Top 467 Network Analyst Ii Jobs

Concentra Solutions Analyst II
Concentra —Addison, TX
- Full-time
- 5 years
- Writing skills
- HIPAA
- Commuter assistance
- Disability insurance
7d
IT Support Analyst II
Radiology Partners Inc —Remote
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
11d
Network Operations Center (NOC) Analyst II
OzarksGo —Fayetteville, AR
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Paid holidays
Quick Apply
Sr. SOC Analyst II (6641)
MetroStar —Washington, DC
- $129,000 - $161,000 a year
- Full-time
- 7 years
- System design
- Mentoring
- Paid training
- Paid holidays
Quick Apply
Network Based Systems Analyst - II
Farfield Systems, Inc —Arlington, VA
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
Quick Apply
Service Desk Analyst II
Great Day Improvements: A Family of Brands —Twinsburg, OH
- $23.72 - $33.00 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
10d
Service Desk Analyst II
Great Day Improvements: A Family of Brands —Somerset, NJ
- $25 - $36 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
6d
Technology Service Center Analyst II
TROC —Coral Gables, FL
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Windows
- Analysis skills
- Opportunities for advancement
Quick Apply
Technology Support Analyst II
Addison Group —South Burlington, VT
- $62,400 - $68,400 a year
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Security Operation Center (SOC) Analyst II
General Dynamics Information Technology —Colorado Springs, CO
- $112,840 - $137,310 a year
- Research
- Mid-level
- Windows
Support Analyst II
ICM Ventures Inc —Colwich, KS
- Full-time
- Azure
- Microsoft Outlook
- Research
Quick Apply
6d
IT Service Delivery Analyst II (Test)
Impulse Space —Mojave, CA
- $35 - $40 an hour
- Full-time
- Windows
- Scripting
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Manager Systems Engineering 2
Northrop Grumman —Melbourne, FL
- $139,100 - $208,700 a year
- Overtime
- 7 years
- Computer Science
- Office
- Paid holidays
- Disability insurance
Computer Systems Analyst II
Bowhead —Oklahoma City, OK
- $61,000 - $71,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Windows
11d
CSOS II/Tier 2 (Shift 3)
CACI —Springfield, VA
- $72,700 - $149,200 a year
- Full-time
- Bachelor of Science
- Bachelor's degree
- Travel
- Health insurance
Security Engineer II
System One —Milford, DE
- Overtime
- Bachelor of Science
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Security Operation Center (SOC) Analyst II
General Dynamics Information Technology —Colorado Springs, CO
- $112,840 - $137,310 a year
- Research
- Mid-level
- Windows
11d
NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance
General Dynamics Information Technology —Quantico, VA
- $25.63 - $31.52 an hour
- 5 years
- High school diploma or GED
- Senior level
- Paid time off
- 401(k) matching
12d
Job Posting Title Information Systems Security Officer (ISSO) II - Washington, DC area
General Dynamics Information Technology —Washington, DC
- $96,569 - $130,651 a year
- Travel
- Experience equivalent to degree accepted
- Senior level
- Paid time off
- 401(k) matching
Job Posting Title Information Systems Security Officer (ISSO) II - Washington, DC area
General Dynamics Information Technology —Washington, DC
- $96,569 - $130,651 a year
- Office
- Travel
- Experience equivalent to degree accepted
- Paid time off
- 401(k) matching
11d

I want to receive the latest job alert for Network Analyst Ii

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Network Analyst Ii jobs near

Information Systems Security Officer jobs in Washington, DC

Service Desk Analyst jobs in Somerset, NJ

IT Support jobs in Remote

Soc Analyst jobs in Washington, DC

System Engineer jobs in Melbourne, FL

Soc Analyst jobs in Colorado Springs, CO

Service Desk Analyst jobs in Palmdale, CA

Biomedical Field Service jobs in North Carolina

Service Desk Analyst jobs in City Of New York, NY

It Help Desk jobs in Mentor, OH

Security Analyst jobs in Boston, MA

Service Desk Analyst jobs in Albuquerque, NM

Service Desk Analyst jobs in Newark, NJ

Senior Graphic Designer jobs in Remote

Senior Help Desk Analyst jobs in Los Angeles, CA

Help Desk jobs in Fort Myers, FL

Senior Help Desk Analyst jobs in Milwaukee, WI

Entry Level Remote Help Desk jobs in Texas

Senior Help Desk Analyst jobs in Southlake, TX

Atria Senior Living jobs in Newburyport, MA

Concentra Solutions Analyst II

Concentra -
Addison, TX

Apply Now

Job Details

Full-time
7 days ago

Benefits

Commuter assistance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Referral program

Qualifications

Customer communication
Writing skills
Desktop (troubleshooting support)
Peripheral hardware support
IT department experience

Full Job Description

Overview:

Concentra is recognized as the nation’s leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

The Solutions Analyst II is responsible for delivering quality customer service by accepting warm transfers, or incidents escalated from support specialists in an assigned area(s) when incidents are not resolved on the first call. This position is primarily responsible for ensuring that all support interactions are answered and resolved. For any unresolved issues they will work with vendors or other needed functional teams until resolved. The analyst coordinates and communicates with other IS resources to improve solutions support as well as introduce new support items to the support team. When recurring incidents occur, the analyst may initiate problem management processes to determine root cause or known resolutions.

The Solutions Analyst will assist the Solutions Specialists to as coach and mentor, assuring that knowledge and training materials are accurate and up to date.

Responsibilities:

Assist Solutions Specialists and Analysts as needed to assure timely and effective resolution of issues
Backup Solutions Specialists when additional resources are needed, and priorities are changed during times of unusual volume
Review outstanding issues on a daily basis to assure that troubleshooting and resolutions are current
Participate in relevant information-sharing activities
Develop reports, upon request, utilizing various report-writing tools in all applications
Utilize, contribute to and build Solutions Support Knowledgebase
Recognize any problem, hardware or software that may have ramifications enterprise-wide; strategize and define remediation plan with management and execute accordingly
Assist in training new Solutions Support Specialists, as well as build out training plans for new staff
Monitor and report on any security violations related to the unwarranted access to corporate data
Maintain awareness of the rapidly changing environment and recommend cost efficient techniques
Recognize potential areas where policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion. Submit recommendations as appropriate.
Create, maintain, and update disaster recovery procedures when changes in hardware or applications occur
Act as product liaison for major products, working with other departments as well as outside vendors to solve technical support issues
Ensure all changes comply with change management policies and procedures
Consistently follow documented call management processes including logging, follow up, updating and closing
Meet all established goals for Availability - Warm transfers, After Call work and working active tickets. Meet all established goals for Customer Satisfaction.
Meet established goals for contact and resolution times based on established priorities

Qualifications:

Education Level: Associate Degree. Degree must be from an accredited college or university.
Experience in lieu of required education is acceptable
Customarily has at least 5 years of technical Information Systems experience to include:
Large scale multi-site IS operations support
PC Hardware and peripheral support

Job Related Skills / Competencies

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Superior teamwork skills
Strong interpersonal and communication skills a must; ability to read, write, and speak in a professional manner
Excellent analytical and problem-solving skills
Demonstrated history of responsibility, punctuality, personal integrity and professionalism
Ability to effectively multi-task and adapt to changing business priorities
Excellent time management and organizational skills.
Excellent listening skills and attention to detail
Knowledge of Microsoft productivity applications
Knowledge of browser-based technology
Understanding of operating systems such as Windows and OS X/iOS
Demonstrates proficiency in support computer or peripheral hardware and software, network connectivity issues, as well as any systems in use

Additional Data:

Employee Benefits

401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

Concentra is an Equal Opportunity Employer, including disability/veterans

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

Apply Now

Refine Your Search

Network Analyst Ii jobs

Concentra Solutions Analyst II

IT Support Analyst II

Network Operations Center (NOC) Analyst II

Sr. SOC Analyst II (6641)

Network Based Systems Analyst - II

Service Desk Analyst II

Service Desk Analyst II

Technology Service Center Analyst II

Technology Support Analyst II

Security Operation Center (SOC) Analyst II

Support Analyst II

IT Service Delivery Analyst II (Test)

Manager Systems Engineering 2

Computer Systems Analyst II

CSOS II/Tier 2 (Shift 3)

Security Engineer II

Security Operation Center (SOC) Analyst II

NCIS Help Desk Analyst Tier 2 | Active Top Secret clearance

Job Posting Title Information Systems Security Officer (ISSO) II - Washington, DC area

Job Posting Title Information Systems Security Officer (ISSO) II - Washington, DC area

I want to receive the latest job alert for Network Analyst Ii

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected