Top 25 Native American Connections Jobs

Quality Specialist
Native American Connections —Phoenix, AZ
- $45,500 - $56,800 a year
- 8 hour shift
- Microsoft Outlook
- Customer service
- HIPAA
Quick Apply
Behavioral Health Assessor II
Native American Connections —Phoenix, AZ
- $55,000 - $91,000 a year
- Full-time
- LMFT
- Spanish
- Addiction Medicine
Quick Apply
Sober Living Home Manager Pendelton Court Sob
Native American Connections —Phoenix, AZ
- $46,000 - $58,000 a year
- Full-time
- CPR Certification
- Addiction Medicine
- Inventory management
Quick Apply
12d
Janitor
Native American Connections —Phoenix, AZ
- $15.38 - $19.23 an hour
- Weekends as needed
- Customer service
- Computer literacy
- Office
Quick Apply
Affordable Portfolio Manager
Native American Connections —Phoenix, AZ
- $71,000 - $85,000 a year
- Full-time
- Mid-level
- Microsoft Office
- High school diploma or GED
Quick Apply
13d
Vacant/Unit-Turn Maintenance Lead
Native American Connections —Phoenix, AZ
- $57,000 - $68,000 a year
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Housing Case Aide
Native American Connections —Phoenix, AZ
- $17.31 - $21.88 an hour
- Full-time
- Inventory management
- Microsoft Office
- High school diploma or GED
Quick Apply
Work Order Maintenance Lead
Native American Connections —Phoenix, AZ
- $57,000 - $68,000 a year
- Weekends as needed
- Clean driving record
- English
- Mid-level
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Housing Case Manager
Native American Connections —Phoenix, AZ
- $20.67 - $23.08 an hour
- Full-time
- Clean driving record
- Mid-level
- Microsoft Office
- Commuter assistance
Quick Apply
13d
Facilities Maintenance Administrator
Native American Connections —Phoenix, AZ
- $70,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- 5 years
Quick Apply
12d
Maintenance Facilities Lead
Native American Connections —Phoenix, AZ
- $57,000 - $68,000 a year
- Weekends as needed
- Clean driving record
- Microsoft Outlook
- Customer service
Quick Apply
Maintenance Technician I
Native American Connections —Phoenix, AZ
- $17.31 - $27.40 an hour
- Full-time
- Clean driving record
- Customer service
- High school diploma or GED
Quick Apply
Case Manager
Native American Connections —Phoenix, AZ
- $21.15 - $26.92 an hour
- Full-time
- Spanish
- CPR Certification
- Mid-level
Quick Apply
7d
Resident Services Specialist I
Native American Connections —Phoenix, AZ
- $15.87 - $18.99 an hour
- Full-time
- Customer service
- High school diploma or GED
- 1 year
Quick Apply
13d
Patient Services Rep
Native American Connections —Phoenix, AZ
- $36,000 - $44,000 a year
- 8 hour shift
- Spanish
- Office
- High school diploma or GED
Quick Apply
Medical Assistant
Native American Connections —Phoenix, AZ
- $20.67 - $25.96 an hour
- Full-time
- Customer service
- HIPAA
- Master's degree
Quick Apply
5d
Behavioral Health Specialist - PRN
Native American Connections —Phoenix, AZ
- $20.00 - $22.50 an hour
- Full-time
- Spanish
- Customer service
- Residential
Quick Apply
17h

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Quality Specialist

Native American Connections -
Phoenix, AZ

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Job Details

Full-time
$45,500 - $56,800 a year

Qualifications

Microsoft Outlook
Customer service
Spreadsheets
HIPAA
Administrative experience
High school diploma or GED
Healthcare privacy protection
Health information regulatory compliance
Microsoft Teams
SharePoint
Quality assurance experience within healthcare
Excel data analysis

Full Job Description

MISSION:

Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve.

POSITION SUMMARY:

Under direct supervision of the Manager of Quality and Compliance, the Quality Specialist supports the implementation of quality assurance, compliance, and documentation standards across Native American Connections (NAC) programs. This role plays an essential part in helping maintain accurate client records, track regulatory compliance, and support performance improvement efforts. The position combines responsibilities in quality monitoring and medical records support, working closely with clinical and administrative teams to uphold consistent standards and improve organizational effectiveness.

RESPONSIBILITIES:

Conduct documentation checks and medical record reviews for accuracy, completeness, and timeliness (i.e. assessments, service plans and consents)
Track monthly compliance indicators, including staff training logs, quality initiatives, and incident reports with follow-up documentation.
Assist with internal audits and support preparation for ADHS licensing inspections, payer audits, and accreditation site visits.
Assist with collect, analyze, and summarize data related to Key Performance Indicators (KPIs), incident trends, audit findings, and staff observations.
Prepare recurring and ad hoc reports for submission to AHCCCS health plans, Indian Health Services, and other funding agencies in coordination with program leadership.
Maintain a calendar of deliverables to track quality improvement activities and required submissions.
Ensure HIPAA-compliant handling of medical records when storing, retrieving, or releasing client health information.
Support maintenance and integrity of electronic (EHR) and archived paper records.
Assist with processing record requests (ROI) and closed chart archiving per NAC retention policies.
Provide administrative support for credentialing applications and revalidations by gathering and verifying required compliance documentation.
Identify training gaps through audits and quality monitoring and assist with training when appropriate.
Monitor incident reports, grievances, and quality-of-care concerns; assist with follow-up to ensure resolution and documentation.
Participate in root cause analysis activities and recommend quality improvement actions when appropriate.
Assist with collecting quality-related data for grant applications and required reports for funding agencies.
Support the Quality & Compliance Manager in aligning program data with contract deliverables for external reporting.
Upload monthly compliance materials and audit tools to SharePoint for internal access and visibility.
Create dashboards and summary reports using Excel, Word, or designated templates based on collected quality data.
Provide administrative support to the Quality Committee, including scheduling, preparing meeting materials, and taking minutes.
Participate in policy development and annual review processes.
Collaborate across departments to improve documentation, reduce risk, and enhance service quality.
Support special projects and additional duties as assigned.

EDUCATIONAL / WORK EXPERIENCE REQUIREMENT:

H.S. Diploma required; Associate’s degree or Bachelor’s preferred in healthcare administration, public health, behavioral health, or a related field.
Minimum two (2) years of experience in a healthcare, behavioral health, or administrative quality/compliance support role.
Experience with medical records, chart audits, or documentation review processes.
CPHQ certifications a plus.

SKILLS REQUIREMENT:

Proficient in Microsoft 365 (especially Excel, Outlook, SharePoint, and Teams).
Familiarity with HIPAA, ADHS, AHCCCS, or other regulatory standards for medical and behavioral health services.
Has demonstrated knowledge of the fundamentals of Quality Management Principles.
MS Office proficiency
Must demonstrate critical thinking, problem-solving, organizational and time management skills.
Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
Strong desire to own decisions and take responsibility for outcomes.
Must be thorough and have great attention to detail.
Demonstrate excellent written and oral communication skills.
Excellent customer service skills.
Must be able to work well with others in a team approach.
Experience in working with the Native American population preferred.

PHYSICAL DEMANDS:

Able to sit, stand walk with/ without accommodations.
Hybrid office/site-based role with routine visits to NAC locations.

NATIVE AMERICAN PREFERENCE: Preference may be given to qualified Native American Indians according to the Indian Preference Hiring Act, CFR 25 USC 472. Other than Indian

Preference, Native American Connections, Inc. adheres to all provisions of the Equal Employment Opportunity Act.

DRUG FREE WORKPLACE: Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employees' judgement resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited.

FAIR LABOR STANDARDS ACT: This position is considered to be Non-Exempt for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws. Non-Exempt employees are entitled to overtime pay for hours worked in excess of forty (40) hours per workweek.

M-F8AM-5PM with 1HR lunch
8HR a day 40 hours week

Quick Apply

Refine Your Search

Native American Connections jobs

Quality Specialist

Behavioral Health Assessor II

Sober Living Home Manager Pendelton Court Sob

Janitor

Affordable Portfolio Manager

Vacant/Unit-Turn Maintenance Lead

Housing Case Aide

Work Order Maintenance Lead

Housing Case Manager

Facilities Maintenance Administrator

Maintenance Facilities Lead

Maintenance Technician I

Case Manager

Resident Services Specialist I

Patient Services Rep

Medical Assistant

Behavioral Health Specialist - PRN

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