Top 7297 Network/Desktop Support Jobs

Desktop Support Technician
Sanametrix —Kansas City, MO
- $55,000 - $62,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Network Support Technician
Northeast Network Solutions —Albany, NY
- $50,000 - $55,000 a year
- Full-time
- Schematics
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Desktop Support III-Knoxville, TN Office Onsite
Edfinancial Services LLC —Knoxville, TN
- On call
- Microsoft Outlook
- Computer literacy
- Mid-level
Quick Apply
Desktop Support Technician
MRCOOL, LLC —Hickory, KY
- Full-time
- Background check
- Google Workspace
- Azure
- Health insurance
- Dental insurance
Quick Apply
Senior Independent IT Consultants / Network Technicians / IT Helpdesk
TechInSF Consulting —Sacramento, CA
- $65 - $80 an hour
- Temporary
- Background check
- Google Workspace
- Windows
- Profit sharing
- Paid time off
Quick Apply
IT Desktop Support
Axiom Technologies —Charlotte, NC
- Part-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Network Tech / Desktop Support
NYCIRB —New York, NY
- $60,000 - $100,000 a year
- Full-time
- Customer service
- Bachelor of Science
- System design
Quick Apply
13d
Desktop Support Network Technician
Life Science Logistics LLC —Dallas, TX
- Night shift
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
IT-Helpdesk Technician-Desktop Support
EM Key Solutions Inc —Chicago, IL
- Full-time
- Azure
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Desktop/ Network Support Infrastructure Specialist
Quest Diagnostics —Houston, TX
- Full-time
- Ability to walk for extended periods
- Microsoft Office
- Driving
- On-the-job training
Quick Apply
Desktop Support Technician I (Virtual Service Tech)
Empower AI Inc. —Remote
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
Desktop Support Analyst
Helion Technologies Inc —Tampa, FL
- $19 - $24 an hour
- Full-time
- Remote
- Mid-level
- 1 year
- Associate's degree
- Paid training
- Paid parental leave
Quick Apply
9d
Help Desk Technical Support Specialist - East Coast Hours (5am to 2pm Pacific)
myCRE, Inc —San Diego, CA
- $50,000 - $70,000 a year
- Weekends as needed
- Remote
- Mid-level
- Windows
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
Desktop Support Technician I
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED
Network Support Technician
Sherpa 6 —Springfield, VA
- $90,000 - $130,000 a year
- Remote
- Background check
- Azure
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Engineer (Dispatch /Part-Time) Short Hills, -New Jersey
Axiom Technologies —Short Hills, NJ
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
IT/Desktop Support Technician
Liberty Software —Dallas, TX
- HIPAA
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Desktop Support Technician II (Virtual Service Tech)
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
Desktop Support Technician, Junior
LCG, Inc. —Bethesda, MD
- $23.08 - $28.85 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
Desktop Support Technician Sacramento Area Supporting Kalesta facilities throughout the Sacramento and surrounding markets
KALESTA HEALTHCARE GROUP LLC —Sacramento, CA
- $35 - $50 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for Network/Desktop Support

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Network/Desktop Support jobs near

Desktop Support Technician

Sanametrix -
Kansas City, MO

Quick Apply

Job Details

Full-time
$55,000 - $62,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Serving clients
IT service management
iOS
Windows
High school diploma or GED
Bachelor's degree
Computer hardware
Remote access software
Customer support ticket management
Customer support
Ticketing system technical support
Mobile devices

Full Job Description

Desktop Support Technician

**** US Citizenship is required *****

This position is available in June

Job Summary:

Sanametrix is a minority-owned small business headquartered in Arlington, Virginia. We specialize in providing focused research and analysis, technology, and program support solutions to federal agencies.

Sanametrix is currently identifying qualified candidates for an on-site Desktop Support Specialist position located in Kansas City, Missouri.

This is a full-time position with a work schedule of 8:00 AM EST to 5:00 PM EST, Monday through Friday onsite

Job Responsibilities:

· Configure, install, and support desktop computers, laptop computers, handheld devices, monitors, portable data storage devices, and other general peripherals.

· Provide enhanced desktop and end user support service to VIP customers.

· Maintain a professional attitude and appearance, while consistently providing excellent customer service. Examples of these qualities are a good work ethic, assisting team members when needed, and being a positive contributor to the workplace environment.

· Consistent, dependable customer service to clients and colleagues in person, on the phone, in written communications, and on video communications.

· Able to work well under pressure and to meet deadlines with calm and poise.

· Relocate IT equipment including desktop computers, monitors, portable data storage devices, and other general peripherals.

· Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required.

· Connect and configure IT devices to use computer networks.

· Diagnose hardware and software failures, communicate the remediation plans to users, and provide status updates.

· Provide software support for users (as identified by the task), including basic to advanced software operations and general use of computers and peripherals.

· Support desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management.

· Provide virtual assistance sessions using Windows Remote Assistance and Apple Remote Desktop.

· Develop end-user documentation and instructions.

· Contribute knowledge and updated information to maintain the Desktop Support SOPs and Training manuals for support.

· Support disaster recovery and adapt to various types of situations, clients, and tools.

· Use an IT ticket system, is responsible for receiving and tracking trouble tickets and requests, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved, and closed out with the customer and in the system.

· Track and update the movement of all IT assets (laptops, desktops, printers, etc.) within the stipulated database and within time constraints.

· Stay in regular communication throughout the day with other tiers of support and Management staff.

· Participates in troubleshooting of issues with the drive towards root cause identification.

Required Skills, Qualifications, Certifications:

· Must be able to obtain and maintain a 6C Public Trust security clearance.

· Six (6) or more years of technical support experience or a bachelor’s degree in a technical discipline with three (3) or more years technical support experience. Technical support is defined as experience with current desktop and laptop computers and various operating systems to include one or more of the following: Windows 11, Mac OS 15, and Microsoft Office suite.

Experience using ticketing system (preferably ServiceNOW)
Strong customer service and equipment support skills
Strong written and oral communications
ITIL foundations certification or ability to obtain certification within 6 months

Desired Skills, Qualifications, Certifications:

· Dell Certified Technician

· Help Desk Institute (HDI)

· CompTIA A+

· CompTIA Network+

· CompTIA Security++

· BA/BS in a technical discipline

· MCSA: Windows 11

· MCSE: Desktop Infrastructure

· MCDST: Microsoft Certified Desktop Support Technician

· ITIL Certification

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer support: 1 year (Preferred)
Windows: 1 year (Preferred)
iOS: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

Network/Desktop Support jobs

Desktop Support Technician

IT Network Support Technician

Desktop Support III-Knoxville, TN Office Onsite

Desktop Support Technician

Senior Independent IT Consultants / Network Technicians / IT Helpdesk

IT Desktop Support

Network Tech / Desktop Support

Desktop Support Network Technician

IT-Helpdesk Technician-Desktop Support

Desktop/ Network Support Infrastructure Specialist

Desktop Support Technician I (Virtual Service Tech)

Desktop Support Analyst

Help Desk Technical Support Specialist - East Coast Hours (5am to 2pm Pacific)

Desktop Support Technician I

Network Support Technician

Desktop Support Engineer (Dispatch /Part-Time) Short Hills, -New Jersey

IT/Desktop Support Technician

Desktop Support Technician II (Virtual Service Tech)

Desktop Support Technician, Junior

Desktop Support Technician Sacramento Area Supporting Kalesta facilities throughout the Sacramento and surrounding markets

I want to receive the latest job alert for Network/Desktop Support

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected