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Study Moderator (Sunnyvale, CA)
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Study Moderator

TELUS Digital -
Sunnyvale, CA

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Job Details

Temporary | Full-time
$33 an hour

Qualifications

Teamwork
iOS support
iOS
Research
Academic research
Disinfection procedures
Data management
macOS

Full Job Description

Job Description | Moderator

Work Location: Onsite location in Sunnyvale, CA
Work Schedule: Mon-Sun 8-9 hours per day (5 days per week)
Job Status: Full-time, Temporary
Start Date: ASAP
End Date: This is an 89-day contract with the potential to convert to a regular full-time role onday 90. The project is expected to continue through September 2026.
Rate: $33.00/hour

Position Description:

Moderators are expected to interact directly with study participants using provided study protocols and managing the data collected during each session. Moderators will report to the Onsite Managers. The training will be hands-on and interactive, with learning taking place in real time as data is collected. Sessions occur in Sunnyvale, CA

Main Responsibilities:

Receive participants at work and guide them through the data collection in a controlled environment.
Assist the Anthropometric moderators in performing body measurements that require close proximity with participants in minimal clothing, including marking the participants with a pen and collecting measurements of different body parts using high-precision technology.
Ensure all data collection is done per project guidelines and ensure data is properly uploaded.
Follow COVID-19 sanitization procedures before, during, and after each session.
Represent and promote the TELUS AI brand

This describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described. It is also a standard description and therefore neither the percentage of time devoted to the various tasks nor can the required qualifications be guaranteed to match those of any given incumbent.

Required Qualifications:

2 years of experience using iOS and macOS devices
Technical/troubleshooting skills; address fundamental problems with launching apps and uploading data
Excellent verbal and written communication
Ability to interact professionally with project participants.
Strong organizational skills, meticulous attention to detail
Ability to work in a fast and constantly changing environment
Ability to collaborate positively and contribute as a team player is required
Able to commit to the schedule for the duration of the project
Must demonstrate the ability to arrive on time and work in a timely manner.

Preferred Qualifications:

Experience conducting in-person research sessions
Experience with video and audio recording
Experience with progress tracking and reporting

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

We passionately put our customers and communities first
We embrace changes and innovate courageously
We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Equal Opportunity Employer:

At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Pay: $33.00 per hour

Work Location: In person

Quick Apply

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