburn, VA

Service Manager

Pohanka Chevrolet
Chantilly, VA

Quick Apply

Job Details

Full-time
$165,000 - $200,000 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Opportunities for advancement
Flexible schedule
Life insurance
Referral program

Qualifications

Customer communication
Managing teams in a customer support role
Workflow management (operations management method)
Service scheduling
Client inquiry handling
Team scheduling
Auto service management
Frontline customer support management
Warranty issues management
Computer skills
Dealership experience
General management

Full Job Description

Job Overview:

Pohanka Chevrolet is a reputable automotive dealership committed to delivering exceptional service and customer satisfaction. We take pride in our team of skilled professionals who work together to provide outstanding automotive service experience. As our business continues to grow, we are seeking a highly motivated and customer-oriented individual to join our team as the Service Manager.

As the Service Manager, you will play a pivotal role in supporting the daily operations of our automotive service department. You will work closely with the Service Director and collaborate with the service team to ensure efficient and high-quality service delivery. Your primary responsibility will be to provide exceptional leadership, outstanding customer service, assist in managing workflow, and maintain a smooth service process.

Responsibilities:

Ensure customers have a positive dealership experience.
Ensure exceptional customer service throughout the service process, managing department expectations and satisfaction.
Collaborate with the service team to resolve any customer complaints or issues promptly and effectively.
Organize and coordinate the daily workflow of the service department.
Assist in managing and resolving scheduling conflicts or other operational challenges.
Develop and oversee the overall service process, ensuring compliance with company policies and standards.
Manage and hire technicians and service advisors.
Collaborate with technicians, advisors, and other service staff to maintain a smooth and efficient service workflow.
Maintain accurate records of service orders, invoices, and customer information in the database.
Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of tasks.
Foster a positive and collaborative team environment, promoting effective communication and teamwork.
Adhere to all safety protocols and ensure a clean and organized work environment.
Adhere to all manufacturer guidelines as it pertains to warranty procedures and repairs.

Qualifications and Requirements:

Absolutely must have previous Automotive Dealership experience in a Service Manager or Director’s role.
Must have a minimum of 15 years experience in an Automotive Dealership, minimum of 5 years in management is required.
General Motors experience is strongly prefered.
Exceptionally strong background in leadership experience is an absolute must.
Strong customer service skills with the ability to handle customer inquiries and complaints professionally.
Excellent organizational and time management skills with the ability to prioritize tasks effectively.
Solid understanding of automotive service processes, including service scheduling and workflow management.
Exceptional understanding of automotive service warranty & extended warranty, including policies & procedures, guidelines, claims submission, etc..
Proficient computer skills with experience in using service management software and databases.
Strong communication and interpersonal skills to effectively collaborate with team members and customers.
Ability to thrive in a fast-paced and dynamic work environment.
Attention to detail and commitment to maintaining high service quality standards.

Why Work Here:

Competitive compensation
Schedule flexibility
A culture that values collaboration and innovation
A Supportive and inclusive work environment
Employee Recognition Programs
Opportunities for Advancement
Team Environment
Company Sponsored Events
Team Bonding Events
Performance Bonus
Professional Development
Military Friendly Employer

Benefits and Perks: We strive to offer amenities, events, and community outreach opportunities that support the local communities we serve as well as the growth of our teams. Some of the benefits you can expect when you join include:

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Company Paid life insurance, short-term and long-term disability.
FSA (Flexible Spending Account)
Paid Time Off
401K with Match

About the Dealership

The Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 22 dealerships throughout Northern Virginia, Maryland, and Washington DC. and Texas. Established in 1919, the Pohanka Automotive Group was founded based on a set of firm beliefs – making it easy for the customer and the team member, delivering excellent customer service and establishing long-term relationships. Throughout the decades, Our Pohanka Community Outreach partners with over 1,200 local organizations, contributing more than 2 million dollars annually. Are you ready to join our Team?

The Pohanka Automotive Group has won many awards including the Time Magazine National Quality Dealer Award, the Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service, and commitment to the industry, the community and the nation, and the Distinguished Service Citation from the Automotive Hall of Fame. Pohanka is the only dealership group to have received all three of these awards. We're interested in helping your career and adding to your resume because we know that better employees lead to happier customers! Add to your experience, develop your skill set and realize your potential with our team.

Job Type: Full-time

Pay: $165,000.00 - $200,000.00 per year

Benefits:

401(k)
Flexible schedule
Health savings account
Professional development assistance
Referral program

Shift:

Day shift
Evening shift

Work Days:

Weekends as needed

Experience:

Automotive Service Manager: 10 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

Membership Manager jobs in Reston, VA

Service Manager

Training Manager

Estate Manager

Local Restaurant Marketing Manager

Store Manager

Assistant Service Manager

General Manager- Corsica Reston

Help Desk Manager

Client Operations Manager

Front Desk Manager

Account Manager

Program Manager

Vehicle Inventory Manager

District Manager

IAD Administrative Manager

Manager, LAUNCH Program

Front Office Manager

Manager, Quality Assurance

Assistant General Manager (AGM)

Senior Manager - Airport Operations - Customer Service

I want to receive the latest job alert for Membership Manager in Reston, VA

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected