Important: Please Read Before Applying
This is not a mindless, robotic data-entry role, and it is definitely not a basic cashier job.
We are looking for an adaptive, sharp, and highly driven Office Administrator & Inside Sales Coordinator who brings both brains and hustle to the table. This role sits right at the intersection of office logistics, account bookkeeping, and proactive sales growth. You need to be someone who loves solving puzzles, keeps a cool head when multiple tasks are flying around, and possesses the professional confidence to negotiate with clients, call inbound leads, and handle company financials.
While this is an administrative desk role, we operate as a tight-knit, fast-moving small business. You must be someone who isn't afraid to get your hands dirty. If a heavy shipment arrives or the afternoon fulfillment team needs an extra set of hands to get orders out the door, you are the type of person who seamlessly jumps in to help without waiting to be asked.
Please only apply if you are a proactive communicator, a natural problem solver, and someone who takes genuine ownership of their workspace and targets.
About ProUniforms
ProUniforms is a security uniform retailer, e-commerce store, and wholesale supplier located in Corona, California. We provide uniforms, custom patches, badges, nameplates, duty gear, and related products to security guard companies, patrol companies, contractors, and individual security officers.
We are hiring an agile Office Administration & Inside Sales Coordinator to manage the critical first half of our store day. You will open the store, anchor the front desk, run our administrative and check processing systems, and actively hunt down sales opportunities by managing incoming leads and quotes.
Position Summary & Master Execution
The right person isn't a robot following a script—you are the brain and the engine of the morning operations. You must be able to:
- Drive Revenue Proactively: Actively dial inbound leads, build rapport, map out custom quotes, and close deals without hesitation.
- Manage Office Logistics: Run a tight ship regarding mail, office supplies, and internal communication systems.
- Handle Basic Financials Securely: Demonstrate absolute integrity while printing vendor checks, processing incoming payments, and tracking invoices.
- Thrive in the Gray Area: If an order, invoice, or sales lead is stalled, you hunt down the solution rather than letting it sit.
- Execute the Handoff: Prepare a pristine, highly organized task checklist for the afternoon runner before you step out.
Main ResponsibilitiesInside Sales & Quote Management
- Lead Follow-Up: Actively call incoming inquiries and leads from our website, emails, and CRM system. Introduce our custom uniform, patch, and gear packages.
- Quoting & Custom Estimates: Build and send accurate, professional price quotes for custom patch, badge, embroidery, and wholesale uniform orders.
- Negotiation & Account Management: Source pricing and negotiate basic terms with clients to secure bulk wholesale orders and close pending deals.
- Pipeline Tracking: Keep our CRM updated with meticulous notes so no sales opportunity falls through the cracks.
Financial Assistance & Check Handling
- Check Processing & Verification: Securely accept, log, and batch incoming customer and corporate checks for account reconciliation.
- Check Printing & Accounts Payable: Assist management with routine accounts payable tasks, including verification of vendor invoices and utilizing software to accurately print outgoing business checks.
- Invoice Tracking: Review pending statements, flag past-due customer balances, and execute courteous collections/follow-up calls to ensure timely payment.
Office Administration & Mail Management
- Mail Operations: Sort and process all incoming daily mail and courier packages. Securely route sensitive business documents, invoices, and notices to management.
- Shipping Preparation: Generate accurate postage, packing slips, and documentation for outgoing administrative mail or critical corporate correspondence.
- Office Maintenance: Monitor, inventory, and order essential front-office and computer stationery supplies to prevent workflow shortages.
Front-of-House & Client Relations
- Open the storefront, set a welcoming tone, and assist walk-in clients professionally.
- Answer phone calls, identify exact customer needs, and take clear, actionable notes.
- Guide clients through uniform selections, custom patch options, badges, and duty gear.
Team Hustle & The Daily Handoff
- Cross-Functional Support: When front-counter traffic is low, assist with inspecting incoming product quality, organizing store shelves, or prepping inventory.
- Before leaving at 2:00 PM, compile a clean, bulletproof handoff list for the afternoon fulfillment runner (highlighting expected customer pickups, completed deposits, and urgent pending tasks).
Required Qualifications
- Able to work in-person Monday–Friday, 9:00 AM–2:00 PM in Corona, CA.
- Reliable transportation and an exceptional track record for punctuality.
- Fearless Phone Presence: Highly comfortable making cold/warm outbound calls to leads, negotiating with buyers, and following up on quotes.
- Computer fluent (comfortable navigating Google Workspace, Google Sheets, QuickBooks, or basic accounting/CRM/ERP platforms).
- High Trustworthiness: Proven comfort and high integrity regarding handling cash, checks, and sensitive financial documentation.
- An adaptive, collaborative attitude; a true team player who values collective success over "that's not my job."
Preferred (But Not Required) Backgrounds
We value brains, drive, and adaptability over specific industries, but you will thrive if you have experience in:
- Inside sales, account management, telemarketing, or hospitality/retail sales.
- Office administration, bookkeeping support, or executive assistance.
- Familiarity with billing, POS, or CRM tools (e.g., QuickBooks, Shopify, GoHighLevel, InFlow).
Who This Role Is Perfect For:
- You are a natural talker who can build instant rapport over the phone, handle a negotiation with confidence, and loves winning a sale.
- You love organization and get a sense of satisfaction from turning a chaotic stack of mail or a messy spreadsheet into a clean, running system.
- You want a stable, responsible part-time role where your brain is actively engaged and your high attention to detail is noticed daily.
- You like a dynamic workday where you can balance focused financial/computer tasks with active, hands-on teamwork.
Who Should NOT Apply:
- You strictly want to sit behind a screen and avoid human interaction, phone calls, or sales conversations.
- You find printing financial documents, tracking numbers, or check handling stressful.
- You get easily discouraged by sales rejection or find outbound lead calling intimidating.
- You lose track of details easily or struggle to communicate clearly in writing.
Compensation & Growth
- $19.00 – $21.00 per hour depending on experience.
- Higher starting pay within the range is awarded to candidates demonstrating exceptional software comfort, strong inside sales/negotiation capability, financial/administrative assistance background, and prior independent coordination experience.
- Includes a standard 30-Day Evaluation Period focusing on punctuality, sales pipeline activity, spreadsheet and document accuracy, and team cultural fit.
How to Apply
Please submit your resume and provide brief, direct answers to the following questions:
- Can you reliably work Monday–Friday, 9:00 AM–2:00 PM in Corona, CA?
- What is your earliest available start date and your target hourly pay?
- Describe your experience with sales, calling leads, sending quotes, or negotiating with customers.
- Tell us about your experience handling sensitive tasks like sorting corporate mail, managing invoices, or printing/handling checks.
- This role requires a mix of computer management and a willingness to step out from behind the desk to physically help the team when needed. Does that environment appeal to you? Why?
Pay: $19.00 - $21.00 per hour
Application Question(s):
- What hourly pay are you looking for?
- Have you used any POS, order management, inventory, WMS, e-commerce, or CRM system? If yes, which ones?
- Are you comfortable writing detailed customer/order notes?
- Tell us about a time you had to stay organized while managing multiple tasks.
- Why do you think you would be a good fit for this role?
- Can you reliably work Monday–Friday, 9:00 AM–2:00 PM in Corona, CA?
- What is your earliest available start date and your target hourly pay?
- Describe your experience with sales, calling leads, sending quotes, or negotiating with customers.
- Tell us about your experience handling sensitive tasks like sorting corporate mail, managing invoices, or printing/handling checks.
- This role requires a mix of computer management and a willingness to step out from behind the desk to physically help the team when needed. Does that environment appeal to you? Why?
Work Location: In person
