Top 3212 Network/Desktop Support Technician Jobs

Desktop Support Technician I
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED
Desktop Support Technician I (Virtual Service Tech)
Empower AI Inc. —Remote
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
Desktop Support Technician
HamayaGroup —Chicago, IL
- $23 - $27 an hour
- Contract
- Background check
- Mid-level
- Organizational skills
- Flexible schedule
Quick Apply
Desktop Support Technician II (Virtual Service Tech)
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
Desktop Support Technician
Vito C Quatela MD PLLC —Rochester, NY
- $28 - $35 an hour
- Full-time
- Computer science
- Computer Science
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Entry-Level Computer Support Technician
IT-Solution Services LLC —Tannersville, PA
- $22 - $25 an hour
- Part-time
- Remote
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Level 1 Desktop Support Technician
Elmcor Youth & Adult Activities Inc —Queens, NY
- $55,000 a year
- Full-time
- Google Workspace
- Mid-level
- Databases
- Disability insurance
- Health insurance
Quick Apply
Desktop Support Technician
PRESTOLITE ELECTRIC INCORPORATED —Arcade, NY
- $45,000 - $55,000 a year
- Overtime
- Computer literacy
- Research
- Mid-level
Quick Apply
IT Support Technician - Desktop Support (L1/L2_PH)
Diverge IT —Manhattan, NY
- $70,000 - $76,000 a year
- Full-time
- Computer science
- 7 years
- Computer Science
- Dental insurance
- Paid time off
Quick Apply
Desktop Support Technician
Insight —Chicago, IL
- $50,000 - $55,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Hospital
- Paid holidays
- Health insurance
Quick Apply
Desktop Support Technician
Skysoft USA —Bethesda, MD
- $26.75 - $30.00 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
BMWC CONSTRUCTORS —Indianapolis, IN
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Profit sharing
- AD&D insurance
Quick Apply
Desktop Support Technician
Audit-Tel Inc —Cincinnati, OH
- $36,000 - $45,000 a year
- 8 hour shift
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Elevate Technology Group —Beaverton, OR
- $38,000 - $53,000 a year
- Weekends as needed
- Office
- Windows
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
11d
Desktop Support Technician (Contract)
Sharp Brains Ltd —Bellingham, WA
- $3,000 - $3,500 a month
- Full-time
- Mid-level
- Linux
- In-person
Quick Apply
Technician II, Desktop Support SE (226 Days)
Dallas Independent School District —Dallas, TX
- $48,219 - $58,805 a year
- Full-time
- Google Workspace
- Mid-level
- Office
Helpdesk Technician I
CyberSheath —Remote
- $55,000 - $68,000 a year
- Evenings as needed
- Computer science
- Computer Science
- Windows
Quick Apply
Desktop Support Technician, Junior
LCG, Inc. —Bethesda, MD
- $23.08 - $28.85 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
Desktop Support Technician - New Jersey
ESP Global Services Limited —Parsippany-Troy Hills, NJ
- $52,000 - $55,000 a year
- 8 hour shift
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Desktop Support
ATC —Des Moines, IA
- Contract
- Google Workspace
- Mid-level
- Bachelor's degree

I want to receive the latest job alert for Network/Desktop Support Technician

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Network/Desktop Support Technician jobs near

Desktop Support Technician jobs in Chicago, IL

Desktop Support Technician jobs in Queens, NY

Desktop Support Technician jobs in Bethesda, MD

Desktop Support Technician jobs in Beaverton, OR

Senior Desktop Support Technician jobs in Dallas, TX

Desktop Support Technician jobs in Indianapolis, IN

Computer Technician jobs in Tannersville, PA

Desktop Support Technician jobs in Cincinnati, OH

Helpdesk Technician jobs in Remote

Desktop Support Technician jobs in Rochester, NY

IT Support jobs in Manhattan, NY

Desktop Support Technician jobs in Remote

Desktop Support Technician jobs in Des Moines, IA

Desktop Support Technician jobs in Bradenton, FL

Desktop Support Technician jobs in San Jose, CA

Desktop Support Technician jobs in Littleton, CO

Desktop Support Technician jobs in Melbourne, FL

Desktop Support Technician jobs in Broomfield, CO

Part Time It Technical Support jobs in Boston, MA

Surgical Technician jobs in Delaware

Desktop Support Technician I

Empower AI Inc. -
Remote

Apply Now

Job Details

Full-time

Qualifications

In-person customer service
Software installation
High school diploma or GED
Desktop (troubleshooting support)
Client interaction via phone calls

Full Job Description

Overview:

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities:

SUMMARY

DIGIT is seeking a Junior Computer User Support Specialist to support ticket processing and resolution management, which includes detailed and clear documentation of the problems and the actions taken to resolve them. Customer service is key to this position. You will provide technical assistance to computer users by answering questions to resolve computer problems for the end user. Typical assistance concerns the use of computer hardware and software, to include printing, installation, word processing, electronic mail, and operating systems.

As a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, is the prime for a $807m task order in support of the General Services Administration (GSA) Office of Digital Infrastructure Technologies (IDT) DIGIT (Digital Innovation for GSA Infrastructure Technologies) task order driving digital transformation and delivering continuous improvement and business value to its customers. The team is comprised of the best-in-class technology partners to leverage forward-leaning technologies and best practices to transform GSA’s IT capabilities and shift offerings to provide a more flexible service delivery model, completing the agency’s shift to a fully digital experience along with its adoption of advanced, emerging technologies such as intelligent automation, artificial intelligence, and machine learning.

RESPONSIBILITIES

This position shall perform the following (to include but not limited to) activities:

Performs a variety of clerical and administrative duties related to the Virtual Service team and refresh projects.
Responds to trouble tickets to resolve user problems; opens trouble tickets to track and resolve user problems.
Assist users with data transfer of laptops and mobile devices.
Attend all scheduled appointments with users to assist with data transfers.
Provides technical support through phone, email, and instant message remotely to users in the areas of password resets, e-mail, directories, standard MS Windows desktop applications, smartphones and network connectivity.
Provides personal computer support problem analysis, and hardware/software installation and configuration.
Interacts daily with customers to ensure productivity; provides individual feedback.

Qualifications:

CONTRACT REQUIRED QUALIFICATIONS

This following are REQUIRED for this position:

Public Trust Clearance by start date.

- 0 - 5 years of experience and high school diploma

Experience as a remote worker demonstrating time management and self discipline with cultural change management and Agile mindset.
ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.
Applies fundamental concepts, processes, practices, and procedures on technical assignments.
Performs work that requires practical experience and training. Work is performed under supervision.
Provide technical assistance to computer users.
Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
May provide assistance concerning the use of computer hardware and software, including printing and installations.
Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others.
Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
Maintain standard working hours per the DIGIT contract and to be available for meetings, and other collaborative efforts during working hours.
Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments with the ability to use practical experience and training to determine how to accomplish tasks.

CONTRACT DESIRED QUALIFICATIONS

The following are DESIRED for this position:

Must be willing to work between 1100-2000 EST.
Proficiency in the Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Microsoft Office (Word, Excel, PowerPoint, Outlook), Slack, and ServiceNow.

Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.

Familiarity with the following technologies: Windows, web browsers, and basic functions of Active Directory

Must be willing to work a variety of shifts, including holidays as scheduled.

PHYSICAL REQUIREMENTS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

If remote, maintain home workspace in a safe manner, free from safety hazards and in line with information security policies.
Communicate verbally in person, over the phone or by video chat and clearly/succinctly in writing, primarily utilizing a keyboard.
Appear on camera for meetings with co-workers and government partners via video chat and ensure the protection of proprietary company and customer information is consistent with the company’s expectation of information security.
Viewing computer screens and sitting for long periods of time.
Travel is not required.

About Empower AI:

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

Apply Now

Refine Your Search

Network/Desktop Support Technician jobs

Desktop Support Technician I

Desktop Support Technician I (Virtual Service Tech)

Desktop Support Technician

Desktop Support Technician II (Virtual Service Tech)

Desktop Support Technician

Entry-Level Computer Support Technician

Level 1 Desktop Support Technician

Desktop Support Technician

IT Support Technician - Desktop Support (L1/L2_PH)

Desktop Support Technician

Desktop Support Technician

Desktop Support Technician

Desktop Support Technician

Desktop Support Technician

Desktop Support Technician (Contract)

Technician II, Desktop Support SE (226 Days)

Helpdesk Technician I

Desktop Support Technician, Junior

Desktop Support Technician - New Jersey

Desktop Support

I want to receive the latest job alert for Network/Desktop Support Technician

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected