Top 27606 Operations Center Engineer Jobs

Contact Center Engineer
Brooksource —Remote
- $55 - $60 an hour
- Contract
- Remote
- Microsoft Excel
- Senior level
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
3d
Project Engineer
Thos. Moser —Auburn, ME
- Construction site
- Bachelor of Science
- Engineering
Senior Marine Electronics Exterior Communication Engineer
Pantheon Data —Washington, DC
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- 6 years
- Microsoft Outlook
- Tuition reimbursement
Quick Apply
10d
Senior Civil Engineer
Global Water Resources, Inc. —Maricopa, AZ
- Full-time
- Civil engineering
- Construction site
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
CNC Nesting Engineer Technician
JW Bell, LLC —Cedar Rapids, IA
- $20 - $30 an hour
- Full-time
- ERP systems
- Mid-level
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
SENIOR PROCESS ENGINEER / SCIENTIFIC MOLDING ENGINEER
Moldworx LLC —Chandler, AZ
- $125,000 - $150,000 a year
- Full-time
- Engineering
- Analysis skills
- Mentoring
- Health savings account
- Paid holidays
Quick Apply
Construction Project Executive
Martell Electric, LLC —South Bend, IN
- From $135,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Network Operations Center Engineer
WYN Consultants —Holland, OH
- $50,000 - $80,000 a year
- Overnight shift
- English
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
1d
Project Superintendent - Healthcare Construction
The Christman Company —Sterling, VA
- $95,000 - $125,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Profit sharing
- Health insurance
Quick Apply
Development Security Operations Engineer
Next Level Performance —New Brunswick, NJ
- $45 - $50 an hour
- Part-time
- Hybrid work
- Azure
- 5 years
- DevOps
- Health insurance
- Dental insurance
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Project Superintendent - Healthcare Construction
The Christman Company —Washington, DC
- $95,000 - $125,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Profit sharing
- Health insurance
Quick Apply
Advanced Manufacturing Engineer - Jenbacher Engines
INNIO —Waukesha, WI
- Monday to Friday
- Oracle
- Mid-level
- 3 years
Quick Apply
Regional Project Engineer (Pittsburgh Region)
Global Data Consultants —Chambersburg, PA
- System design
- Windows
- Bachelor's degree
- Opportunities for advancement
Broadcast Engineer
Reach Media LLC —Washington, DC
- $87,000 - $110,000 a year
- Overnight shift
- Azure
- 5 years
- English
- Health savings account
- Relocation assistance
Quick Apply
Senior Interior Designer
ASD|SKY —Atlanta, GA
- Urgently hiring
- AutoCAD
- Hospitality
- 7 years
- Health savings account
- Health insurance
Quick Apply
2d
Radiation Therapist
Duke Health —Durham, NC
- Full-time
- Nursing
- Anatomy knowledge
- RN License
Energy Marshal
Patterson & Dewar Engineers —Atlanta, GA
- From $140,000 a year
- Weekends as needed
- Background check
- Construction site
- Writing skills
- AD&D insurance
- Health insurance
Quick Apply
Program Manager
Shermco Industries, Inc. —Irving, TX
- $165,000 - $190,000 a year
- Full-time
- Sales
- 5 years
- Analysis skills
Electrical Engineer
Hydro Extrusion USA, LLC —Cressona, PA
- $100,000 - $125,000 a year
- Full-time
- 5 years
- In-person
- Senior level
- Health savings account
- Disability insurance
Quick Apply
2d
Utility Engineer
Cook Children's Health Care System —Fort Worth, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED

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Contact Center Engineer

Brooksource -
Remote

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Job Details

Contract
$55 - $60 an hour
3 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Technical editing
Systems integration
Teamwork
Microsoft Excel
Content creation for technical audiences
Technical documentation
Call center experience
Enterprise software
Visio
Software installation
Enterprise software support
Network infrastructure
RAID configurations
Hardware support
Server virtualization
Integration with Third-Party Services (system development)
SAN
Network routing
Productivity software
Technical writing experience within technology
Server hardware support

Full Job Description

Contact Center Engineer

We are seeking an Engineer to support our enterprise level contact or call center customer sites. The UC solution includes all components of Cisco (UC) solutions including Cisco Unified Communications Manager (CUCM), Unity Connections, Cisco Unified Presence Server (CUPS), Cisco Emergency Responder (CER) , Cisco Unified Contact Center Enterprise (UCCE), Cisco Intelligent Contact Management (ICM), CVP, and IP IVR plus other third party software, integrated peripheral systems, hardware administration & testing, network validation, remote administration, systems monitoring, and integration with other enterprise applications.

Must have experience in the following Areas:

· Advanced networking experience using multiple Ethernet cards on a single server.
· Experience doing numerous installations and upgrades of above core OS’s.
· Server hardware experience configuring varying levels of RAID and establishing SAN connectivity.
· Installation and Administration experience with VMWare or HyperV.
· Creating and Editing Documentation to include proficiency with Microsoft Word, Excel and Visio
· Experience in a service, support or technical delivery role for:
· Cisco Intelligent Contact Management (ICM) / IP Contact Center (IPCC) / UCCE Unified Contact Center Enterprise (UCCE) solutions and integrations
· Cisco’s IP IVR and Cisco’s Customer Voice Portal (CVP) or third party IVR / VRU solutions and integrations
· Excellent written and verbal communication skills (technical documentation and client communication)
· Ability to troubleshoot installation related anomalies

Exposure or Experience with the following:

· Contact / Call Center
· Administration
· Operations
· Management
· Work Force Management (WFM)
· Customer Relationship Management (CRM)
· CTI Integration
· Screen Pop
· Third Party CTI Desktops
· CISCO Agent Desktop (CAD)
· CISCO CTI Toolkit (CTI OS) Agent Desktop
· Call Center Reporting
· Third Party Call Center Reporting Solutions
· Cisco Webview
· Cisco Unified Intelligence Suite (CUIS)
· Cisco Unified Intelligence Center (CUIC)
· Multi-Channel Contact Centers
· Web Collaboration
· Chat, Email (Exchange), Telephony
· Cisco Internet Application (CIS, CEM, CIM, EIM, WIM)
· Cisco IP Telephony (IPT) / Cisco Unified Communications Manager (UCM) (CallManager (CCM)) / Voice Gateways solutions and integrations
· Unified Contact Center Express (UCCX, IPCC Express)
· Telecommunications Maintenance & Administration on any major PBX / ACD / IP Telephony platform (Aspect, Avaya, Nortel, etc…) and/or integration with Cisco Intelligent Contact Management (ICM)

Certifications or work related experience in two or more areas:

· Microsoft Microsoft Certified Solution Engineer (MCSE), Microsoft Certified Technology Specialist (MCTS) or Microsoft Certified IT Professional (MCITP)
· Routing and Switching, Voice, or Service Provider.
· Cisco Certified Internetwork Expert (CCIE)
· Cisco Certified Network Professional (CCNP)
· Cisco Certified Network Associate (CCNA)
· VMWare Certified Professional or higher.
· EMC Cloud or Data Center Architect
· NetApp Certification

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay: $55.00 - $60.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: Remote

Quick Apply

Refine Your Search

Operations Center Engineer jobs

Contact Center Engineer

Project Engineer

Senior Marine Electronics Exterior Communication Engineer

Senior Civil Engineer

CNC Nesting Engineer Technician

SENIOR PROCESS ENGINEER / SCIENTIFIC MOLDING ENGINEER

Construction Project Executive

Network Operations Center Engineer

Project Superintendent - Healthcare Construction

Development Security Operations Engineer

Project Superintendent - Healthcare Construction

Advanced Manufacturing Engineer - Jenbacher Engines

Regional Project Engineer (Pittsburgh Region)

Broadcast Engineer

Senior Interior Designer

Radiation Therapist

Energy Marshal

Program Manager

Electrical Engineer

Utility Engineer

I want to receive the latest job alert for Operations Center Engineer

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