Top 46 Operations Analyst I/II Jobs in Duluth, GA

Analyst II, Systems Operations
Intercontinental Exchange Holdings, Inc. —Atlanta, GA
- Weekends as needed
- Mid-level
- Windows
- SQL
Data Center Technician 2- Production Services
Primerica —Duluth, GA
- $43,000 - $65,000 a year
- Full-time
- Military
- Mid-level
- Analysis skills
- Health savings account
- Disability insurance
Data Analyst
UST —Alpharetta, GA
- $62,000 - $93,000 a year
- Mid-level
- Windows
- Software development experience
- Paid jury duty
- Health savings account
Quick Apply
Financial Analyst II- 4P/712
4P Consulting Inc. —Atlanta, GA
- Full-time
- Remote
- Oracle
- Research
- Mid-level
Quick Apply
Specialist II, Technical Product Support
Ricoh —Duluth, GA
- Overtime
- 5 years
- Research
- Mid-level
Financial Analyst II
CENTURY FIRE PROTECTION LLC —Duluth, GA
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Financial Analyst II
King & Spalding —Atlanta, GA
- $99,300 - $117,800 a year
- Full-time
- Mid-level
- Finance
- SQL
- Profit sharing
- Health savings account
Management Analyst II (Real Time Crime Center - Police)
DeKalb County, GA —Decatur, GA
- $50,255 - $80,911 a year
- Full-time
- Microsoft Excel
- Mid-level
- 3 years
Cost Accountant I
Hussmann Corporation —Suwanee, GA
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
- Health savings account
- Health insurance
Analyst II, IT Asset Management
Intercontinental Exchange Holdings, Inc. —Atlanta, GA
- Full-time
- Microsoft Excel
- Mid-level
- AWS
Operations Planning Analyst II–IV
Georgia System Operations Corporation —Tucker, GA
- $88,600 - $135,200 a year
- Full-time
- Computer Science
- PMP
- SQL
- Health insurance
- Dental insurance
Quick Apply
Oracle Fusion SCM Functional Analyst
UST —Atlanta, GA
- $80,000 - $120,000 a year
- Remote
- Oracle
- 8 years
- Analysis skills
- Paid jury duty
- Health savings account
Quick Apply
Enterprise Security Analyst II
ASSOCIATED CREDIT UNION —Peachtree Corners, GA
- $34.81 - $43.51 an hour
- Weekends as needed
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
Data Analyst II
Electrosoft Services Inc —Atlanta, GA
- $110,000 - $130,000 a year
- 5 years
- Mid-level
- SQL
IT Change Control Analyst II
Intercontinental Exchange Holdings, Inc. —Atlanta, GA
- Full-time
- Engineering
- Mid-level
- 3 years
Proposal Management II
Fiserv —Alpharetta, GA
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Employee stock purchase plan
- Paid holidays
Data Analyst II
Electrosoft —Atlanta, GA
- $110,000 - $130,000 a year
- 5 years
- Mid-level
- SQL
Quick Apply
Senior Data Governance Analyst
Intuitive Surgical —Peachtree Corners, GA
- $150,300 - $254,400 a year
- Day shift
- Surgery
- 5 years
- Office
Trade Compliance Analyst - Trade Programs
Intuitive Surgical —Peachtree Corners, GA
- $80,600 - $136,400 a year
- Day shift
- Microsoft Excel
- Microsoft Outlook
- Surgery
HRIS Analyst II (3-month temp full time role)
InComm Payments —Atlanta, GA
- Temporary
- Remote
- Computer Science
- Research
- Mid-level
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Operations Analyst I/II jobs near Duluth, GA

Analyst II, Systems Operations

Intercontinental Exchange Holdings, Inc. -
Atlanta, GA

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Job Details

Full-time

Qualifications

Knowledge management
Defect resolution root cause analysis
Technical documentation
IT system monitoring
System architecture
Mid-level
Windows
Incident Escalation
SQL
Analysis skills
Task prioritization
Incident management operations support
Customer service knowledge base
Production monitoring
IP networking
Problem management
Windows support
Network monitoring tools
1 year
Root cause analysis
Windows Server administration
Query management
Cross-functional collaboration
Escalation handling
Communication skills
PowerShell
Shell Scripting
Cross-functional communication
Time management
Production troubleshooting

Full Job Description

Overview:

Job Purpose

The System Operations Analyst is responsible for documentation, managing, promptly analyzing and escalating or solving problems inside the company’s hosted-services production environment.

The role is a blend of general technical and business knowledge as well as a solid understanding of the architecture of Clearing Systems and networks.

Responsibilities

Monitor and manage incident response (1st level fix, notification, and escalation) within the production environment
Manage, diagnose and fix (based on runbook and knowledge) Incidents which are raised through Monitoring Tools, or via the Production Conference Bridge
Follow established runbooks to resolve incidents and contribute to peer review of new documentation as the team’s knowledge base evolves
Assist in root cause investigation and resolution of production incidents
Meticulously follow the handover process documented to bring the next shift up to speed and highlight priority items or issues

Knowledge and Experience

1-2+ years of experience in an IT systems support, operations, or administrative role within a Windows environment; a university degree or equivalent experience is accepted
Working knowledge of networking fundamentals (TCP/UDP), basic PowerShell scripting, and the ability to read and query SQL databases
Willingness to work shift rotations that include weekends and public holidays, as the company requires
Experience supporting Windows Server environments, including comfort operating at an administrative permission level
Familiarity with enterprise monitoring and alerting platforms (e.g., BigPanda, Spectrum View, or similar tools)
Basic understanding of database performance monitoring and the ability to identify and flag abnormalities
Excellent verbal and written communication skills
Logical approach, critical thinking and analytical problem-solving skills with an ability to identify the root cause(s) of a problem
Effective team player – able to interface / liaise effectively with a variety of IT and non-IT contributors and personalities across the organization
Ability to be organized and decisive while under pressure, when managing urgent and critical production issues
Excellent time management skills - A structured and organized approach to work, knows how to manage priorities and able to multi-task

Schedule

This is a full-time position that requires occasional shift work (day and night)

#LI-JM1

-: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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Refine Your Search

Operations Analyst I/II jobs in Duluth, GA

Analyst II, Systems Operations

Data Center Technician 2- Production Services

Data Analyst

Financial Analyst II- 4P/712

Specialist II, Technical Product Support

Financial Analyst II

Financial Analyst II

Management Analyst II (Real Time Crime Center - Police)

Cost Accountant I

Analyst II, IT Asset Management

Operations Planning Analyst II–IV

Oracle Fusion SCM Functional Analyst

Enterprise Security Analyst II

Data Analyst II

IT Change Control Analyst II

Proposal Management II

Data Analyst II

Senior Data Governance Analyst

Trade Compliance Analyst - Trade Programs

HRIS Analyst II (3-month temp full time role)

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