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SCCM OSD Imaging Engineer

HCL Technologies Limited - Business Services -
Boston, MA

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Job Details

Full-time
$49,000 - $88,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

On-site technical support
Field service
Customer service
Technical documentation
Technical support experience
Microsoft System Center
WDS
Technical writing experience
UEM
Windows support
Technical troubleshooting support
Desktop administration
PowerShell
Shell Scripting
Intune

Full Job Description

Job Summary:

As a Level 3 SCCM OSD Imaging Engineer, you will lead the design, implementation, and optimization of enterprise-wide Operating System Deployment (OSD) solutions using Microsoft Endpoint Configuration Manager (SCCM/MECM). You will be responsible for advanced troubleshooting, automation, and integration with modern endpoint management platforms such as Intune and Autopilot.

Key Responsibilities:

OSD & Imaging:

Design and maintain SCCM task sequences for Windows 10/11 deployments.
Manage PXE boot, WDS, MDT, and driver packages.
Create and maintain gold images using DISM and MDT.
Automate imaging workflows using PowerShell and other scripting tools.

Infrastructure Management:

Maintain SCCM infrastructure: site servers, distribution points, boundaries.
Monitor and optimize SCCM health and performance.
Implement and manage compliance baselines and application deployments.

Modern Endpoint Integration:

Support co-management scenarios with Intune and Autopilot.
Ensure seamless integration between SCCM and cloud-based endpoint solutions.

Security & Compliance:

Ensure all images and deployments meet security and compliance standards.
Collaborate with security teams to implement CIS benchmarks and patching policies.

Documentation & Collaboration:

Maintain detailed documentation of imaging processes and SCCM configurations.
Provide mentorship and technical guidance to Level 1 and Level 2 engineers.
Collaborate with desktop support, networking, and security teams.

Required Qualifications:

6+ years of experience with SCCM/MECM in enterprise environments.
Expert-level knowledge of OSD, PXE, MDT, WDS, DISM, and driver management.
Strong scripting skills in PowerShell, VBScript, and Batch.
Experience with Windows Autopilot and Intune.
Experience in Windows 11 Migration
Excellent troubleshooting and analytical skills.
Strong communication and documentation abilities.

Preferred Certifications:

Microsoft Certified: Modern Desktop Administrator Associate
Compulsory SCCM certifications
Desired ITIL v3

Soft Skills

Excellent communication and conversation skills (Verbal and Written)

Good documentation skills

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Job Type: Full-time

Pay: $49,000.00 - $88,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

field service support technician: 3 years (Required)

Work Location: On the road

Quick Apply

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