Top 11091 Operations Center Analyst Jobs

Contact Center Analyst - Work From Home
Avila Dental —Chicago, IL
- Remote
- Microsoft Outlook
- Mid-level
- Analysis skills
- Work from home
Quick Apply
Operations Analyst
Maxor National Pharmacy Services, LLC —Remote
- Full-time
- Microsoft Access
- Microsoft Outlook
- Research
- AD&D insurance
- Disability insurance
Quick Apply
Security Operations Center - SOC Analyst I # 595
COCC —Remote
- Full-time
- Remote
- Research
- Windows
- Bachelor's degree
- Wellness program
- Tuition reimbursement
Quick Apply
Security Operations Center Analyst
ATC —Des Moines, IA
- Contract
- Conflict management
- Senior level
Security Operations Center (SOC) Analyst (Part Time) - AK
CenCore Associates —Anchorage, AK
- Part-time
- Military
- Mid-level
- High school diploma or GED
Network Operations Center (NOC) Analyst
Lightning AI —Lisle, IL
- $85,000 - $100,000 a year
- Overnight shift
- Data analysis skills
- Mid-level
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
Data Operations Analyst
Berkeley Research Group, LLC —Washington, DC
- $80,000 - $115,000 a year
- Full-time
- Hybrid work
- Mid-level
- SQL
- Analysis skills
Junior Vulnerability Analyst
Blu Omega —Remote
- $45,000 - $65,000 a year
- Remote
- Analysis skills
- US work authorization
- Scripting
- AD&D insurance
- Paid holidays
Sr. Operations Analyst
Maxor National Pharmacy Services, LLC —Remote
- Full-time
- Microsoft Access
- Microsoft Outlook
- 5 years
- AD&D insurance
- Disability insurance
Quick Apply
Jr. Security Operations Center (SOC) Analyst
Adela Technologies —Remote
- Full-time
- Remote
- Azure
- AWS
- Analysis skills
Security Operations Analyst
ATC —Des Moines, IA
- Contract
- Mid-level
- Communication skills
Data Analyst - Biorepository Operations
City of Hope —Duarte, CA
- $37.11 - $57.52 an hour
- Full-time
- Computer Science
- System design
- Mid-level
Field Operations Analyst
3M —Maplewood, MN
- $95,750 - $115,750 a year
- Full-time
- Office
- High school diploma or GED
- SQL
Data & Reporting Analyst , Relay Operations Center Tech & Ops integration
Amazon.com Services LLC —Atlanta, GA
- $21 - $34 an hour
- Full-time
- Office
- High school diploma or GED
- SQL
- AD&D insurance
- Health insurance
Master Data Analyst - Centralia, MO
Hubbell Incorporated —Centralia, MO
- Mid-level
- Analysis skills
- Bachelor's degree
1d
Global Security Operations Center Analyst (Physical Security)
Crane Worldwide Logistics LLC —Houston, TX
- 5 years
- Military
- Computer literacy
- Wellness program
- Health insurance
(Remote) Analyst, Knowledge Management, HRSS
Trinity Health —Livonia, MI
- $31.88 - $47.82 an hour
- Full-time
- Remote
- Research
- Mid-level
- 3 years
Security Operations Center Analyst I
LTVplus —Vance, AL
- Full-time
- Remote
- Azure
- AWS
- Communication skills
6d
Network Operations Center (NOC) Analyst
Foxconn Industrial Internet —Houston, TX
- Full-time
- Mid-level
- Windows
- Linux
- Paid holidays
- Disability insurance
Quick Apply
Operations Analyst, Transplant Service Center
UT Southwestern —Dallas, TX
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Paid holidays
4d

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Contact Center Analyst - Work From Home

Avila Dental -
Chicago, IL

Quick Apply

Job Details

Benefits

Work from home

Qualifications

Customer communication
Microsoft Outlook
Spreadsheets
Word embeddings
Quantitative analysis

Full Job Description

Company Description

At Avila Dental, you will experience a genuine sense of family and belonging. We strive to make your visit as pleasant and easy as possible by providing in-office comforts and first-class services. Your dentist in Northgate, Dr. Bello, is committed to only using the latest technology and most advanced techniques, so you leave with a stunning smile.

Job Description

The Contact Center Analyst will support the operation of the Contact center by understanding and documenting business needs for the routing and management of member and provider calls to the company. This person will support routing design, testing, analysis of new and existing capabilities, integration of third party applications to the contact center, and generally ensure the effective and highly reliable performance of the contact center infrastructure in meeting the business’ goals and objectives.

Responsibilities include, but are not limited to:

Conduct business process analysis and requirements gathering sessions

Develop user stories and functional requirement specifications for consolidated Contact Center web applications

Clearly communicate with clients and project teams via email and conference calls

Coordinate product deployments and write release communications

Ensure collaborative outcomes by establishing and promoting strong client partnerships

Responsible for the successful definition, testing, management, and launch of Contact Center infrastructure upgrades, changes, and new features

Qualifications

Strong analytical and quantitative skills are essential to execute the job.
Must be detail-oriented, an independent thinker and have very strong organizational skills to manage the volume of data which is reported upon and analyzed by the department.
Experience with Call Center or Contact Center Software.
Collaborative team player, with the ability to work effectively across multiple departments and levels within the company.
Software Project Management
Excellent written and interpersonal communication skills
Proficiency in Microsoft Outlook, Excel, and Word is a must

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

Operations Center Analyst jobs

Contact Center Analyst - Work From Home

Operations Analyst

Security Operations Center - SOC Analyst I # 595

Security Operations Center Analyst

Security Operations Center (SOC) Analyst (Part Time) - AK

Network Operations Center (NOC) Analyst

Data Operations Analyst

Junior Vulnerability Analyst

Sr. Operations Analyst

Jr. Security Operations Center (SOC) Analyst

Security Operations Analyst

Data Analyst - Biorepository Operations

Field Operations Analyst

Data & Reporting Analyst , Relay Operations Center Tech & Ops integration

Master Data Analyst - Centralia, MO

Global Security Operations Center Analyst (Physical Security)

(Remote) Analyst, Knowledge Management, HRSS

Security Operations Center Analyst I

Network Operations Center (NOC) Analyst

Operations Analyst, Transplant Service Center

I want to receive the latest job alert for Operations Center Analyst

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