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Contractor Services Coordinator

ITG Communications -
Remote

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Job Details

Full-time
$22 - $26 an hour

Qualifications

Phone communication
Administrative experience
High school diploma or GED
Data entry
Typing

Full Job Description

Job Description

ITG Communications is hiring for Contractor Services Coordinator in Remote

Purpose: The Contractor Services Coordinator is responsible for supporting the onboarding, compliance tracking, and administrative needs of subcontractor partners. This role ensures that contractor documentation, credentials, and system access are accurate and up to date, helping maintain readiness and compliance across the contractor network.

Responsibilities

Collect and track contractor documentation such as W-9s, insurance certificates, licenses, and safety certifications

Maintain contractor files in internal systems, ensuring timely updates and renewals

Assist in onboarding processes by sending forms, verifying submissions, and providing system access

Respond to contractor inquiries regarding compliance status, onboarding steps, or required documents

Communicate with internal departments to resolve documentation issues or escalate delays

Support periodic audits by gathering and organizing contractor records

Generate reports and status summaries for leadership

Help update contractor tracking logs, templates, and SOPs

Other administrative or support duties as assigned

Key Measures / Key Performance Indicators:

Completion rate of contractor onboarding within required timeframes
Accuracy and currency of contractor records
Timeliness in responding to contractor inquiries
Internal compliance with documentation standards
Support staff productivity and data integrity

Requirements

Education: High school diploma or equivalent required

Experience:

1–2 years in administrative, compliance, or vendor coordination role
Experience handling sensitive documents and tracking large volumes of data
Familiarity with contractor or subcontractor environments preferred

Exposure:

• Regular interaction with subcontractors and internal teams (Legal, Operations, Safety, Fleet) • Collaboration with Contractor Services Supervisor and other support staff

Use of vendor portals, compliance systems, and shared databases

Factors critical to success at ITG Communications for this position:

Timely, accurate handling of contractor documentation and compliance items
Ability to communicate clearly and professionally with both vendors and internal stakeholders
Consistent execution of procedures in a fast-paced support environment

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer
Ability to use hands and fingers for data entry, typing, and document handling
Occasional standing, walking, and bending to access files or office equipment
Visual acuity to read detailed reports and billing documents
Ability to lift up to 15 lbs occasionally (e.g., files, binders, office supplies)
Ability to communicate clearly in person, over the phone, and via email

Additional Comments

ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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