Top 91 Networking Caller Jobs

Customer Service Representative
Black Box —Lawrence, PA
- Overtime
- High school diploma or GED
- 1 year
- Communication skills
Quick Apply
Dispatcher
Velocity A Managed Services Company —Holland, OH
- Weekends as needed
- Microsoft Outlook
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Enterprise Account Executive AI & Telecommunications
Business Automation Technologies —Little Silver, NJ
- $60,000 - $200,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Crisis Clinician
The Mental Health Association of Columbia-Greene Counties, Inc. —Catskill, NY
- $62,000 a year
- Full-time
- RN License
- Licensed Clinical Social Worker
- Mid-level
- Profit sharing
- AD&D insurance
Quick Apply
Ophthalmic Front Desk Receptionist
Alabama Eye & Cataract Center, PC —Birmingham, AL
- $18 - $21 an hour
- Full-time
- Private practice
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
911 Dispatcher
Boone County Missouri —Columbia, MO
- $21.72 - $25.15 an hour
- Overtime
- Background check
- 18 years or older
- Customer service
- Paid training
- Health savings account
Quick Apply
Full -time ESSHI Outreach Caseworker
The Salvation Army - Empire State Division —Ithaca, NY
- $23 an hour
- Full-time
- Public speaking
- Mid-level
- Office
- Mileage reimbursement
- Paid holidays
Quick Apply
IT Support Specialist
Progress Rail —Albertville, AL
- Full-time
- Microsoft Excel
- Heavy lifting
- Office
- Health savings account
- Paid holidays
Software Engineer ? Data Streaming Platforms
Eccalon LLC —Detroit, MI
- Full-time
- Computer Science
- Mid-level
- AWS
5d
Sales Development Representative
Distro —Remote
- $20 - $21 an hour
- Full-time
- Remote
- Research
- Mid-level
- Business development experience
Quick Apply
12d
Technical Support Coordinator / Dispatch
Biamp Systems LLC —Beaverton, OR
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Computer networking
- Health savings account
- Paid holidays
Quick Apply
6d
Homeless Prevention & Diversion Specialist CM
HOUSING FORWARD —Maywood, IL
- $60,000 - $62,000 a year
- Bilingual
- Microsoft Word
- Mid-level
Quick Apply
5d
Remote Sales Advisor
Smart Start —Grapevine, TX
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Sr. Technology Operations & Reliability Manager (100% Remote)
ClearCaptions, LLC —Remote
- $170,000 - $180,000 a year
- Call employer
- Remote
- Computer Science
- DevOps
- 3 years
Quick Apply
Shelter-Crisis-Advocate-Plano 4pm-12am
Hopes Door —Garland, TX
- $15 - $16 an hour
- Weekends as needed
- Spanish
- Clean driving record
- Salesforce
Quick Apply
6d
Project Manager Installation
Securitas Technology Corporation —Elmsford, NY
- $90,000 - $110,000 a year
- Full-time
- Up to 50% travel
- Construction site
- Customer service
- Paid training
- Paid holidays
Quick Apply
13d
Help Desk Technician
Equitas Health, Inc. —Columbus, OH
- $49,000 - $58,800 a year
- Weekends as needed
- Hybrid work
- Research
- Office
- Windows
- Paid holidays
- Dental insurance
Quick Apply
8d
Crisis Specialist
A Better Way Services —Muncie, IN
- $22 - $24 an hour
- 8 hour shift
- Bilingual
- Background check
- Microsoft Excel
Quick Apply
Shelter-Crisis-Advocate-Garland 8am-4pm
Hopes Door —Garland, TX
- $15 - $16 an hour
- Weekends as needed
- Spanish
- Clean driving record
- Salesforce
Quick Apply
6d
Communications Dispatcher (Johns Hopkins Public Safety)
Johns Hopkins University —Baltimore, MD
- $16.20 - $28.80 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level

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Customer Service Representative

Black Box -
Lawrence, PA

Quick Apply

Job Details

Full-time

Qualifications

Customer returns handling
High school diploma or GED

Full Job Description

Position Summary:

This position is responsible for delivering high-quality, non-technical support and service while ensuring efficient execution of day-to-day operations. The role focuses on problem-solving, collaboration, and consistent communication to meet customer and organizational needs. Key objectives include responding to customer inquiries, relaying opportunities to Sales, maintaining accuracy, improving processes, and contributing to team performance through proactive engagement and accountability.

Job Responsibilities, Skills, Knowledge and Abilities:

Respond to customer inquiries via phone, email, chat, portals, EDI and other communication channels in a timely and professional manner.
Provide accurate information regarding products, services, orders, and policies to ensure a positive customer experience.
Resolve customer issues and complaints efficiently by identifying root causes and offering appropriate solutions.
Process orders, returns, exchanges, quotes and service requests with a high degree of accuracy.
Document all customer interactions and transactions in the appropriate systems.
Collaborate with internal teams (sales, quality, warehouse, technical support) to address customer needs and ensure resolution.
Follow established procedures, guidelines, and service standards to maintain consistency and compliance.
Proactively identify opportunities to forward to Sales for revenue generation.
Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction.
Maintain product knowledge and stay up to date on company offerings, systems, and tools.
Ability to work independently, to think analytically, and to communicate effectively.
Be capable of establishing priorities and balancing multiple tasks simultaneously.
Be well organized, detail-oriented with excellent verbal and written communication skills.
Proficient computer skills, including Microsoft office, SAP, and ServiceNow
Ability to work overtime, as necessary.
Additional duties as assigned.

Qualifications:

High school diploma or equivalent
1-3 years in customer service or similar role

Supervisory Responsibility:

This position has no supervisory responsibilities

About Black Box:

Black Box is a global leader in digital infrastructure solutions, delivering network and system integration, managed services, and technology products to Fortune 100 and top global enterprises. With a presence across the United States, Europe, India, Asia Pacific, the Middle East, and Latin America, Black Box serves businesses across financial services, technology, healthcare, retail, public services, and manufacturing.

Supported by a global team of around 3,600 professionals and strategic partnerships with leading technology providers, Black Box delivers end-to-end solutions in network integration, digital connectivity infrastructure, data center buildouts, modern workplace solutions, and cybersecurity. Its Technology Products portfolio enhances business operations with cutting-edge solutions in AV, IoT, KVM, Networking, Infrastructure, and Cables.

Black Box's recent achievements showcase phenomenal growth that aims to reach a $2 billion milestone in the next three years.

#LI-VB1

Receive and respond to customer inquiries via various channels, including phone, chat, and email.
Process orders through multiple platforms, ensuring accuracy and timely delivery.
Generate quotes and follow up with customers to ensure satisfaction.
Issue returns and credits, handling price and freight adjustments.
Upsell and cross-sell products, promoting relevant solutions to callers.
Assist with outbound call campaigns, contributing to lead generation.
Maintain and update database information as required.
Collaborate with team members to provide exceptional customer service.
Follow defined processes with attention to detail, ensuring a consistent approach.
Stay updated on industry products and solutions to provide accurate information.

High School diploma or equivalent, with 1-3 years of experience in Customer Service or a related field.
Strong customer service and communication skills, with a focus on building positive relationships.
Ability to type at a minimum of 35 words per minute, ensuring efficient order processing.
Familiarity with industry products and a willingness to learn and adapt.
Solid problem-solving skills, able to provide creative solutions to customer issues.
Excellent collaboration and teamwork abilities, working effectively with colleagues.
Attention to detail, ensuring accurate order management and customer data.
Proficiency in Microsoft Office and other relevant software.
Ability to work independently and manage multiple tasks simultaneously.
Positive attitude and a customer-centric approach to work.

Quick Apply

Refine Your Search

Networking Caller jobs

Customer Service Representative

Dispatcher

Enterprise Account Executive AI & Telecommunications

Crisis Clinician

Ophthalmic Front Desk Receptionist

911 Dispatcher

Full -time ESSHI Outreach Caseworker

IT Support Specialist

Software Engineer ? Data Streaming Platforms

Sales Development Representative

Technical Support Coordinator / Dispatch

Homeless Prevention & Diversion Specialist CM

Remote Sales Advisor

Sr. Technology Operations & Reliability Manager (100% Remote)

Shelter-Crisis-Advocate-Plano 4pm-12am

Project Manager Installation

Help Desk Technician

Crisis Specialist

Shelter-Crisis-Advocate-Garland 8am-4pm

Communications Dispatcher (Johns Hopkins Public Safety)

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