Top 16 Network Analyst II NOC Jobs

Network Operations Center (NOC) Analyst II
OzarksGo —Fayetteville, AR
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Paid holidays
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Global NOC Analyst II
GM Financial —Arlington, TX
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Tuition reimbursement
- 401(k) matching
System Analyst II- NOC
OSC Global —Richland, WA
- $63,601 - $117,900 a year
- Full-time
- Background check
- Microsoft Excel
- Bachelor of Science
- Paid holidays
- Health insurance
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NOC Systems Analyst (Level II)
Protech Services Group Inc —Memphis, TN
- Mid-level
- Office
- Microsoft Office
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Network Operations Center Support Analyst
Global Enterprise Services, LLC —Swansea, IL
- Microsoft Outlook
- High school
- Military
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Security Engineer II (Threat Hunter)
Ross Stores —Remote
- $113,200 - $172,600 a year
- On call
- Remote
- Mid-level
- 8 years
- Analysis skills
Reliability & Observability Analyst II
IREN —Fort Worth, TX
- Overtime
- Background check
- Computer science
- Computer Science
- Health savings account
- Paid holidays
NOC Analyst Tier II
Acuative Corporation —Strongsville, OH
- Full-time
- Computer science
- Computer Science
- Mid-level
- On-the-job training
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2d
Service Desk Analyst Tier II
All Lines Technology —Rock Hill, SC
- Full-time
- Research
- Mid-level
- Windows
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Data Center Analyst II
IREN —Fort Worth, TX
- Overtime
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Paid holidays
ACH Risk Analyst II
Citizens Business Bank —Rancho Cucamonga, CA
- $21.56 - $29.11 an hour
- Overtime
- Computer literacy
- Basic math
- Research
Service Desk Analyst Tier II
All Lines Technology Inc —Rock Hill, SC
- Research
- Mid-level
- Windows
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Network Operations Engineer Tier 3 SR
ActioNet —Vienna, VA
- Up to $220,000 a year
- Weekends as needed
- Microsoft Excel
- Bachelor of Science
- High school diploma or GED
- Paid holidays
- Disability insurance
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Splunk Engineer
Peraton —Herndon, VA
- $112,000 - $179,000 a year
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays

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Global NOC Analyst II
GM Financial —Arlington, TX
Uses a broad and deep understanding of technical concepts in multiple specialized fields to develop or find solutions. Knowledge of PC hardware and software.
System Analyst II- NOC
OSC Global —Richland, WA
OSC Technical Solutions will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or…
$63,601 - $117,900 a year
Quick Apply

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Network Operations Center (NOC) Analyst II

OzarksGo
Fayetteville, AR

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Job Details

Full-time

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
401(k) matching
Life insurance

Qualifications

Computer operation
Report writing
Database systems
Microsoft Outlook
Procedural guides
Technical documentation
Word processing
Presentations for conferences or internal meetings
Equipment troubleshooting
Windows
High school diploma or GED
Driver's License
Inferential statistics
Typing
Algebra
Python
Technical writing for network engineers

Full Job Description

OzarksGo, based in Fayetteville, Arkansas a telecommunications subsidiary of Ozarks Electric Cooperative, offering all-fiber gigabit internet and premium television and telephone services to Northwest Arkansas and Northeast Oklahoma.

Ozarks provides its employees a comprehensive benefits package that includes competitive wages, fully paid medical and dental coverage for both you and your dependents, a 401(k) plan with robust employer matching contributions. Additionally, we provide paid time off, nine paid holidays, paid parental leave, disability benefits, life insurance, and tuition reimbursement.

JOB QUALIFICATIONS:

EDUCATION:

High school diploma required. Bachelor's degree in engineering or computer science preferred. Juniper JNCIA, JNCIS-SP or Cisco CCNA certification a plus.

EXPERIENCE:

Three or more years' experience working in either a NOC, Data Center, or Technical Customer Service environment.

JOB KNOWLEDGE & SKILLS:

Must be able to write reports, business correspondence, and policy/procedure manuals, and effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. Must be able to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

MAJOR JOB TASKS:

Working in a 24/7/365 environment to monitor and respond to enterprise-wide technical operational issues.
Monitor, manage and maintain all edge network devices, performance and quality across networks. Perform MOPs
Document and distribute all major incident review reports in the agreed format.
Develop strong relationships with the customer and all other supporting departments.
Create trouble tickets and assign to the correct internal workgroups for all customer and network troubles.
Update assigned tickets, escalating to various carriers and personnel as required until completion.
Coordinate network activities related to cutovers and upgrade to ensure that schedules are appropriately planned to avoid customer service outages.
Investigate and troubleshoot issues with networking systems, video and application infrastructure and data center/hut facilities (HVAC, fire suppression, power systems and door security)
Communicate issues in real time to stakeholders effectively, clearly, over multiple channels (phone, IM, etc.)
Assist to maintain documentation of configuration and troubleshooting procedures to facilitate other team members and departments
Support Engineering groups on system deployments and performance optimizations
Close daily interaction between all other OzarksGo groups (CSRs, Engineering, OSP, etc.)
Answer Key Account customer support calls
Support CSR/TSR team escalations
Manage firmware on mission critical systems (Juniper, Adtran, Calix)
Assist in managing mass configuration and standardization across all tier equipment
Act as level 2 escalation for the NOC for advanced issues
Assist in managing DHCP, DNS, and IPAM systems
Assist in managing overflow engineering tickets
Develop, maintain, and utilize Python to automate or assist in accomplishing business objectives.
Complete any IT/Security training as assigned.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities.

The NOC Analyst II shall be required to perform any other duties assigned in order to fulfill the objectives of OzarksGo.

EXTERNAL RELATIONSHIPS:

Frequent contacts with general Key Accounts or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization's position and operation.

OTHER REQUIREMENTS:

Proven experience in a 24/7/365 environment with strong problem solving and critical thinking skills
Strong troubleshooting skills through execution and documenting of resolution
Familiar with how network, OS, storage, and applications interact in a large-scale environment
Strong documentation skills and ability to communicate clearly and concisely with leadership staff, service partners and vendors
Excellent organization skills, communications skills, and time management skills
Must be able to use all traditional office productivity tools (MS Office, Outlook, Windows/Mac, etc.)
Ability to understand complex issues
Strong attention to detail
Professional attitude
Intermediate: Database
Basic: Word Processing/Typing
Must be able to operate all equipment normally found in an office environment. Must have valid driver's license without violation, which would prohibit insurability.
Normal office conditions, some irregular hours may be required. Continuously exposed to one or two elements such as noise, intermittent standing, walking: and occasional pushing, carrying, or lifting.

PHYSICAL REQUIREMENTS:

While performing the functions of this job, the employee is regularly required to sit, talk, or hear; frequently required to use hands to finger, handle, or feel; and occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception; and ability to adjust focus.
The physical activities and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

SUPERVISES:

None

OzarksGo, LLC, is an EOE/AA/W/M/VETERAN/Disability employer.

Quick Apply

Refine Your Search

Network Analyst II NOC jobs

Network Operations Center (NOC) Analyst II

Global NOC Analyst II

System Analyst II- NOC

NOC Systems Analyst (Level II)

Network Operations Center Support Analyst

Security Engineer II (Threat Hunter)

Reliability & Observability Analyst II

NOC Analyst Tier II

Service Desk Analyst Tier II

Data Center Analyst II

ACH Risk Analyst II

Service Desk Analyst Tier II

Network Operations Engineer Tier 3 SR

Splunk Engineer

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