Position: Epic Inpatient Orders Analyst
Start: ASAP
Length :Full Time
Location: Pacific Time Zone (EST/CST hours
Onsite/Remote: Remote
Job Scope/Summary:
Technical Support
- Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
- Use expertise to create critical, technical documentation of service requests.
- Performs other duties as assigned.
System Maintenance/Improvement
- Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
- Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off on system testing.
- Develop and maintain detailed documentation on system configurations and technical components.
- Identify potential system enhancement needs and introduce best practice options for future state workflows and process.
- Performs other duties as assigned.
Client Support
- Maintain regular communication with and collaborate with client support representatives, client’s business community, and end users to ensure the system meets the client’s business needs.
- Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
- Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.
- Performs other duties as assigned.
Requirements/Certifications:
· Must Have one of the following certifications:
EpicCare Inpatient Orders (Inpatient Procedure Orders), EpicCare Inpatient Clinical Documentation (ClinDoc) , SAP (Emergency Room), Stork (Obstetrics)
· 2+ years experience
Additional Information:
· Growth Opportunity
· Prefer someone clinically experienced/minded
· Not Orders Lab
Interview Process:
· Steps
- 1st - Video interview with applications manager
INDCORP
Job Types: Contract, Full-time
Pay: $85,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Epic Orders Analyst: 2 years (Required)
License/Certification:
- Epic Inpatient Orders Certification (Required)
Work Location: Remote