POSITION SUMMARY
The Pest Control Technician is responsible for inspecting, treating, and preventing pest infestations for residential and commercial customers across Network Pest Control's service area. This role manages a daily service route, delivers recurring pest control programs, supports rodent monitoring services through trap checks and inspections, and represents Network Pest Control with professionalism and accountability on every job. Technicians educate customers on pest prevention, identify opportunities for service upgrades, and are expected to complete all documentation the same day as the job.
This is a growth-focused role. Technicians who demonstrate strong performance, customer communication, and a results-oriented mindset have a clear path toward certification advancement, commission earnings, and expanded responsibilities. No previous pest control experience is required — we provide paid training and licensing support.
ABOUT NETWORK PEST CONTROL
We are Network Pest Control. We provide professional wildlife management, pest control, and exclusion services across Northwest Arkansas and Southwest Missouri, and we are growing rapidly. Our mission is to protect properties and enhance peace of mind through effective, humane, and long-term solutions.
We are Aligned and Transparent in our pursuit to help every team member reach their personal, professional, and financial goals through the work we do together. Our core values guide every hiring and leadership decision: Aligned, Transparent, Accountable, Adaptable, Results-Oriented, and Networked.
PERFORMANCE OBJECTIVES
The following objectives define success in this role, listed in order of priority:
- Complete all scheduled pest control services within assigned time windows — every stop on the route is a commitment to a customer.
- Conduct thorough interior and exterior pest inspections at each service visit — identify pest activity, entry points, conducive conditions, and recommended treatments.
- Apply pest control treatments safely, accurately, and in accordance with label directions, company standards, and Arkansas applicator regulations.
- Perform rodent trap checks in attics, crawl spaces, garages, and exterior locations — reset, monitor, and document all traps accurately.
- Identify and report rodent entry points and structural vulnerabilities observed during service — flag these to Craig or the office so follow-up can be scheduled.
- Complete a customer walkthrough at the end of every service visit — communicate what was treated, what was found, and what to expect next. Customers should never leave a visit feeling uninformed.
- Educate customers on pest prevention, sanitation practices, and conditions that attract pests.
- Present Network Pest Control's Bronze, Silver, Gold, and Platinum pest control plan options to customers who are not currently on a recurring program — explain the barrier system and the benefits of ongoing protection.
- Identify and present opportunities for wildlife referrals to customers who report wildlife activity during pest service visits — flag to the office immediately so an inspection can be scheduled.
- Request a Google review from customers at appropriate touchpoints — document the request in the daily metrics tracker.
- Accurately document all treatments, materials used, chemicals applied, and service notes in Fieldwork and CompanyCam on the same day as the service. No exceptions.
- Minimize callbacks through thorough inspection and complete treatment execution on the first visit.
- Maintain a clean, organized, and fully stocked company vehicle — report supply needs before you run out.
- Follow all safety standards including proper PPE use, ladder safety, and chemical handling protocols. Compliance is non-negotiable.
- Participate in team meetings, ride-alongs, and ongoing training as assigned.
- Performs other duties as assigned.
KEY COMPETENCIES
High performers in this role demonstrate:
- Pest identification and treatment knowledge (grows with experience and certification)
- Basic to intermediate understanding of rodent behavior and monitoring
- Strong attention to detail in treatment application and documentation
- Professional customer communication — clear, confident, and friendly
- Time management and route efficiency — on time to every stop
- Accountability and reliability — does what they said they'd do
- Ability to work independently after training
- Comfort working in attics, crawl spaces, and varied outdoor environments
- Safety awareness and strict chemical handling compliance
- Problem-solving mindset — finds and fixes the source, not just the symptom
- Physical stamina and ability to work in variable weather conditions
- Willingness to learn and pursue certification advancement
COMPENSATION
Pest Control Technicians are compensated with an hourly base wage plus performance-based commissions and bonuses as outlined in the NPC Field Technician Commission Plan. Full terms, payout timing, and documentation requirements are detailed in the NPC Field Technician Commission Plan provided at onboarding.
EDUCATION & EXPERIENCE
- High School Diploma or GED required
- Valid driver's license with clean driving record required
- Pest Control Applicator License required — company-assisted training and licensing support provided
- 1–2 years of pest control, construction, maintenance, landscaping, or route-based service experience preferred but not required
- Rodent control or wildlife monitoring experience a plus
- Willingness to complete ongoing training and pursue certification advancement
PHYSICAL REQUIREMENTS
This position requires regular physical activity in both indoor and outdoor environments. Technicians should expect standing, walking, bending, kneeling, climbing ladders, and entering attics and crawl spaces throughout the day. The role includes lifting equipment up to 50 pounds and exposure to outdoor weather conditions, insulation, dust, rodent droppings, and chemical odors while wearing required PPE. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
BENEFITS
- Healthcare Membership: 100% employer paid
- Paid Holidays
- Paid Time Off (PTO) Program
- Professional Training & Development Opportunities
- Fuel Card
- Company Vehicle provided after successful completion of training and probationary period
- Performance-Based Commission & Bonus Program (see NPC Field Technician Commission Plan)
- Certification Support — company-paid licensing and advancement bonuses
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Network Pest Control recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to [email protected]. Already a Network Pest Control candidate? Please connect directly with your recruiter to discuss this opportunity.
Pay: $18.00 - $25.00 per hour
Benefits:
- Fuel card
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Referral program
Experience:
- Pest control: 1 year (Required)
License/Certification:
- Pesticide Applicator's License (Required)
Work Location: In person
