Top 286 Microsoft Engineer Jobs

Customer Experience Engineer II, M365
Microsoft —Redmond, WA
- $102,100 - $219,200 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Mid-level
- Work from home
Member of Technical Staff, Microsoft Robotics (Navigation)
Microsoft —Redmond, WA
- $102,100 - $219,200 a year
- Full-time
- Background check
- Computer Science
- Mid-level
Member of Technical Staff, Microsoft Robotics (Hardware Systems)
Microsoft —Redmond, WA
- $102,100 - $219,200 a year
- Full-time
- Background check
- Doctoral degree
- Mid-level
AI Data Engineer (contract)
Microsoft —Remote
- $68.50 - $77.50 an hour
- Contract
- Remote
- Computer Science
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
4d
Customer Experience Engineer II
Microsoft —Redmond, WA
- $102,100 - $219,200 a year
- Full-time
- Background check
- Computer Science
- Mid-level
Research Software Engineer - Multiple Levels- AI Frontiers
Microsoft —Redmond, WA
- $102,100 - $261,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Service Engineer II
Microsoft —Redmond, WA
- $102,100 - $219,200 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Relocation assistance
- Work from home
Mechanical Engineer - CTJ - Poly
Microsoft —San Antonio, TX
- $102,100 - $219,200 a year
- Full-time
- Background check
- Doctoral degree
- Mid-level
13d
Software Engineer
Microsoft —Redmond, WA
- $102,100 - $219,200 a year
- Full-time
- Computer Science
- Software troubleshooting
- Mid-level
Principal Software Engineer
Microsoft —Redmond, WA
- $142,800 - $304,200 a year
- Full-time
- 6 years
- Computer Science
- System design
Critical Environment Mechanical Engineer
Microsoft —Atlanta, GA
- $102,100 - $219,200 a year
- Full-time
- Background check
- Doctoral degree
- Master's degree
Sr Software Engineer
Microsoft —Redmond, WA
- $119,800 - $261,000 a year
- Full-time
- Background check
- Azure
- Computer Science
Site Reliability Engineer - CTJ - Secret
Microsoft —Redmond, WA
- $102,100 - $219,200 a year
- Full-time
- Background check
- Computer Science
- Mid-level
Principal Silicon Design Verification Engineer
Microsoft —Mountain View, CA
- $142,800 - $304,200 a year
- Full-time
- Background check
- Doctoral degree
- Computer Science
Senior Service Engineer
Microsoft —Redmond, WA
- $119,800 - $261,000 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- 3 years
- Relocation assistance
- Work from home
Principal Security Engineer
Microsoft —Redmond, WA
- $142,800 - $304,200 a year
- Full-time
- Background check
- Doctoral degree
- Computer Science
Site Reliability Engineer - CTJ - Poly
Microsoft —Reston, VA
- $102,100 - $219,200 a year
- Full-time
- Background check
- Computer Science
- Java
Member of Technical Staff, Microsoft Robotics (Software Systems)
Microsoft —Redmond, WA
- $119,800 - $261,000 a year
- Full-time
- Background check
- Computer Science
- System design
Data Center Critical Environment Electrical Engineer
Microsoft —Mt Pleasant, WI
- $102,100 - $261,000 a year
- Full-time
- Background check
- System design
- Mid-level
Critical Environment Mechanical Engineer
Microsoft —Des Moines, IA
- $102,100 - $219,200 a year
- Full-time
- Background check
- Doctoral degree
- Mid-level
13d

I want to receive the latest job alert for Microsoft Engineer

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Microsoft Engineer jobs near

Design Verification Engineer jobs in Mountain View, CA

Software Engineer jobs in Redmond, WA

Mechanical Engineer jobs in San Antonio, TX

Mechanical Engineer jobs in Des Moines, IA

Service Engineer jobs in Redmond, WA

Data Engineer jobs in Remote

Site Reliability Engineer jobs in Reston, VA

Senior Software Engineer jobs in Redmond, WA

Staff Software Engineer jobs in Redmond, WA

Navigator jobs in Redmond, WA

Research Engineer jobs in Redmond, WA

Mechanical Engineer jobs in Atlanta, GA

Principal Software Engineer jobs in Redmond, WA

Principal Security Engineer jobs in Redmond, WA

Design Verification Engineer jobs in Westborough, MA

Graphic Design jobs in Stuart, FL

Design Verification Engineer jobs in Remote

Entry Level Software Engineer Internship jobs in California

Interior Design jobs in Columbia, SC

Design Verification Engineer jobs in California

Customer Experience Engineer II, M365

Microsoft -
Redmond, WA

Apply Now

Job Details

Full-time
$102,100 - $219,200 a year

Benefits

Work from home

Qualifications

Customer communication

Full Job Description

Overview

The world of business is undergoing a significant change with the next digital revolution, the move to the cloud and adoption of AI. M365 is at the forefront of this revolution with an ever-expanding array of services and offerings such as Microsoft Teams, Copilot and more.

We are looking for a Customer Experience Engineer II with experience deploying M365 Services for large organizations to help us redefine the customer support experience.

The CE3 M365 Advanced Cloud Engineering Team (ACE) team is the leading Engineering touch point with our Strategic Customers for the M365 Platform. We are a diverse global team of highly motivated, talented and customer obsessed Service engineers who love the balance of engineering and customer disciplines. We are constantly pushing ourselves to learn about the latest in collaborative technologies while solving deep engineering challenges on global complex systems where SaaS platforms are deployed in complex customer environments. Working together as a team to innovate on the customer experience is something that we are collectively passionate about.

As an ACE you will be responsible for working with strategic customers to ensure they realize value and succeed with all M365 products, including adoption of new ones such as Copilot. You will be developing a lasting and trusted relationship with key platform stakeholders, understanding their technology setup, their business needs and their plans for adoption and use of the M365 platform. You will redefine the support experience by working with our support partners to ensure your customer gets an amazing engineering support experience first time, every time. The ACE will be accountable to show the value of the Mission Critical Service offer to facilitate successful renewal of their purchased services.

You will also be the voice of the customer and have a solid connection with M365 service teams, to identify recurring issues and feature requests to drive product improvements. You will work with M365 Product Management & software engineering teams to provide direct and specific feedback from your customer on defects, issues and requested design changes and you will work with customer account teams to drive customer satisfaction.

This position is based at the Redmond campus with 3 days per week work in the office and 2 days per week work from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Be responsible for the customer’s support experience with M365 working closely with engineering.
Act as a Subject Matter Expert on at least one core workload (SharePoint, Microsoft Copilot, Exchange(Preferred), Microsoft Teams,) to assist a broad set of customers.
SupportM365 customers via a multiple of modalities in a 24x7x365 global support delivery team.
Ability to go technically deep across M365 services and actively seek solutions to customer needs and communicate trends to leadership.
Improve internal efficiency and customer happiness by finding opportunities to optimize existing processes and tools.
Build a close working relationship with other engineering teams related to assigned service areas (ie, Messaging, Collaboration, Platform Admin), to leverage in case of escalations, as well as to drive product improvements.
Lead and contribute your ideas and innovation to various M365 Service Improvement Programs and initiatives to advance our collective capabilities.

Qualifications

Required Qualifications:

Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 2+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
- OR equivalent experience.

Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

Experience deploying M365 Services for large organizations.
2+ years customer facing experience.
Proven history of customer-obsession, including blog posts, how-to videos, etc.
Experience analyzing, troubleshooting, and providing solutions for technical issues.
Certification in Microsoft and/or competing Cloud Technologies preferred.
Can include MSCE in Cloud Platform and Infrastructure, Core Infrastructure, Mobility or Productivity.
Understanding of and ability to migrate from various third-party platforms to Microsoft 365.

#M365 #ACE #Copilot #OnlineServices

Customer Experience Engineering IC3 - The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

Microsoft Engineer jobs

Customer Experience Engineer II, M365

Member of Technical Staff, Microsoft Robotics (Navigation)

Member of Technical Staff, Microsoft Robotics (Hardware Systems)

AI Data Engineer (contract)

Customer Experience Engineer II

Research Software Engineer - Multiple Levels- AI Frontiers

Service Engineer II

Mechanical Engineer - CTJ - Poly

Software Engineer

Principal Software Engineer

Critical Environment Mechanical Engineer

Sr Software Engineer

Site Reliability Engineer - CTJ - Secret

Principal Silicon Design Verification Engineer

Senior Service Engineer

Principal Security Engineer

Site Reliability Engineer - CTJ - Poly

Member of Technical Staff, Microsoft Robotics (Software Systems)

Data Center Critical Environment Electrical Engineer

Critical Environment Mechanical Engineer

I want to receive the latest job alert for Microsoft Engineer

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected