Top 3231 Occasional Contributor Jobs

Retention Advocate III
Fetch Pet Insurance —Remote
- $30 an hour
- Full-time
- Remote
- Google Workspace
- Continuous improvement
- Mentoring
- Tuition reimbursement
- Paid time off
Seasonal Credentials Evaluator
The Ohio State University —Remote
- $17.50 - $20.04 an hour
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
Strategic Research Consultant
Hyperlinq Technology —Remote
- Part-time
- Remote
- Writing skills
- Mid-level
- 3 years
Quick Apply
Women's Ministry Specialist | Remote
Lifeway Christian Resources —Remote
- Full-time
- 5 years
- Writing skills
- Public speaking
- Paid holidays
- Health insurance
9d
Enrollment Counselor - Global Online Enrollment
Colorado Christian University —Remote
- From $22.28 an hour
- Weekends as needed
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Paid time off
Molecular Biology Research Technician
University of Colorado —Denver, CO
- $40,124 - $83,000 a year
- Weekends as needed
- Background check
- University
- Bachelor's degree
Operations Coordinator, Patagonia Provisions
Patagonia —Sausalito, CA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
Customer Service Representative I
Word & Brown Companies —Orange, CA
- $20.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Service Delivery Manager
SHI International Corporation —Remote
- $70,000 a year
- Full-time
- Mid-level
- Project management
- Bachelor's degree
- Health insurance
- Dental insurance
Nonprofit Social Venture Consultant
20 Degrees —Remote
- $95,000 - $115,000 a year
- Part-time
- Spanish
- Analysis skills
- Presentation skills
Quick Apply
Staff Software Engineer
One Call —Remote
- $120,442 - $192,707 a year
- Full-time
- Computer science
- 7 years
- Computer Science
- Disability insurance
- Health insurance
Software Engineer, I - Java
Office Practicum —Remote
- $90,000 - $100,000 a year
- Full-time
- Remote
- 18 years or older
- Computer Science
- Physical & Rehabilitation Medicine
Risk Control Consultant, Virtual Center
CNA Insurance —Remote
- $72,000 - $141,000 a year
- Full-time
- 5 years
- Analysis skills
- Travel
Payroll Coordinator
Parametrix —Seattle, WA
- $70,000 - $90,000 a year
- Hybrid work
- Microsoft Word
- Finance
- Continuous improvement
- Profit sharing
- Paid holidays
Quick Apply
IT Systems Integration Developer
Camping World —Lincolnshire, IL
- $91,800 - $140,700 a year
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Health insurance
Quick Apply
Commercialization Developer
Patagonia —Ventura, CA
- $99,300 - $113,800 a year
- Full-time
- Hybrid work
- Microsoft Excel
- 3 years
- Travel
- Health insurance
- Dental insurance
Customer Success Manager
Athennian —Remote
- Full-time
- Remote
- Mid-level
- 3 years
- Continuous improvement
- Health savings account
- Disability insurance
Quick Apply
14d
Research Scientist - In Vitro Pharmacology
Biolegacy Research —San Diego, CA
- $100,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Supervising experience
- Health insurance
- 401(k)
Quick Apply
12d
LIMS IT Super User
SGS —Remote
- $90,000 - $120,000 a year
- Full-time
- Remote
- Computer science
- 7 years
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
14d
Clinical Research Financial Analyst
Irvine Clinical Research —Irvine, CA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Neurology
- US work authorization
- Dental insurance
- Paid time off
Quick Apply

I want to receive the latest job alert for Occasional Contributor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Occasional Contributor jobs near

Service Delivery Manager jobs in Remote

Customer Service Representative jobs in Orange, CA

Operations Coordinator jobs in Sausalito, CA

Staff Software Engineer jobs in Remote

Biological Technician jobs in Denver, CO

Research Scientist jobs in San Diego, CA

Enrollment Specialist jobs in Remote

Payroll Coordinator jobs in Seattle, WA

Research Consultant jobs in Remote

Customer Success Manager jobs in Remote

Risk Consultant jobs in Remote

Service Delivery Manager jobs in Conshohocken, PA

Customer Service jobs in El Paso, TX

Service Delivery Manager jobs in Tampa, FL

Baggage Delivery jobs in Denver International Airport, CO

Service Delivery Manager jobs in Pennsylvania

Service Delivery Manager jobs in Miami, FL

Labor Delivery jobs in Cincinnati, OH

Customer Service Representative jobs in Castle Rock, CO

Customer Service Representative jobs in Tulsa, OK

Retention Advocate III

Fetch Pet Insurance -
Remote

Apply Now

Job Details

Full-time
$30 an hour

Benefits

Tuition reimbursement
Paid time off
401(k) matching
Pet insurance

Qualifications

Objection handling (sales technique)
Sales negotiation
Google Workspace
Customer communication
Performance dashboards
Customer behavior analysis
Customer retention strategy
Property & Casualty License
Team training
Sales coaching
Mentoring
Sales management systems proficiency
Sales strategy
CRM system proficiency
Insurance sales

Full Job Description

Property & Casualty License Preferred

Fetch Pet Insurance, a tech-enabled pet wellness company, has consistently been an innovative leader in the pet insurance industry, offering the most extensive and all-inclusive pet insurance and health advice.

Put simply, Fetch makes vet bills affordable. We offer a comprehensive product that does not have any restrictions based on breed, age, or size. We are believers in helping pets get through their bad days but also focus on extending the good days. How do we do that? – through a wide portfolio of products + offerings, which include Fetch Health Forecast, our pet health and lifestyle blog, The Dig, and our partnerships with Project Street Vet and animal no-kill shelters across North America.

At Fetch, you are a part of that innovation. We value transparency among our coworkers and always have an open line of communication. Ask anyone who works here, it is an all-hands-on-deck, cross-functional, collaborative effort, where you will be able to interact with brilliant, creative, like-minded individuals who have an equally immense passion for pets.

JOB OVERVIEW

We’re looking for a Retention Advocate to join our Fetch Pet Insurance team! In this role, you’ll help our pet parents keep the coverage that protects their furry family members. You’ll handle a mix of calls and emails—listening to customers, understanding their needs, and finding creative ways to keep them with Fetch.

You’ll use your sales and problem-solving skills to turn tough conversations into positive experiences, highlight the value of our plans, and make sure every customer feels heard and supported. If you’re great at connecting with people, can stay calm under pressure, and enjoy working in a fast-paced, team-focused environment, this role is for you.

We’re looking for someone with call center experience (retention or sales is a big plus!), strong communication skills, and a knack for multitasking. A General Lines Property & Casualty (P&C) license is required—but don’t worry, we’ll assist you if you need to get licensed in new states.

RESPONSIBILITIES

Manage a high volume of complex customer retention interactions with exceptional autonomy and precision, handling the most challenging save opportunities and escalated cases
Serve as a subject matter expert (SME) in retention strategies, advanced negotiation, and value-based selling across the organization
Demonstrate mastery in diagnosing customer motivations, competitive dynamics, and behavioral triggers to drive renewal decisions
Lead by example through consistent top-tier performance and adherence to Fetch’s mission of extending and deepening customer relationships
Partner with Retention leadership to pilot new strategies, messaging frameworks, and process enhancements that improve overall save rates
Support training, coaching, and calibration sessions by sharing insights, call recordings, and best practices with peers and new hires
Collaborate with internal stakeholders across Operations, Product, and Marketing to represent the customer voice and influence retention initiatives
Identify emerging customer trends and competitive threats through data and frontline feedback, providing actionable recommendations to leadership
Handle escalations that require complex problem-solving, policy knowledge, and high-level communication to achieve positive outcomes for both the customer and the company
Maintain exceptional accuracy and completeness in documentation, ensuring all retention-related data is usable for performance and quality insights
Contribute to ongoing process improvement initiatives, recommending and testing solutions that enhance both efficiency and customer satisfaction
Must be able to work a minimum of the 40-hour work week with varied shifts and occasional weekend time

REQUIREMENTS

A minimum of five (5) years in a call center environment with at least three (3) years in a dedicated retention, renewal, or sales leadership-support role.
Proven track record of consistently exceeding retention or save goals in a high-volume environment
Expert-level communication and negotiation skills with the ability to navigate emotionally charged conversations and complex objections
Advanced understanding of customer lifecycle, competitive positioning, and value articulation in subscription-based or insurance products
Demonstrated ability to analyze data and trends to inform retention strategy and decision-making
Comfortable acting as a peer mentor, trainer, and strategic contributor without formal leadership authority
High degree of professionalism, empathy, and composure under pressure
Strong business acumen with the ability to align individual actions to organizational performance metrics
Proficient in CRM systems, analytics dashboards, G-Suite, and call management tools
Must hold or be willing to obtain and maintain a General Lines Property & Casualty (P&C) license across multiple states; company will sponsor licensing where applicable

As a company, we understand the importance of work-life balance and prioritize the mental health + well-being of our employees, ensuring you can thrive both professionally and personally.

COMPENSATION

This is a full-time position, employees receive competitive compensation.

Hourly base: $30.00 + Incentive

On Target Earnings (OTE): $62,000.00-120,000.00+

Not just pets, we want our employees to live their best lives, too — here at Fetch, you will have:

401k matching
PTO - 20 days accrued annually, 9 holidays, 1 floating holiday
One additional day of PTO is added each year on your anniversary with the company; a maximum of 30 days
Volunteering - eligible to earn up to 8 floating holiday hours per calendar year
Educational Assistance Programs
Department incentive perks
Fetch Pet Insurance discount - 50% off, up to $2000 savings/year

WORK-FROM-HOME SET-UP

Subscription to a reliable high-speed internet connection (minimum of 100 Mbps download and 30 Mbps upload speed)
A quiet, dedicated place to work in your home that is not easily disrupted by background noises or regular distractions
Office space must be large enough to accommodate two 19” monitors, a laptop, mouse, keyboard, and headset.
Ability to set up and connect (with instructions and remote IT team assistance) equipment that is shipped to your home

If you are passionate about furry friends and eager to educate pet owners on the value of protecting their beloved companions, this job is perfect! Join us at Fetch, where we help pets live their best lives and empower our employees to live theirs.

—ABOUT FETCH—

Fetch is a high-growth, Warburg-Pincus portfolio company. We are a passionate group of 350+ employees and partners across the U.S. and Canada dedicated to helping pets live their best lives. We have two offices (New York City, NY, and Winnipeg, Canada) and we currently provide security to over 500,000 pet parents.

We don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. We are proud to be an equal-opportunity employer. We recruit, hire, pay, grow, and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

Apply Now

Refine Your Search

Occasional Contributor jobs

Retention Advocate III

Seasonal Credentials Evaluator

Strategic Research Consultant

Women's Ministry Specialist | Remote

Enrollment Counselor - Global Online Enrollment

Molecular Biology Research Technician

Operations Coordinator, Patagonia Provisions

Customer Service Representative I

Service Delivery Manager

Nonprofit Social Venture Consultant

Staff Software Engineer

Software Engineer, I - Java

Risk Control Consultant, Virtual Center

Payroll Coordinator

IT Systems Integration Developer

Commercialization Developer

Customer Success Manager

Research Scientist - In Vitro Pharmacology

LIMS IT Super User

Clinical Research Financial Analyst

I want to receive the latest job alert for Occasional Contributor

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected