Top 10759 Network/hardware Support Technician Jobs

Network Support Technician
Network Craze Technologies —Williston, VT
- From $65,000 a year
- Full-time
- Background check
- Software troubleshooting
- Windows
- Paid holidays
- Disability insurance
13d
IT Support Technician II
Rhoads Industries, Inc. —Philadelphia, PA
- Background check
- Computer science
- Computer Science
- Paid time off
- 401(k) matching
Quick Apply
IT Support Technician
Addison Group —Two Harbors, MN
- $30 - $35 an hour
- Mid-level
- In-person
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Family Services of Westchester —Tarrytown, NY
- $26.65 - $28.21 an hour
- Online Application
- Background check
- Azure
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Computer Break/Fix Technician
Tech Guy on the Go —Phoenix, AZ
- From $30 an hour
- Contract
- Customer service
- Driver's License
- Travel
- Flexible schedule
Quick Apply
IT Help Desk Technician
Darkhorse Tech —Remote
- $40,000 - $45,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
Quick Apply
Entry-Level Computer Support Technician
IT-Solution Services LLC —Tannersville, PA
- $22 - $25 an hour
- Part-time
- Remote
- Windows
- Analysis skills
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
Fractional IT Support Technician
Interdependence —Remote
- Monday to Friday
- Remote
- 5 years
- Mid-level
- Continuous improvement
Quick Apply
Desktop Support Technician I
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- High school diploma or GED
IT Support Technician
River Oaks Country Club —Houston, TX
- $27 an hour
- Part-time
- Windows
- Microsoft Office
- Entry level
- Disability insurance
- Health insurance
Quick Apply
IT Support Technician
SpaceX —Hawthorne, CA
- $29 - $45 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Driver's License
- Paid parental leave
- Employee stock purchase plan
Desktop Support Technician I (Virtual Service Tech)
Empower AI Inc. —Remote
- Full-time
- Microsoft Outlook
- Windows
- High school diploma or GED
Helpdesk Technician III
CyberSheath —Remote
- $85,000 - $100,000 a year
- Evenings as needed
- Computer science
- 7 years
- Computer Science
Quick Apply
Associate Customer Support Technician
Applied Systems, Inc. —Chicago, IL
- $42,000 - $52,000 a year
- Full-time
- Remote
- Computer skills
- 1 year
- Communication skills
- Health insurance
- Dental insurance
14d
Helpdesk Technician I
CyberSheath —Remote
- $55,000 - $68,000 a year
- Evenings as needed
- Computer science
- Computer Science
- Windows
Quick Apply
IT Support Technician
Personal Communications Center Inc. —Hicksville, NY
- $60,000 - $70,000 a year
- Full-time
- Windows
- Microsoft Office
- Computer networking
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Skysoft USA —Bethesda, MD
- $26.75 - $30.00 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Technician
Golden Hippo —Los Angeles, CA
- $26.35 - $35.14 an hour
- Weekends as needed
- Google Workspace
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
RedHelm —Atlanta, GA
- Weekends as needed
- Remote
- Windows
- Continuous improvement
- Data entry
- Paid holidays
- Health insurance
Quick Apply
3d
Desktop Support Technician II (Virtual Service Tech)
Empower AI Inc. —Remote
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows

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Network Support Technician

Network Craze Technologies
Williston, VT

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Job Details

Full-time
From $65,000 a year
13 days ago

Benefits

Paid holidays
Disability insurance
Paid time off
Professional development assistance
Life insurance
Retirement plan

Qualifications

Software troubleshooting
CCNA
Microsoft Office
Computer networking
Customer support
Help desk

Full Job Description

About Us

Network Craze is a value-added reseller specializing in high-quality new and refurbished enterprise networking equipment and IT infrastructure to some of the largest national and international companies in operation today. We help businesses of all sizes build and maintain reliable network infrastructure and we take pride in delivering the kind of personalized service that larger resellers simply can't match. We provide highly responsive 24x7 customer support for issues ranging from a phone outage to a full network outage.

The Role

We are seeking a technically capable Network Support Technician who genuinely enjoys helping people. You will serve as the first point of contact for our customers when technical issues arise, while also supporting the day-to-day IT needs of our internal team. You will see each ticket through from first contact to resolution. You will coordinate hardware dispatching through our network of globally positioned warehouses to get replacement parts to our customers fast. This role is a great fit for someone who is curious by nature, eager to grow in networking and IT, and understands that how you communicate matters just as much as what you know.

What You’ll Do

Respond to inbound customer support requests via phone, email, and ticketing system with urgency and professionalism
Diagnose and troubleshoot issues related to routers, switches, firewalls, and related networking equipment
Provide strong desktop and end-user support for Windows environments — account management, hardware, software, and connectivity issues
Escalate complex issues to senior engineering staff with clear, thorough documentation
Coordinate RMA and replacement processes for defective or failed hardware
Maintain accurate records of customer interactions, resolutions, and equipment history
Participate in an after-hours on-call rotation (after-hours responses are compensated with bonus pay)

What We’re Looking For

1–2 years of experience in a technical support, helpdesk, or networking role
Solid Windows desktop support skills — you’re the person end users can count on
Working knowledge of Cisco IOS and basic network concepts (VLANs, routing, switching, TCP/IP)
Authentic and compassionate communication — you can translate technical problems into plain language without talking down to people
Genuine responsiveness — customers hear back from you promptly, and they feel like someone is actually on it
Empathy and patience — you treat frustrated customers as partners, not problems
Intellectual curiosity and a desire to keep learning; you want to understand how things work, not just close tickets
A growth mindset toward networking and IT is a launchpad, and we’d love to help you get there
Cisco certifications (CCNA or equivalent) are a plus, but not required

Why Join Us

At Network Craze, you won’t be a ticket number in a queue. You’ll work alongside a small, experienced team where your contributions are visible, and your development is taken seriously. We invest in our people, including assistance with obtaining industry certifications such as the CCNA because we’d rather grow the right person than simply hire a resume. You’ll get real, hands-on exposure to enterprise-grade networking equipment, bonus compensation for after-hours support, and a clear path forward as your skills and interests develop.

Physical Requirements

The Network Support Technician must be able to work both sitting and standing, lift 40lbs, and handle repetitive tasks.

Benefits:

Salary starting at 65K per year depending on experience
Retirement Plan with 3% match
15 days Paid Time Off
9 Paid Holidays
Life Insurance (with optional short and long-term disability insurance)
On-Call Bonus Program

The hours for this position are M-F 8:00AM - 5:00PM EST.

Be prepared for a background check to be performed. Network Craze is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

Life insurance
Paid time off
Professional development assistance
Retirement plan

Experience:

Help desk: 1 year (Preferred)
Customer support: 1 year (Preferred)

Work Location: In person

Apply Now

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