Top 249 Operations Analyst Jobs in Cambridge, MA

Sr. Operations Analyst (ICHRA) (Hybrid)
NFP Corp —Norwell, MA
- $60,000 - $85,000 a year
- Full-time
- Hybrid work
- Background check
- Bachelor of Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Formulary Operations Analyst
RxSense —Boston, MA
- $75,000 - $85,000 a year
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
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Operations Analyst
First Circuit Court of Appeals —Boston, MA
- $61,581 - $109,971 a year
- Mid-level
Operations Analyst
BOSTON TRUST WALDEN NATIONAL ASSOCIATION —Boston, MA
- $75,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- Profit sharing
- Commuter assistance
Quick Apply
Operations Analyst, Virtual Care
Mass General Brigham Incorporated —Somerville, MA
- $63,648.00 - $92,570.40 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Opportunities for advancement
Quick Apply
Integration Operations Analyst
Third Way Health, Inc. —Cambridge, MA
- Full-time
- HIPAA
- Mid-level
- SQL
Quick Apply
Sales Operations Analyst 1
Hewlett Packard Enterprise —Andover, MA
- $33.03 - $44.86 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Writing skills
- Mid-level
2d
Service Desk Analyst
The Boston Beer Company —Boston, MA
- $30 - $50 an hour
- Full-time
- Continuous improvement
- Fair chance
- 1 year
- Wellness program
- Employee stock purchase plan
Quick Apply
10d
Sales Operations Analyst
Alten Calsoft Labs —Boston, MA
- Contract
- Mid-level
- Microsoft Office
- Analysis skills
Quick Apply
Revenue Strategy & Operations Analyst
Connie Health Inc —Boston, MA
- $60,000 - $80,000 a year
- Analysis skills
- Bachelor's degree
- Continuous improvement
Quick Apply
Operations Analyst
Man Group —Boston, MA
- $80,000 - $90,000 a year
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
11d
Strategy & Operations Analyst
Connie Health Inc —Boston, MA
- $60,000 - $80,000 a year
- Analysis skills
- Bachelor's degree
- Continuous improvement
Quick Apply
2d
Jr People Data Analyst
Anduril Industries —Boston, MA
- $112,000 - $149,000 a year
- Email
- Computer science
- Computer Science
- SQL
Quick Apply
2026-Life Cycle Engineering Repair and Return Analyst I- Onsite
Raytheon —Tewksbury, MA
- $57,200 - $108,800 a year
- Full-time
- Office
- Project management
- In-person
- Paid holidays
- Disability insurance
12d
SOC Analyst (Security Operations Center Analyst) - AI Trainer
DataAnnotation —Cambridge, MA
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
2d
Sales & Marketing Analyst
Vista Higher Learning —Boston, MA
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Residential
Production Analyst - Junior
Adecco —Peabody, MA
- $25 - $30 an hour
- Contract
- Military encouraged
- Organizational skills
- Fair chance
- Commuter assistance
- Paid holidays
Quick Apply
11d
Board Certified Behavior Analyst
South Shore Autism Center —Quincy, MA
- $70,000 - $85,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Applied behavior analysis
- Writing skills
- Paid training
- Continuing education credits
Quick Apply
Board Certified Behavior Analyst, Boston Public Schools
South Shore Autism Center —Dorchester, MA
- $73,000 - $85,000 a year
- Urgently hiring
- Experience working with individuals with developmental disabilities
- Applied behavior analysis
- Writing skills
- Paid training
- Continuing education credits
Quick Apply
AI Operations Analyst
Analysis Group, Inc. —Boston, MA
- $80,000 - $100,000 a year
- Hybrid work
- Research
- Mid-level
- Analysis skills
12d

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Operations Analyst jobs near Cambridge, MA

Sr. Operations Analyst (ICHRA) (Hybrid)

NFP Corp -
Norwell, MA

Quick Apply

Job Details

Full-time
$60,000 - $85,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Teamwork
Bachelor of Science
Health insurance policy knowledge
Microsoft Office
Bachelor's degree
Business Administration

Full Job Description

Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary of the Role: HSA Insurance is an insurance marketplace serving individuals, families, and small businesses across Massachusetts and Rhode Island. We specialize in providing off‑exchange health and dental plans that offer flexibility, value, and personalized support. In addition, we support the growing Individual Coverage HRA (ICHRA) model and partner with third‑party ICHRA administrators to help employers and their employees navigate and implement this innovative approach to group health coverage

We in search of a Senior Operations Analyst to perform a variety of operational duties in support of our client, broker, and vendor partnerships. The position requires timely and accurate response and resolution of client, broker, and ICHRA administrator specific issues and inquiries. Successful candidates will have strong decision making and analytical abilities, a passion for delivering exceptional service, and ability to work across all departments within our organization.

Essential Duties & Responsibilities:

Responsible for the timely and accurate response to and resolution of client specific requirements to ensure appropriate access to healthcare services:
Coordinate with internal teams to support and ensure smooth new ICHRA implementations and employee enrollments. Ensure all client needs are met, addressing any issues that arise.
Respond quickly and accurately to all client escalations and inquiries, demonstrating expertise and knowledge of products and processes. Ensure proper processing of new enrollments, qualifying life event transactions, plan/carrier changes and other demographic changes. Facilitate escalations when appropriate.
Assist with reporting to ensure reconciliation and other coverage issues are addressed in a timely manner. Take action to resolve open issues as necessary, coordinating with both internal and external parties.
Onboard new brokers, including management of appointment process, ensuring licensure and other requirements are met, handle initial communications with brokers and provide demonstrations of all systems that support our brokers with new clients and management of their existing clients.
Manage annual broker re-certifications. Collect documentation, ensure systems accurately reflect status of broker appointments.
Manage broker of record activity and broker administrative changes.
Participate in community and industry events to identify and develop new broker relationships and to maintain/enhance existing broker relationships.
Works closely with Senior Management on developing and implementing strategic initiatives related to our broker network.
Handle general inquiries and escalations on behalf of our brokers.
Build and maintain strong relationships with clients to ensure satisfaction and long-term partnership.
Maintain a thorough and up-to-date understanding of health insurance carrier eligibility and enrollment guidelines and processes. Serve as the go-to resource for addressing documentation and process requirements.
Participate in efforts related to the development and documentation of department policies and procedures.
Identify trends and provide feedback to support process improvement and product evolution.
Provide operational support for special projects and periodic work orders from partners.

Knowledge, Skills, and/or Abilities:

Excellent communication, presentation, collaboration, and problem-solving skills.
Ability to effectively multi-task and possess excellent attention to detail with exceptional follow-up skills.
Networking and relationship building capability.
Analytical skills with the ability to learn and apply new concepts and technologies quickly and efficiently.
Proven track record of dependability and reliability with an exemplary attendance record.
Self-motivated with the ability to work well independently and as part of a team with minimal direct supervision.
Passion for driving innovation, encouraging growth, and striving for constant improvement.
Proficient in Microsoft Office, specifically Excel, with the ability to analyze and manipulate data from multiple sources.

Education and/or Experience:

BA/BS degree in business or related field.
Minimum 3-5 years prior experience in the health insurance industry.
Experience in healthcare operations is a plus.

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $60,000.00 – $85,000.00. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

Pay: $60,000.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: Hybrid remote in Norwell, MA 02061

Quick Apply

Refine Your Search

Operations Analyst jobs in Cambridge, MA

Sr. Operations Analyst (ICHRA) (Hybrid)

Formulary Operations Analyst

Operations Analyst

Operations Analyst

Operations Analyst, Virtual Care

Integration Operations Analyst

Sales Operations Analyst 1

Service Desk Analyst

Sales Operations Analyst

Revenue Strategy & Operations Analyst

Operations Analyst

Strategy & Operations Analyst

Jr People Data Analyst

2026-Life Cycle Engineering Repair and Return Analyst I- Onsite

SOC Analyst (Security Operations Center Analyst) - AI Trainer

Sales & Marketing Analyst

Production Analyst - Junior

Board Certified Behavior Analyst

Board Certified Behavior Analyst, Boston Public Schools

AI Operations Analyst

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