Top 39 Operations Manager Collections Jobs

Collections Operations Manager
Stellantis Financial Services US —Dallas, TX
- Weekends as needed
- Hybrid work
- 5 years
- Mid-level
- Travel
- Opportunities for advancement
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Credit Card Operations & Settlement Manager
Bakkt —Remote
- Full-time
- Remote
- Background check
- 5 years
- Pass drug screening
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4d
Recyling /Collections Operations Manager
California Waste Solutions —San Jose, CA
- $90,000 - $95,000 a year
- Full-time
- Management
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
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Senior Operations Manager, Servicing & Collections
Figure Lending —Charlotte, NC
- $122,100 - $146,520 a year
- Hybrid work
- 5 years
- Residential
- Bachelor's degree
- Continuing education credits
- Commuter assistance
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Collections Operations and Analytics Supervisor
TROPICAL FINANCIAL CREDIT UNION —Miramar, FL
- Full-time
- Spanish
- Ability to walk for extended periods
- English
- Profit sharing
- Paid holidays
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Donor Services Operations Manager, Fixed Site Collections
SUNCOAST COMMUNITIES BLOOD BANK INC —Bradenton, FL
- Weekends as needed
- Background check
- Nursing
- Clean driving record
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Revenue & Billing Operations Manager
mParticle —New York, NY
- $153,000 - $228,000 a year
- Full-time
- Senior level
- Commercial
- Health insurance
- 401(k) matching
Recovery Operations Manager
Cawley & Bergmann, LLC —Newark, NJ
- $55,000 - $85,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
- Paid training
- Health insurance
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Billing and Operations Manager
WellSpring Counseling —Columbus, OH
- HIPAA
- Mid-level
- Office
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Manager, Billing Operations- Policy Management
Walmart —Hoboken, NJ
- $80,000 - $202,000 a year
- High school
- Office
- Finance
- Paid jury duty
- Disability insurance
Intelligence Collections Operations Manager (COM)
CACI —Peterson AFB, CO
- $82,100 - $172,400 a year
- Full-time
- 3 years
- Databases
- Bachelor's degree
- Health insurance
Toll Collection Operations Manager
Perdue, Brandon, Fielder, Collins and Mott L.L.P. —Houston, TX
- Full-time
- Analysis skills
- Mentoring
- Senior level
- Health savings account
- Paid holidays
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Billing & Revenue Operations Manager
SSI Fire & Safety Holdings, LLC. —Houston, TX
- $85,000 - $100,000 a year
- Full-time
- CPA
- Office
- Analysis skills
- Health savings account
- Paid holidays
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The Onyx Group - Manager, Billing Operations
Tribe513 | The Onyx Group —Greenville, SC
- Full-time
- 5 years
- HIPAA
- Office
Quick Apply
Sr Manager AR & Credit Operations
Christie Digital Systems Inc. —Cypress, CA
- $125,000 - $145,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- 7 years
- Oracle
- Health insurance
- Dental insurance
Quick Apply
Manager, Billing Operations - Billing & Process Excellence - Walmart Connect
Walmart —San Bruno, CA
- $104,000 - $202,000 a year
- High school
- 5 years
- Office
- Paid jury duty
- Disability insurance
Supervisor, Pharmacy Billing Operations
Pantherx Specialty LLC —Pittsburgh, PA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
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Sr. Manager - Loan Operations
HAB BANK —New York, NY
- $85,000 - $90,000 a year
- Office
- Analysis skills
- Continuous improvement
Billing and Practice Operations Manager Job
Vision Source —Wayne, PA
- From $20 an hour
- Part-time
- Private practice
- Mid-level
- Organizational skills
Loan Operations Manager
National Covenant Properties —Chicago, IL
- $65,000 - $85,000 a year
- Weekends as needed
- Writing skills
- Research
- Mid-level
Quick Apply

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Collections Operations Manager

Stellantis Financial Services US -
Dallas, TX

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Job Details

Benefits

Opportunities for advancement

Qualifications

5 years
Mid-level
Leadership

Full Job Description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

Manages and coordinates the activities of workers engaged in collecting delinquent payments for auto loan accounts from customers by performing the following duties. Responsible for forecasting, scheduling, reporting, auditing, and real time management of collection center operations. Analyze workforce metrics, trends/patterns, and resource allocation to meet organizational needs. ?The position will be responsible for the daily management of collection center service levels and auditing. Develop and analyze scheduled and ad hoc reports.?The position will require a considerable degree of operational and strategic coordination with multiple internal and external partners (Directors, Team Managers, Vendors, and other function departments).? Maintains awareness of schedule adherence, productivity, performance levels and ensures staff are informed in a timely manner of relevant policies and processes

Essential Duties and Responsibilities:

Manages and trains associates to meet departmental goals while ensuring compliance with company policies, providing constructive feedback, and fostering a cohesive team environment.

Oversee collector activities, including auto dialer and list strategies, to optimize collection efforts, and ensures efficient workflow through effective work procedures and scheduling.

Reviews accounts for potential repossession or legal action, assists with challenging collection cases, and addresses escalated customer and operational issues with solutions-oriented strategies.

Analyzes performance data to manage business results and improve associate productivity, making strategic decisions based on analytical insights to prioritize and achieve targets.

Maintains a high level of professionalism, treating all contacts courteously, and excels in verbal, written, and presentation skills, with proficiency in Microsoft Office applications.

Demonstrates strong problem-solving abilities, attention to detail, and strategic thinking, with experience in project management and process improvement.

Exhibits flexibility to meet changing shift requirements and ensures strict adherence to ethical standards and protection of sensitive consumer information.

Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

A minimum of 5 years of experience in Quality Control roles and at least 3 years in a collections call center environment, with a strong emphasis on compliance, performance optimization, and customer resolution.

Minimum 5 years in a leadership role.

Education:

Bachelor’s degree

Additional Requirements:

Overtime required – required on an as needed basis.

Travel 0-10% - as required on an as needed basis.

Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA, Dallas TX

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

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Refine Your Search

Operations Manager Collections jobs

Collections Operations Manager

Credit Card Operations & Settlement Manager

Recyling /Collections Operations Manager

Senior Operations Manager, Servicing & Collections

Collections Operations and Analytics Supervisor

Donor Services Operations Manager, Fixed Site Collections

Revenue & Billing Operations Manager

Recovery Operations Manager

Billing and Operations Manager

Manager, Billing Operations- Policy Management

Intelligence Collections Operations Manager (COM)

Toll Collection Operations Manager

Billing & Revenue Operations Manager

The Onyx Group - Manager, Billing Operations

Sr Manager AR & Credit Operations

Manager, Billing Operations - Billing & Process Excellence - Walmart Connect

Supervisor, Pharmacy Billing Operations

Sr. Manager - Loan Operations

Billing and Practice Operations Manager Job

Loan Operations Manager

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