Top 4679 Operations Service Representative Jobs in Irving, TX

Banking Customer Service Representative
Mphasis Digital Risk —Fort Worth, TX
- $24 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Inbound Call Center Representative
Brandforge Tech —Dallas, TX
- $20 - $30 an hour
- Weekends as needed
- Sales
- Administrative experience
- Typing
- Paid training
- Health insurance
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Customer Service Representative (Remote TX)
Oscar Health —Dallas, TX
- $19 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
9d
Call Center Representative - Hybrid
CNMK Texas Properties, LLC. —Frisco, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid training
- Health insurance
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Customer Service Representative
North America Cabinetry Group, Inc. —Farmers Branch, TX
- $18 - $26 an hour
- Full-time
- ERP systems
- Entry level
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LIBRARY SERVICE REPRESENTATIVE I (PART TIME)
City of Richardson, TX —Richardson, TX
- $21.00 - $26.59 an hour
- Part-time
- Writing skills
- High school diploma or GED
- Ability to lift 50 pounds
5d
Customer Service Representative
intrem home care —Arlington, TX
- $22.57 - $27.18 an hour
- Part-time
- Google Workspace
- Computer literacy
- Office
Quick Apply
10d
Patient Service Representative
Methodist Health System —Dallas, TX
- Full-time
- Bilingual
- High school diploma or GED
- Clinic
- Wellness program
- Health insurance
Pharmacy Claims Representative (remote)
Dragonfly Health —Arlington, TX
- From $22 an hour
- 12 hour shift
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
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Customer Service Representative
Veritiv —Grand Prairie, TX
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- AD&D insurance
Regional Administrative Assistant
Walgreens —Irving, TX
- $25.60 - $37.74 an hour
- Microsoft Word
- Mid-level
- Office
4d
Patient Representative
Methodist Health System —Arlington, TX
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
- Wellness program
- Health insurance
Retail Associate - NorthPark Center
Aritzia —Dallas, TX
- $20 - $30 an hour
- Part-time
- Merchandising
- Entry level
Customer Operations Representative
GEODIS Logistics LLC —Plano, TX
- Part-time
- Marketing
- Bachelor's degree
- Business
- Paid holidays
- Disability insurance
Quick Apply
9d
Front Desk Agent
Brandforge Tech —Dallas, TX
- $20 - $30 an hour
- Full-time
- Sales
- Inventory management
- Computer literacy
- Paid training
- Health insurance
Quick Apply
4d
Customer Service Representative
Gould Paper Corporation —Carrollton, TX
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Customer Service Rep 11am-8pm
Hubbard Express Air Freight and Delivery LLC —Grapevine, TX
- $19 - $22 an hour
- Communication skills
- Entry level
Quick Apply
Member Service Representative - Support Services
Advancial Federal Credit Union —Irving, TX
- $20 - $25 an hour
- Full-time
- Hybrid work
- Trade school
- Computer skills
- 1 year
- 401(k)
- Life insurance
Quick Apply
Customer Service Representative
NATIONAL PARTNERS IN HEALTHCARE —Richardson, TX
- $17.25 - $24.00 an hour
- Full-time
- Hybrid work
- Writing skills
- Basic math
- English
- Opportunities for advancement
Quick Apply
3d
Patient Services Representative
North Texas Center for Rheumatology —Euless, TX
- $16 - $18 an hour
- Full-time
- Administrative experience
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
4d

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Banking Customer Service Representative

Mphasis Digital Risk -
Fort Worth, TX

Quick Apply

Job Details

Full-time
$24 - $27 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Project reporting
Customer communication
Microsoft Excel
Microsoft Outlook
Data analysis reporting
Project documentation
Data validation techniques
Customer service
Data preparation projects
Project change management
Administrative experience
High school diploma or GED
Change management
Schedule management
Payment Processing Systems
Payroll data entry
Bank experience
Data quality monitoring
Issue tracking
Industry knowledge of financial regulations
QuickBooks
Management reporting
Managing projects
Financial services
General ledger data entry
Regulatory compliance analysis
Project stakeholder communication

Full Job Description

Executive Summary

The Migration Specialist will lead client-facing readiness and migration activities to support compliance with the SWIFT structured address mandated change. This role focuses on translating mandate requirements into actionable client plans, remediating address data gaps, orchestrating testing and certification activities, and executing controlled cutovers with minimal disruption to payment operations. Success requires strong knowledge of payment processing, and data remediation, paired with disciplined stakeholder management across clients, operations, technology, and compliance. Knowledge of SWIFT, ISO 20022 is a plus.

Role Summary

The Migration Specialist is accountable for end-to-end client enablement for structured address adoption, from impact assessment through production cutover and post-migration stabilization. The role operates as the primary migration point of contact for assigned clients, ensuring that data, message formats, operational procedures, and downstream systems are ready for the mandate timeframe. The position requires rigorous delivery management, a strong control mindset, and the ability to communicate complex change clearly to both technical and non-technical stakeholders.

Key Responsibilities (Client Readiness and Migration)

The Migration Specialist will own client readiness plans and drive execution against the project timeline. This includes coordinating client discovery to assess current-state message usage, address data quality, channel dependencies, and impacted payment flows, then defining a migration approach that aligns to the client’s operating model and the institution’s change framework.

The role will lead structured address data remediation initiatives with clients, including analysis of unstructured vs. structured address fields, identification of data quality defects, and recommendations for remediation. The specialist will partner with internal partners and client data teams to align structured address expectations with customer master data, onboarding, and periodic review processes.

The Migration Specialist will manage end-to-end testing readiness and execution, including definition of test scope, coordination of test data, validation of message conformance, and triage of defects across client teams and internal technology/operations.

The role will develop and execute cutover plans, including operational readiness (procedures, training, and exception handling). The specialist will monitor cutover execution, manage issue resolution, and provide structured communications to clients and internal stakeholders through stabilization.

Stakeholder Management and Governance

The Migration Specialist will serve as the primary coordinator across client stakeholders (payments operations, treasury, technology, data management, compliance) and internal partners (product, operations, technology, implementation, service, risk/compliance). The role will chair or facilitate recurring migration governance routines (status, risks/issues, decisions) and ensure decisions are documented, time-bound, and escalated appropriately.

The specialist will provide clear, executive-ready communications tailored to stakeholder needs, including status reporting, risk assessments, and decision requests. The role requires comfort engaging with client leadership and internal senior stakeholders, particularly when timelines, data quality, or operational constraints create delivery risk.

Success will be measured by on-time client migration aligned to the project mandate, reduction of payment exceptions attributable to address formatting, and achievement of agreed testing outcomes. Additional measures include quality of governance (timely risk identification and escalation), client satisfaction, and operational stability during and after cutover.

Required Qualifications and Experience

Candidates must have demonstrated experience delivering client-facing change management in financial services, with a strong understanding of payments processing and operational controls. The role requires experience translating regulatory or network mandates into executable delivery plans and managing delivery across multiple stakeholders under fixed deadlines.

Strong analytical skills are required to assess data quality, message content, and process flows, coupled with the ability to produce clear documentation and executive-level reporting. Candidates must be able to manage multiple concurrent client workstreams with disciplined prioritization and follow-through.

Candidates must be proficient with Microsoft Office 365, specifically Outlook, Word, Excel, and PowerPoint, and able to use these tools to manage communications, produce documentation, maintain trackers, and create executive-ready status materials.

Preferred Skills and Domain Expertise

Experience with SWIFT message standards and network-driven change is strongly preferred, including familiarity with message validation and operational implications. Working knowledge of ISO 20022 for payments (including mapping considerations from legacy formats) is highly valued.

Hands-on exposure to payments operations, investigations/repairs, and exception management is preferred, particularly where data quality drives operational breaks. Experience in data remediation programs—profiling, cleansing, enrichment, mapping rules, and governance—is advantageous, as is familiarity with KYC and address data structures and controls.

Core Competencies

The successful candidate will demonstrate strong delivery management, structured problem-solving, and a proactive risk mindset. The role requires confidence operating in ambiguity, the ability to decompose complex change into manageable work packages, and disciplined execution against deadlines. Clear written and verbal communication is essential, along with the ability to influence without direct authority.

Pay: $24.00 - $27.00 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

If selected, do you require time off within the first 90 days?
Please provide a good email address to reach you at.

Work Location: In person

Quick Apply

Refine Your Search

Operations Service Representative jobs in Irving, TX

Banking Customer Service Representative

Inbound Call Center Representative

Customer Service Representative (Remote TX)

Call Center Representative - Hybrid

Customer Service Representative

LIBRARY SERVICE REPRESENTATIVE I (PART TIME)

Customer Service Representative

Patient Service Representative

Pharmacy Claims Representative (remote)

Customer Service Representative

Regional Administrative Assistant

Patient Representative

Retail Associate - NorthPark Center

Customer Operations Representative

Front Desk Agent

Customer Service Representative

Customer Service Rep 11am-8pm

Member Service Representative - Support Services

Customer Service Representative

Patient Services Representative

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