Top 35 Mid Level Provider Jobs in Weiner, AR

Network Support Specialist
RITTER COMMUNICATIONS HOLDINGS, LLC —Jonesboro, AR
- Computer science
- Computer Science
- Mid-level
- Paid training
- Disability insurance
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11d
Grants Writer
City Of Jonesboro —Jonesboro, AR
- $24.66 - $26.80 an hour
- Full-time
- Word processing
- Basic math
- Research
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Supervising MD (Derm) | Georgia Address Needed
Call On Doc —United States
- $700 a month
- Contract
- Medicine
- Management
- BC/BE
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Grants Writer
City Of Jonesboro —Jonesboro, AR
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Network Support Specialist

RITTER COMMUNICATIONS HOLDINGS, LLC
Jonesboro, AR

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Job Details

11 days ago

Benefits

Paid training
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Equipment service recordkeeping
Telecommunications network troubleshooting
Customer communication
Computer science
Computer Science
Wireless networking
Field service
Operations coordination
CCNA
Customer order taking
Providing information to customers
Fiber optic network
Visio
Mid-level
Network infrastructure
Wi-Fi protocol
Managing clients in a customer support role
VLAN
Bachelor's degree
Wireshark
Customer engagement
Virtualization
Technical customer support solution
Computer skills
Network routing
SSH
Productivity software
Network monitoring tools
Cross-functional collaboration
Bachelor's degree in computer science

Full Job Description

Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, and data center services. The company has grown rapidly over the years, investing millions recently in technology infrastructure and is now serving 197 communities and more than 60,000 customers in Arkansas, Tennessee, Texas, Missouri, Kentucky and Louisiana. Headquartered in Jonesboro, Arkansas, Ritter Communications invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer-focused experience.

We are looking for an experienced Network Support Specialist to join our team.

General Summary:

The Network Support Specialist is a part of the Ritter Network Operations team responsible for providing overall operational support to Ritter’s Enterprise customers, to include provisioning enterprise services, move/add/change and disconnect orders. The role may also serve as a POC for Field Operations. Success in this role is highly reliant on the ability to adapt to rapidly changing environments, networks, learn new technologies and processes quickly, and the ability to work both independently and in a team environment.

Essential Job Functions:

Provisions new service, disconnects service, suspends, and reconnects, facility changes, feature changes, CPE activation, and/or fulfilling other service delivery requests;
Interdepartmental coordination of complex order assignment and fulfillment;
Responsible for fulfilling orders requiring new assignment, facility changes and completions;
Responsible for record keeping such as: maintaining cut sheets, updating facility records, and updating trouble records;
Manages directory number portability requests;
Troubleshoot and test customer service delivery;
Activates voice, video and data services across copper, fiber and Ethernet platforms;
Troubleshoots virtualization services;
Participates in a team environment; providing valuable input and suggestions;
Interacts with Engineering, Field Operations, NOC, and end-customers;
Performs all other related duties as assigned.

Knowledge, Skills, and Abilities:

Strong customer service focus;
Foundational knowledge and understanding of routers and networks;
Demonstrated understanding of LAN/WAN protocols and technologies including Ethernet, Wi-Fi, VLAN, TCP/IP, Routing, Switching, ACL, and SD WAN;
Demonstrated understanding of the OSI model;
Demonstrated understanding of VOIP;
Knowledge of common networking tools and troubleshooting methodologies including Telnet, SSH, ping, traceroutes, and Wireshark;
Skill in commonly used software such as Visio, Excel, Word, and Power Point;
Ability to function and work well individually and in a team environment;
Skill in oral and written communication;
Skill in reading and interpreting technical documents and information;
Skill in maintaining a high level of customer focus.

Education and Experience:

Relevant technical field experience or Bachelor’s Degree in Computer Science, Networking, or a similar field required. Cisco CCNA, Nokia NRS, CompTIA, or similar certifications preferred.

Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We strive to maintain a drug-free workplace.

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Mid Level Provider jobs in Weiner, AR

Network Support Specialist

Grants Writer

Supervising MD (Derm) | Georgia Address Needed

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