Top 12969 Nice Application Support Jobs

Customer Support Specialist I
Cantata Health Solutions, LLC —Remote
- $42,000 - $48,000 a year
- Weekends as needed
- Remote
- Computer Science
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
11d
Application Support Engineer
PrimeXM —Remote
- Email
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- Mid-level
- Windows
- 3 years
LiveOps Associate - Part Time, Remote Fixed Schedule
Copia —Remote
- $15 - $17 an hour
- Part-time
- Remote
- Continuous improvement
- 1 year
- Phone etiquette
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Customer Service Representative - Housecall Pro
Sunshine Admin —Remote
- From $13.41 an hour
- Full-time
- Remote
- Google Workspace
- Sales
- English
- Health insurance
- Work from home
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9d
Junior Developer
Naylor LLC —Remote
- Full-time
- Remote
- Communication skills
- Entry level
- Under 1 year
- Paid holidays
- Health insurance
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Community Support Manager
Raya App —Remote
- Weekends as needed
- Remote
- Mid-level
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Desktop Support
ATC —Milwaukee, WI
- Overtime
- Background check
- Management
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Part-Time, Technical Support for a Cloud-based Multichannel e-Commerce platform - Remote
LTVplus —Remote
- $45 an hour
- Part-time
- Remote
- Communication skills
- Entry level
Application Support Engineer
ACA Group —Illinois
- English
- Mid-level
- Office
- Paid holidays
- Health insurance
Computer Support
ATC —Milwaukee, WI
- Overtime
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Compliance Analyst
Array —Remote
- From $110,000 a year
- Full-time
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- Google Workspace
- Mid-level
- Analysis skills
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Customer Support (Data Reporting)
ATC —Madison, WI
- Contract
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- 1 year
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Customer Support Specialist
MLabs —New York, NY
- $100,000 - $150,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Java
- Health insurance
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QA Analyst - LOIS for Word
Filevine —Remote
- $105,000 - $150,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 2 years
- Disability insurance
- Health insurance
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Javascript Engineer
Focus School Software —Saint Petersburg, FL
- Remote
- Software troubleshooting
- Mid-level
- Analysis skills
- Paid holidays
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IT Support
ATC —Madison, WI
- No weekends
- Mid-level
- Windows
- Continuous improvement
Customer Support
ATC —Madison, WI
- Contract
- School experience
- 1 year
- Entry level
Application Support Engineer
OSTTRA —New York, NY
- $80,000 - $90,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Windows
- Health insurance
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Junior News Editor – Consulting
Sunwater Capital —North Bethesda, MD
- $18 - $20 an hour
- Contract
- Hybrid work
- Quality control
- Entry level
Quick Apply
Application Support Engineer
ODW Logistics Inc —Hamilton, OH
- Full-time
- Computer science
- Computer Science
- Mid-level
- Dental insurance
- 401(k) matching
Quick Apply

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Customer Support Specialist I

Cantata Health Solutions, LLC -
Remote

Quick Apply

Job Details

Full-time
$42,000 - $48,000 a year
11 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

High school diploma or GED
Technical Proficiency
Team building

Full Job Description

This is a remote position.

The Customer Support Specialist is the friendly, patient, and detail-oriented first point of contact for all incoming application support requests. In this role, you’ll provide prompt, courteous assistance to end-users, ensuring every interaction is handled with professionalism and care. You’ll follow established procedures to gather information, document issues, and resolve or escalate requests as needed—all while maintaining a steady, reliable approach.

Essential Duties and Responsibilities

The essential duties and responsibilities of this position include, but are not limited to the following:

Respond to and provide friendly, patient, and professional customer service for all incoming calls, emails, and online requests for basic application support or technical assistance in a timely and courteous manner.
Gather essential information needed by the Support Services Specialist to accurately triage and troubleshoot customer inquiries.
Document, assign, and track service requests accurately using support tools and systems.
Develop a working knowledge and growing proficiency in the application, leveraging its features to accurately diagnose and resolve customer issues.
Always maintain a high level of customer service and professionalism.
Participate in team meetings and training sessions as required.
Other duties as assigned by supervisor.

Advanced Duties and Responsibilities

Provide step-by-step guidance using provided documentation or scripts to help end-users resolve common issues.
Follow established procedures and scripts to troubleshoot application and/or technical issues for hardware, software, or network issues.

Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities)

High school diploma or equivalent.
3 years’ work experience in a customer service-oriented role.
Strong troubleshooting skills.
Has the demonstrated ability to follow and participate in technical discussions; technically savvy.
Strong interpersonal and team building skills.
Effective organization and time management skills.
Ability to work independently and within a team environment.

Preferred Qualifications

Associate’s degree in computer science, computer programming, computer information systems, or database administration, or closely related field.
Certifications in the IT field is highly preferred.
5 years professional work experience in application or technical support.
Professional work experience in healthcare industry, medical billing, or accounting highly preferred.
Excellent understanding of the fundamentals of network, server, and desktop administration, installations, upgrades, techniques, tools, and equipment.

Benefits

Fully Remote Workforce

As a virtual-first organization, we can attract the best talent no matter where we all live. This allows for added flexibility and a schedule that works for you.

Essential Benefits

We offer medical, dental, and vision insurance; 40l(k) with match; legal benefits; short-term and long-term disability coverage; life insurance; and paid time off.

Employee Recognition

Team members can reward each other with points to celebrate everyday wins and going above and beyond. It’s our way of saying “nice job” in a way that really sticks.

Financial Incentives

Employees can benefit financially through the company’s success, referring top talent, and performance-based bonuses.

Salary: $42,000 - $48,000

Schedule: Monday - Friday, 40 hours per week, occasional weekend hours

We are not able to offer visa sponsorships at this time.

Quick Apply

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