Top 165 NOC System Administrator Jobs

NOC Specialist
ATC —Harrisburg, PA
- Contract
- Research
- Mid-level
- Organizational skills
Level 2 NOC Systems Administrator – Linux/Unix Focus
Unisys —Remote
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
NOC
ATC —Harrisburg, PA
- Contract
- Research
- Mid-level
- Organizational skills
Level 2 NOC Systems Administrator – Windows Focus
Unisys —Remote
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
Level 2 NOC Systems Administrator – Network Focus
Unisys —Remote
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
NOC Administrator
PROGRESSIVE COMMUNICATIONS LLC —Macon, GA
- $60,000 - $110,000 a year
- Overtime
- 5 years
- Office
- Windows
- Health insurance
- Paid time off
Quick Apply
14d
Respiratory Therapist (RT) NOC SHIFT
Colonial Care Center —Long Beach, CA
- From $32 an hour
- Evenings as needed
- Background check
- Skilled nursing facility
- Medication administration
Quick Apply
12d
NOC Engineer(Detroit)
Doxim —Detroit, MI
- Extended hours
- Hybrid work
- Mid-level
- Bachelor's degree
- Mentoring
- Paid time off
- Referral program
Database Administrator 5 (Database Administrator 1st Shift, Mon - Friday)
Govcio LLC —Martinsburg, WV
- $124,540 - $160,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Writing skills
11d
NetOps Lead Mid
Kaztronix —Cherry Point, NC
- 5 years
- High school diploma or GED
- Mentoring
Quick Apply
LVN Part Time
Poway Healthcare Center —Poway, CA
- $40 - $44 an hour
- Part-time
- CPR Certification
- Nursing
- LVN
Quick Apply
LVN/LPT (On-Call) - Sage House 105
Telecare Corporation —Redwood City, CA
- $34.38 - $40.71 an hour
- 8 hour shift
- CPR Certification
- Nursing
- LVN
Quick Apply
Technology Support Engineer
Computer Services Group —Brea, CA
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Flexible spending account
Quick Apply
NOC Escalations Engineer
Protech Services Group Inc —Memphis, TN
- Weekends as needed
- 6 years
- Office
- SharePoint
Quick Apply
System Administrator
Quadax, Inc. —Middleburg Heights, OH
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- 5 years
Quick Apply
System Administrator/FSR – Onsite Customer Support
Veilant —Tysons, VA
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Disability insurance
Quick Apply
System Administrator / Network Administrator
National Technology Management —Bingham Farms, MI
- $45,000 - $75,000 a year
- Weekends as needed
- 5 years
- Office
- Travel
- Paid holidays
- Health insurance
Network Operations Center System Administrator
Persistent Systems —Clearfield, UT
- $90,000 - $109,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
NOC Analyst
ATC —Little Rock, AR
- Weekends as needed
- Computer Science
- Mid-level
- Windows
Linux Data Center System Administrator
Volico Data Centers —Miami-Dade County, FL
- Email
- System design
- Mid-level
- Windows
- Health insurance
- Dental insurance

I want to receive the latest job alert for NOC System Administrator

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

NOC System Administrator jobs near

Respiratory Therapist jobs in Long Beach, CA

Network Operations Technician jobs in Memphis, TN

Systems Administrator jobs in Remote

Systems Administrator jobs in Tysons, VA

Respiratory Therapist jobs in Jacksonville, FL

Respiratory Therapist jobs in Birmingham, AL

Respiratory Therapist jobs in Akron, OH

Respiratory Therapist jobs in Miami, FL

Respiratory Therapist jobs in Nevada

Respiratory Therapist jobs in Naperville, IL

Anesthesia Technician jobs in Saint Petersburg, FL

Overnight Pharmacy Technician jobs in North Carolina

Network Engineer jobs in Pittsburgh, PA

Evs Technician jobs in Stockton, CA

Network Operations Technician jobs in Lafayette, LA

Network Operations Technician jobs in Irvine, CA

Network Operations Technician jobs in Atlanta, GA

Network Operations Technician jobs in Dallas, TX

Network Operations Technician jobs in Phoenix, AZ

Network Operations Technician jobs in Honolulu, HI

NOC Specialist

ATC -
Harrisburg, PA

Apply Now

Job Details

Contract

Qualifications

Phone communication
Incident report management
Incident management software
Incident Escalation
ServiceNow
Escalation handling
Standard operating procedures (SOPs)
Ticketing system technical support

Full Job Description

The Commonwealth of Pennsylvania has agencies that provide 24/7 services to its citizens. The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. This position requires a technical individual with a customer-service-minded approach to dealing with Commonwealth Agency staff and IT teams. The individual will work closely with Commonwealth staff, vendors, service providers and IT staff, but must also be able to work independently, multitask by prioritizing and managing their own workload, and able to ensure prompt service and end-user issue resolution.

The NOC Communications Specialist provides after-hour and weekend hours Level 1 Support by performing the skills listed below.

Role Description:

End-user Support

Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors.
Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues.
Works with NOC T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed.
Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed.
Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed.
Promptly and properly escalate high priority issues.

Monitoring & Maintenance

Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware.
Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions.

Responds to outages and system failures using established escalation processes.
Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents.
Escalate after hours incidents to staff for resolution.
Promptly assign unresolved incidents to higher Tier support or LUC providers to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service.
Coordinate with network staff and various vendors to assist with service restoration based on alarm conditions.
Actively monitors the Service Now ticket queue.
Monitors appropriate Commonwealth email accounts for any event messages and initiates action as needed.
Proactively identifies and resolves problems.

Communication

Acts as the primary network contact for Commonwealth employees and business partners outside of regular business hours.
Perform Enterprise Incident communications using defined process and approved template.
Monitors the network hotline during coverage hours.
Issues network status updates using established procedures.
Follows quality standards and displays strong customer service skills.

Routine Tasks

Assists the network engineers and technicians with outstanding tasks.
Updates network operation and knowledgebase documentation.
Participates in disaster recovery.
Completes assigned tasks.

Required Skills:

Possesses excellent communication skills; both written and spoken.
Ability to be clearly understood and has excellent phone etiquette.
Ability to support end-users with varying IT skillsets.
Ability to follow directions, especially when using established operation and knowledgebase documentation, and Commonwealth standard operating procedures.
Ability to adapt to change.
Detail oriented and resourceful.
Excellent organizational skills.
Ability to troubleshoot end-user issues and/or escalate as needed to ensure quick resolution.
Experience with incident management, call tracking, and ticketing software.
Preferred 2+ years previous systems administrator, help desk, and/or call center experience.

Apply Now

Refine Your Search

NOC System Administrator jobs

NOC Specialist

Level 2 NOC Systems Administrator – Linux/Unix Focus

NOC

Level 2 NOC Systems Administrator – Windows Focus

Level 2 NOC Systems Administrator – Network Focus

NOC Administrator

Respiratory Therapist (RT) NOC SHIFT

NOC Engineer(Detroit)

Database Administrator 5 (Database Administrator 1st Shift, Mon - Friday)

NetOps Lead Mid

LVN Part Time

LVN/LPT (On-Call) - Sage House 105

Technology Support Engineer

NOC Escalations Engineer

System Administrator

System Administrator/FSR – Onsite Customer Support

System Administrator / Network Administrator

Network Operations Center System Administrator

NOC Analyst

Linux Data Center System Administrator

I want to receive the latest job alert for NOC System Administrator

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected