Top 6252 Network/messaging Professional Jobs

Network Unified Communication Engineer
fluxtek Solutions —Remote
- Contract
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- Computer Science
- Bachelor's degree
- Senior level
Quick Apply
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- Background check
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Licensed Mental Health Counselor
Headway —Alabama
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Licensed Mental Health Counselor
Headway —San Francisco, CA
- Up to $117.73 an hour
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- Private practice
- Mid-level
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Licensed Psychiatric Nurse Practitioner
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Licensed Clinical Psychologist
Headway —Hawaii
- Up to $147 an hour
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- Private practice
- Master's degree
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Licensed Clinical Psychologist
Headway —Indiana
- Up to $136.54 an hour
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Headway —Jersey City, NJ
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Headway —Trenton, NJ
- Up to $121.80 an hour
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Licensed Clinical Psychologist
Headway —Idaho
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Licensed Marriage and Family Therapist
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Network Unified Communication Engineer

fluxtek Solutions -
Remote

Quick Apply

Job Details

Contract
9 days ago

Qualifications

Performance monitoring
Computer Science
Cisco Unified Communications
Zoom
VLAN
Cisco routers/switches implementation
IT monitoring tools
Bachelor's degree
Computer hardware
BGP
Open Shortest Path First (OSPF) implementation
Voice over internet protocol (VoIP) configuration
Network routing
Network monitoring tools
SD-WAN
Information Technology

Full Job Description

Summary:

- Support and maintenance of Unified Communications platforms (CallManager, Unity Connection, Contact Center Express, Voice Gateways).

- Dedicated support for internal Optum organizations, including Monarch and BMG.

Daily Activities:

- Manage and update ServiceNow tickets, ensuring progress toward timely resolution and distributing new tickets to team members as needed.

- Perform regular health checks of UC servers.

- Execute assigned project tasks and deliverables.

- Attend team and stakeholder meetings as required.

Responsibilities

1. UC Infrastructure & Collaboration Management

· Architect, configure, and deploy enterprise UC solutions, including IP telephony, video conferencing, instant messaging, and contact center platforms.

· Manage and optimize cloud-based collaboration suites (e.g., Microsoft Teams Phone, Cisco Webex, Zoom Rooms) and integrate them with existing on-premises systems.

· Configure and maintain SBCs (e.g., AudioCodes, Ribbon, Cisco CUBE) for secure SIP trunking and PSTN connectivity.

2. Network Operations & Optimization

· Implement and fine-tune QoS policies across LAN/WAN/SD-WAN architectures to prioritize voice and video traffic and eliminate jitter, packet loss, and latency.

· Conduct deep-dive root cause analysis for complex network and UC issues using packet captures (Wireshark) and call signaling analysis.

· Monitor network bandwidth and UC license usage to predict future growth and prevent performance bottlenecks.

3. Security & Compliance

· Implement encryption protocols for media and signaling (SRTP, TLS) to secure collaboration traffic.

· Perform regular software upgrades, security patches, and backups of UC components and underlying network hardware.

Technical Skills & Qualifications

Required Technical Expertise

· Deep understanding of SIP, H.323, MGCP, RTP/SRTP, and SCCP.

· Strong knowledge of routing/switching (OSPF, BGP, VLANs, STP) and SD-WAN technologies.

· Hands-on experience with at least one major ecosystem:

o Cisco: CUCM, CUC, IMP, Expressway, Webex.

o Microsoft: Teams Admin Center, Direct Routing, Operator Connect.

o Avaya / Mitel / Zoom: Equivalent enterprise voice solutions.

· Proficiency with network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds, Cisco Prime, Thousand Eyes).

Education & Certifications

· Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field (or equivalent practical experience).

Preferred Certifications:

· Cisco Certified Network Professional (CCNP) Collaboration or Enterprise.

· Microsoft 365 Certified: Teams Voice Engineer Expert.

· CompTIA Network+ / Security+.

Work Location: Remote

Quick Apply

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