Top 29453 Onsite Support Engineer Jobs

Onsite Support Engineer I
PATH FORWARD IT LLC —Indianapolis, IN
- On call
- In-person
- Ability to lift 25 pounds
- Entry level
- Paid holidays
- Disability insurance
8d
Onsite Support Engineer
Echelle Resources —Raymond, OH
- $30 - $40 an hour
- Contract
- Computer literacy
- US work authorization
- In-person
Quick Apply
IT Support Engineer
Eubanks Cloud Services —Fort Mill, SC
- $27 - $40 an hour
- Weekends as needed
- Hybrid work
- Background check
- Google Workspace
- Computer science
- Flexible schedule
Quick Apply
12d
SIM Operations Engineer
Modern Technology Solutions, Inc —Edwards AFB, CA
- 5 years
- Engineering
- Windows
- Disability insurance
- Health insurance
System Engineer I (Kearney/Holdrege Area, NE Candidates only)Net
Turner Technology —Holdrege, NE
- From $65,000 a year
- 8 hour shift
- Background check
- Azure
- Customer service
- Health savings account
- Health insurance
Quick Apply
Senior System Admin - Knoxville, TN Office Onsite
Edfinancial Holdings LLC —Knoxville, TN
- Office
- SharePoint
- In-person
Quick Apply
14d
Senior Energy Engineer
Netgains Engineering P.C. —Lake Success, NY
- $65,000 - $90,000 a year
- Full-time
- Background check
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Senior Geotechnical Engineer
Geo-Technology Associates Inc. —Nashville, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid holidays
- Disability insurance
Quick Apply
AutoCAD Designer/Engineer
Nashville Tent & Awning Co. —Nashville, TN
- $45,000 - $60,000 a year
- Full-time
- AutoCAD
- Mid-level
- 3 years
Quick Apply
14d
Service Plumbing Project Manager
SILICON VALLEY MECHANICAL —San Jose, CA
- $100,000 - $140,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Schematics
- Health savings account
- Paid holidays
Quick Apply
Inside Sales - Sales Engineer & Quotations Specialist
The Delfield Company —Mount Pleasant, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Controls Engineer, Switchboard
Giga Energy —Long Beach, CA
- $100,000 - $140,000 a year
- Full-time
- Mid-level
- Office
- Mentoring
- Commuter assistance
- Health savings account
Quick Apply
14d
Backend Software Engineers - King of Prussia, PA
In-Depth Engineering Corporation —King of Prussia, PA
- $75,000 - $150,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
13d
Senior Electronics Engineer, Hardware & PCB
Micro Control Company —Arden Hills, MN
- $111,123 - $123,470 a year
- Full-time
- Master's degree
- Ability to lift 50 pounds
- Travel
- Profit sharing
- Health savings account
Quick Apply
Systems Integration Engineers - Colorado Springs
In-Depth Engineering Corporation —Colorado Springs, CO
- $75,000 - $150,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
13d
Technical Sales Support Engineer
Applied Information Inc. —Alpharetta, GA
- $85,000 - $95,000 a year
- Full-time
- Computer Science
- Engineering
- System design
- Disability insurance
- Health insurance
Quick Apply
Project Engineer
CCI Industrial Constructors —Brighton, MI
- Full-time
- PMP
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Model-Based Systems Engineer
Modern Technology Solutions, Inc —Lexington Park, MD
- System design
- Bachelor's degree
- Senior level
- Disability insurance
- Health insurance
CAD Draftsperson
derck & edson —Lititz, PA
- $26 - $35 an hour
- Full-time
- Civil engineering
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
13d
Electrical Engineer
Denken Solutions, Inc. —Foster City, MI
- $96 an hour
- 5 years
- Office
- Travel
Quick Apply

I want to receive the latest job alert for Onsite Support Engineer

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Onsite Support Engineer jobs near

Onsite Support Engineer I

PATH FORWARD IT LLC -
Indianapolis, IN

Apply Now

Job Details

8 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

On-site technical support
Technical support via phone
IT user and group management
GPO
Client rapport building
Incident management software
In-person customer service
Equipment troubleshooting
Operating system updates
Incident Escalation
Hyper-V
DHCP
Patch management
Incident management operations support
Customer engagement
Remote access software
Customer support ticket management
Vendor communication
DNS
Server virtualization
Networking equipment (troubleshooting support)
Escalation handling
Entry level
Ticketing system technical support
Service level agreement (SLA) management

Full Job Description

Onsite Support Engineer I

Company: Path Forward IT
Location: Indianapolis, IN

About the Role

Path Forward IT is seeking an Onsite Support Engineer I to provide technical support directly at client locations and by phone as assigned. This role follows documented procedures, monitors ticket queues, and ensures service level agreements (SLAs) are met.

Key Responsibilities

Document all activities, projects, and tickets daily in the ticketing system.
Handoff and document in-progress tickets before the end of each shift.
Monitor the ticket gateway and designated queues.
Escalate issues as documented in IT Glue.
Create or update IT Glue articles with new customer findings.
Communicate with vendors to resolve outage issues.
Build client rapport during onsite assignments (in-person troubleshooting, walkthroughs, client interaction).
Work 100% onsite at client-assigned locations, commuting and walking between buildings as required.

Expectations

Maintain established ticket SLAs as defined by manager.
Maintain customer satisfaction (CSAT) scores as defined by manager.
Submit weekly timesheets by end of shift Friday.
Work and document established billable hours each week.
Be available for scheduled on-call rotations.
Meet annual goals and objectives set in HRIS with quarterly reviews.

Technical Proficiencies

Ticketing software: Incident management and time tracking.
Remote system access: Running scripts and pushing approved actions.
Active Directory: Basic knowledge of security groups, group policy fundamentals, and domain controllers.
Virtualization: Basic knowledge of VMware/Hyper-V for user incident support.
Microsoft Windows/Servers: Basic knowledge in patching, maintenance, and differentiating physical vs. virtual servers.
Networking: Basic troubleshooting skills (DHCP, DNS, ping, nslookup, traceroute).
Software as assigned.

Physical Requirements

Ability to handle equipment, talk, hear, read, write, and interpret documents.
Occasionally lift and move objects up to 25 pounds (with or without reasonable accommodations).

If this sounds like what you’re looking for, it could be a great fit—for you and for us.

Why Join Path Forward IT?

Path Forward IT, a Blue Alliance company, is a nationally recognized managed services provider (MSP) that exclusively supports the healthcare industry. Ranked among the top 15% of MSPs nationwide, we deliver world-class IT services that ensure technology never stands in the way of patients receiving the care they need. Our work is driven by urgency, empathy, and a patient-centered mindset. We understand the critical nature of healthcare operations and prioritize our work to empower providers to focus on what matters most: delivering exceptional care. Founded in 2002, Path Forward IT has grown to a team of over 100 professionals located across 40+ states. We foster a collaborative, career-focused culture where team members thrive. Many of our employees have been with us for years, and we regularly celebrate 5- and 10-year milestones.

A Team Environment Built for Growth

Joining Path Forward IT means working alongside IT specialists supporting complex, enterprise environments. As part of the Blue Alliance network, you gain access to a community of hundreds of peers and experts across the country. This means more opportunities for learning, professional development, and career advancement without losing the close-knit feel of a smaller team. You’ll enjoy the best of both worlds:

The autonomy and client engagement typical of a local MSP
The resources, support, and structure of a leading national IT services organization

A Unique Opportunity Through Blue Alliance

As a Blue Alliance partner company, Path Forward IT provides team members with unmatched opportunities to learn, lead, and succeed. Each company in the network maintains its unique identity while working toward shared goals. If you’re looking to make a meaningful impact and grow your career in a supportive, future-focused environment, this is the place for you.

Benefits of working at Path Forward IT:

Be part of a fun, awesome team
9 paid holidays
401K Retirement with matching contributions
Excellent medical, vision and dental insurance
Life insurance and disability insurance
Cell phone stipend
3 weeks PTO

Top Reasons our Employees Love Being Part of the Blue Alliance Family:

Entrepreneurial Culture
Fast-paced Flow, with a Variety of Projects
Collaborative Work Environment
Training & Certifications
Career Growth Opportunities

Ready for the next step?

The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above.

Please be advised we, Path Forward IT, participate in E-Verify

Apply Now

Refine Your Search

Onsite Support Engineer jobs

Onsite Support Engineer I

Onsite Support Engineer

IT Support Engineer

SIM Operations Engineer

System Engineer I (Kearney/Holdrege Area, NE Candidates only)Net

Senior System Admin - Knoxville, TN Office Onsite

Senior Energy Engineer

Senior Geotechnical Engineer

AutoCAD Designer/Engineer

Service Plumbing Project Manager

Inside Sales - Sales Engineer & Quotations Specialist

Controls Engineer, Switchboard

Backend Software Engineers - King of Prussia, PA

Senior Electronics Engineer, Hardware & PCB

Systems Integration Engineers - Colorado Springs

Technical Sales Support Engineer

Project Engineer

Model-Based Systems Engineer

CAD Draftsperson

Electrical Engineer

I want to receive the latest job alert for Onsite Support Engineer

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected