Top 108694 None Jobs | SimplyHired

Customer Engineer
David Joseph & Company —San Francisco, CA
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9d
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12d

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Customer Engineer

David Joseph & Company
San Francisco, CA

Quick Apply

Job Details

Full-time
$130,000 - $170,000 a year
9 days ago

Qualifications

Optimizing workflow processes
Customer communication
Software engineering
Automation software
Software development experience
Technical Proficiency

Full Job Description

San Francisco, CA · On-site · Full-time
Compensation: $130,000–$170,000 + competitive equity

About the Company

We're an early-stage, venture-backed startup building the real-time data infrastructure that lets AI agents access live information from across the web. Our APIs and datasets power use cases from pipeline building and prioritization to sales/marketing automation and deal sourcing. With 150+ enterprise customers, $10M+ ARR, profitability, and 10x growth in 2025, we're scaling fast while staying disciplined.
Founded 2023 · 11–50 people · Industry: AI Tools

The Role

We're hiring a Customer Engineer to own customer success while actively building the automation that reduces manual customer touchpoints over time. This is a hybrid technical and relationship-driven role: you'll hop on calls when needed, but you'll be equally focused on building automated responses and workflows that scale support without scaling headcount. Prior customer success experience is not required — this is as much a builder's seat as a support seat.

What you'll be doing

Own day-to-day customer success and support, including scheduling and running calls when necessary
Build automations that reduce manual response volume over time
Continuously improve how customer interactions are handled, balancing personal touch with scalable systems
Identify patterns in customer needs and translate them into automated or systematized solutions
Represent the voice of the customer back into the product and engineering teams

Tech stack: API integration and automation/workflow tooling.

Requirements

0-3 years, early-career welcome
Genuine technical aptitude required
Builder mindset: automation over manual process
Personable, improvement-oriented
SF 5 days in-person
No prior CS experience required

Green Flags

Software engineering background with genuine interest in moving into a more customer-facing role
Demonstrated technical aptitude through side projects, coursework, or prior automation work
Personable communicator who genuinely enjoys improving how customers experience the product
High curiosity and hunger, even without direct customer success experience
Comfortable building systems and processes rather than just executing manual tasks

Red Flags

Pure support or ticket-handling background with no technical building interest
Lacks genuine technical aptitude or curiosity about automation
Passive approach to customer interactions rather than a builder's mindset
Cannot work SF in-person 5 days a week

Why Join

Build category-defining data infrastructure for the AI-agent era
Rare traction for the stage: 150+ enterprise customers, $10M+ ARR, profitable, 10x growth in 2025
A builder's seat with high autonomy and direct product influence early in your career
Early-career friendly with a high ceiling — technical aptitude and hunger matter more than a CS resume

Details

Location: San Francisco, CA
Work policy: On-site, 5 days a week
Compensation: $130,000–$170,000 + equity
Visa sponsorship: None available
Employment type: Full-time

Quick Apply

Refine Your Search

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CDL-A Truck Driver – Dedicated Division - 1 Year Experience Required

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Concierge Sales Agent - Princeville, Kauai

Freight Broker

Delivery Driver - CDL Class A

Specialist - Maintenance Tech

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