Top 471270 Operations Support Manager Jobs

Client Support Manager
Barrett Distribution Centers —Olive Branch, MS
- $90,000 - $110,000 a year
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
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Automotive Service Manager
Weelborg Ford —Redwood Falls, MN
- $87,000 - $120,000 a year
- Weekends as needed
- Microsoft Excel
- Sales
- Dealership
- Health savings account
- Health insurance
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12d
Controls Manager
Energy Transfer Partners —Midland, TX
- Weekends as needed
- Heavy lifting
- Construction site
- System design
- Profit sharing
- Paid time off
Sr. Fabrication Operations Manager
George P. Johnson —Las Vegas, NV
- From $100,000 a year
- Weekends as needed
- Background check
- 7 years
- CAD
- Health savings account
- Health insurance
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HVAC Field Operations Manager
Del-Air Heating, Air Conditioning & Refrigeration, Inc. —Edgewater, FL
- From $90,000 a year
- Urgently hiring
- Background check
- Pass drug screening
- Driver's License
- Fuel card
- Health savings account
5d
Deli Assistant Manager
Pilot Company —Sturbridge, MA
- $55,700 - $80,735 a year
- Weekends as needed
- Mid-level
- Military encouraged
- Recruiting
- Health insurance
- Dental insurance
Tooling Manager
Flex-n-Gate —Effingham, IL
- From $135,000 a year
- Full-time
- 5 years
- Basic math
- Research
- Health savings account
- Health insurance
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Plumbing Field Supervisor / Manager
Werner Plumbing & Heating —Cheboygan, MI
- $90,000 - $110,000 a year
- No weekends
- Background check
- 18 years or older
- Construction site
- Health savings account
- Paid holidays
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Collision Center Manager - Hendrick Automotive Group | Tallahassee, FL
Hendrick Automotive Group —Tallahassee, FL
- From $150,000 a year
- Full-time
- ASE Certification
- Background check
- Dealership
- Relocation assistance
- Health insurance
Quick Apply
Defense Fuels Program Manager
EX FIS US, INC —Durham, NH
- $40,000 - $50,000 a year
- Full-time
- Military
- Office
- Project management
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14d
Director of Account Management
Bond OpCo, LLC —Fort Lauderdale, FL
- 5 years
- In-person
- Senior level
- Paid holidays
- Dental insurance
Production Manager Data Center Infrastructure
Sanmina Corporation —Fremont, CA
- $120,000 - $160,000 a year
- 7 years
- Master's degree
- Supervising experience
- Paid holidays
- Disability insurance
Operations Manager
Cogentrix Energy Power Management, LLC —Towanda, PA
- $165,000 - $175,000 a year
- Extended hours
- Background check
- 5 years
- Bachelor of Science
- Relocation assistance
- Health insurance
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Plant Manager
Novolex —Jerome, ID
- Full-time
- 7 years
- Bachelor of Science
- Analysis skills
- Health insurance
- Dental insurance
Director of Treasury Management Operations and Support
Chambers Bank —Arkansas
- Overtime
- Background check
- Computer literacy
- Writing skills
Quick Apply
Bilingual Korean - Network Project Manager
WeZON USA, Inc. —Taylor, TX
- $9,000 - $9,800 a month
- Contract
- Computer science
- Computer Science
- 5 years
Quick Apply
10d
Maintenance Manager
TreeHouse Foods —Cambridge, MD
- $97,500 - $146,300 a year
- Full-time
- Engineering
- Analysis skills
- Supervising experience
- Paid training
- Tuition reimbursement
Warehouse Supervisor
Steffes Solutions, LLC —Dickinson, ND
- Customer service
- Physical & Rehabilitation Medicine
- Mid-level
- Paid jury duty
- Paid parental leave
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Operations Manager
Kofile Technologies —Washington, MO
- Full-time
- 5 years
- Engineering
- ERP systems
- Paid parental leave
- Paid holidays
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Recycling Plant - General Manager
Royal Oak Recycling —New Ulm, MN
- $65,000 - $85,000 a year
- Overtime
- Management
- Customer service
- Heavy equipment operation
- Health insurance
- Dental insurance
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Client Support Manager

Barrett Distribution Centers -
Olive Branch, MS

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Job Details

Full-time
$90,000 - $110,000 a year

Qualifications

Customer communication
Team leadership
Supervising experience

Full Job Description

Who We Are:
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. More than anything else, we’re a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.

Here at Barrett, we’re looking for smart, hard-working top performers who are interested in joining a fantastic team within a fast-growing company. If this sounds like you and you’re looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

The Position:
The Client Support Manager, reporting to the General Manager/Sr. Operations Manager, is responsible for managing all account activity and relationships with the Client Support Team and will maintain and improve quality through the integration of activities between Barrett and clients necessary to establish a culture of service and operational excellence.
This position works Monday through Friday, from 8am-5pm.
The compensation range for this position is $90K-$110K, depending on experience.

How You'll Make an Impact:

Accountable for directing and supporting all aspects of order fulfillment and day-to-day customer relationship management, including coordination of special and last-minute shipping requests and compliance with all regulatory shipping documentation requirements.
Provides leadership and oversight of Client Support Specialists; develops and communicates clear goals, expectations, and company-wide information; attracts, develops, and retains high-performing, diverse talent through mentoring and role modeling.
Ensures team efficiency through staff training, cross-training across accounts, preparation of guidance manuals, and implementation of performance metrics in partnership with the BPO team; educates staff on Barrett's business and open book financials.
Fosters a culture of continuous improvement, collaboration, and teamwork; partners with General Manager/Sr. Operations Manager to recommend service enhancements that position Barrett as a trusted advisor.
Develops and cultivates strong customer relationships by addressing all inquiries and concerns regarding work orders, invoices, shipments, and inventory with a "one call resolution" standard.
Tracks and resolves all Client Service-related NCRs, establishing root cause analysis and corrective action plans in collaboration with management; oversees timely resolution of all scorecard-related client complaints.
Ensures timely and accurate invoicing for receiving, outbound processing, month-end billing, and all special requests and services.
Obtains and maintains deep understanding of retailer compliance manuals; communicates requirements accurately and effectively to the Client Support team.
Manages client information across applicable software platforms (Synapse, Salesforce, etc.), maintaining up-to-date client contacts and activity records; provides regular reporting on productivity and service level adherence.
Performs other related duties as needed.

Qualifications:

Minimum 2 years college required. Bachelor’s degree strongly preferred. May substitute 4 years’ supervisory experience for college degree.
A minimum of 5 years of proven experience in a customer service position; minimum of 2 years’ supervisory experience required.
Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
Proficient with all Microsoft applications; Warehouse Management Systems preferred.
Working knowledge of 3PL warehouse operations, supply chain, and transportation preferred.
Must demonstrate a high level of interpersonal and communication skills with the ability to work well under pressure and problem solve across a variety of business processes.
Able to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.
Barrett Distribution Centers, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.

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Refine Your Search

Operations Support Manager jobs

Client Support Manager

Automotive Service Manager

Controls Manager

Sr. Fabrication Operations Manager

HVAC Field Operations Manager

Deli Assistant Manager

Tooling Manager

Plumbing Field Supervisor / Manager

Collision Center Manager - Hendrick Automotive Group | Tallahassee, FL

Defense Fuels Program Manager

Director of Account Management

Production Manager Data Center Infrastructure

Operations Manager

Plant Manager

Director of Treasury Management Operations and Support

Bilingual Korean - Network Project Manager

Maintenance Manager

Warehouse Supervisor

Operations Manager

Recycling Plant - General Manager

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