Top 294 Ombudsman Jobs

ASSOCIATE OMBUDS, Ombudsman Office
Boston University —Boston, MA
- Part-time
- Mid-level
- 3 years
- Conflict management
University Ombuds
Northeastern Illinois University —Chicago, IL
- $115,000 - $125,000 a year
- Full-time
- Background check
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Ombuds I
Harvard University —Cambridge, MA
- Full-time
- Hybrid work
- 5 years
- Office
- University
- Commuter assistance
- Health insurance
Analyst (Investigator)
State of Hawaii —Oahu Island, HI
- $7,296.66 - $11,319.60 a month
- Monday to Friday
- Writing skills
- Mid-level
- Office
- Mileage reimbursement
- Commuter assistance
Regional Long Term Care Ombudsman
Piedmont Triad Regional Council —Kernersville, NC
- Full-time
- Mid-level
- Communication skills
Health Education and Aging Resource Team Registered Nurse Team Lead
Therapeutic Alternatives —North Carolina
- $50,000 - $55,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
Health Education and Aging Resource Team Registered Nurse Team Lead
Therapeutic Alternatives —North Carolina
- $49,000 - $54,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
Health Education and Aging Resource Team Masters Level or Licensed Clinician Team Lead
Therapeutic Alternatives —North Carolina
- $43,500 - $47,000 a year
- Full-time
- Skilled nursing facility
- Nursing home
- Master's degree
Ombudsman-ADA Grievance LPN
Naphcare, Inc. —Elmore, AL
- Part-time
- CPR Certification
- Nursing
- BLS Certification
- Paid holidays
- Health insurance
Health Education and Aging Resource Team Masters Level or Licensed Clinician
Therapeutic Alternatives —North Carolina
- $45,500 - $49,000 a year
- Full-time
- Skilled nursing facility
- Nursing home
- Master's degree
Social Services Manager
The Orchards —Chester, WV
- Full-time
- Skilled nursing facility
- 5 years
- Word processing
Quick Apply
Regional Ombudsman - Southern/Central Maine Region
Maine Long-Term Care Ombudsman Program —Augusta, ME
- $24 - $27 an hour
- Full-time
- Hybrid work
- Bilingual
- Background check
- Nursing home
- Health insurance
- Dental insurance
Quick Apply
3d
Health Education and Aging Resource Team Qualified Professional
Therapeutic Alternatives —North Carolina
- $39,500 - $42,000 a year
- Full-time
- Skilled nursing facility
- Nursing home
- Mid-level
Social Worker
Kendal at Ithaca —Ithaca, NY
- $28.95 - $33.00 an hour
- Full-time
- Background check
- Skilled nursing facility
- Microsoft Outlook
- 403(b) matching
- Paid holidays
Quick Apply
6d
Social Services Director
Stillwater Post-Acute —El Cajon, CA
- $88,000 - $94,000 a year
- Full-time
- Skilled nursing facility
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Regional Ombudsman Coordinator
Aging Best —Rolla, MO
- $18 - $22 an hour
- Part-time
- Nursing
- Experience working with individuals with disabilities
- Public speaking
- Paid time off
- Flexible schedule
Quick Apply
7d
Lead Residential Caregiver
Highland Behavioral Health —Monterey, CA
- From $23 an hour
- Full-time
- 18 years or older
- OSHA
- Word processing
- Health insurance
- Dental insurance
Quick Apply
Advocate & Admissions Manager
Hiawatha Homes —Rochester, MN
- $54,080 - $60,600 a year
- Full-time
- Background check
- HIPAA
- English
- Paid training
- Disability insurance
Quick Apply
4d
Director of Social Services
Care One —Newton, MA
- $85,000 - $110,000 a year
- Full-time
- Skilled nursing facility
- Customer service
- Master's degree
Quick Apply
Director of Social Services
Care One —Lowell, MA
- $85,000 - $110,000 a year
- Full-time
- Skilled nursing facility
- Customer service
- Master's degree
Quick Apply

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ASSOCIATE OMBUDS, Ombudsman Office

Boston University -
Boston, MA

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Job Details

Part-time | Full-time

Qualifications

Confidential information handling
Conflict management
Facilitation in mediation

Full Job Description

Boston University invites applications for the position of Associate Ombuds. The successful candidate for this position will report to the University Ombuds. The Office is also staffed by the Senior Associate Ombuds and a part-time administrative assistant.

Position Description
Serve the BU community as an independent, informal, impartial, and confidential resource for conflict management and conflict coaching.
Carry out the role as a third party neutral while remaining an advocate for fair process and the fair
administration of process.

Specific duties include:

Assist Individuals and groups in
- clarifying issues and generate options for managing problems and conflicts
- accessing university policies and resources
- developing skills in collaborative conflict management, effective communication, and managing difficult conversations.
Provide informal mediation, dialogue facilitation, and shuttle diplomacy
Stay informed of and provide referrals to other BU resources as needed
Review patterns of concerns and identify those problems that appear to be systemic or the source of recurring or emerging grievances, or that pose risk to the university.
Serve as a resource for the review, formulation, or modification of policies and practices
Respond to individuals in a timely way and treat all individuals with dignity and respect
Work collaboratively and effectively with ombuds office staff and help foster a respectful and productive workplace climate
Demonstrate commitment and sensitivity to matters of fairness, diversity, equity and belonging
Ensure the integrity of the Office of the Ombuds and adhere to ombuds principles of practice including confidentiality, independence, neutrality, and informality
Participate in ombuds office marketing and communication efforts

Required Skills

Required:

Advanced degree
Excellent listening & creative problem-solving skills
Minimum of three years successful experience in conflict management, mediation, collaborative problem solving, negotiation, ombuds or related work
Ability to
- Maintain discretion and confidentiality
- Demonstrate integrity
- Exercise exceptional professional judgment while working with highly sensitive, complex,
and nuanced issues
- Assess complex systemic issues and organizational cultures & dynamics
- Work both independently and as part of a larger organization
- Work successfully with individuals at all organizational levels and with diverse populations

In accordance with Boston University’s flexible work guidelines, full-time hybrid or remote work options may be considered for candidates with extensive ombuds experience. Factors that would be considered, but not exhaustive, would include location of remote work and experience level.

Desired, not required:

Successful experience in ombuds role
Basic mediation training or equivalent
Excellent facilitation skills
Experience working in
- higher education or a medical education environment
- organizational development

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Apply Now

Refine Your Search

Ombudsman jobs

ASSOCIATE OMBUDS, Ombudsman Office

University Ombuds

Ombuds I

Analyst (Investigator)

Regional Long Term Care Ombudsman

Health Education and Aging Resource Team Registered Nurse Team Lead

Health Education and Aging Resource Team Registered Nurse Team Lead

Health Education and Aging Resource Team Masters Level or Licensed Clinician Team Lead

Ombudsman-ADA Grievance LPN

Health Education and Aging Resource Team Masters Level or Licensed Clinician

Social Services Manager

Regional Ombudsman - Southern/Central Maine Region

Health Education and Aging Resource Team Qualified Professional

Social Worker

Social Services Director

Regional Ombudsman Coordinator

Lead Residential Caregiver

Advocate & Admissions Manager

Director of Social Services

Director of Social Services

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