Top 11 Order Entry/data Entry/csr Jobs in Phoenix, AZ

Customer Service Representative
Heritage Exposition Services —Phoenix, AZ
- $45,000 - $70,000 a year
- Extended hours
- Microsoft Word
- Microsoft Outlook
- Office
- Paid training
- Paid holidays
Quick Apply
AzTAP Inventory Assistant Manager
Northern Arizona University —Phoenix, AZ
- $44,422 - $55,527 a year
- Background check
- Microsoft Excel
- Experience working with individuals with disabilities
Customer Service Representative
Community Choice Financial Family of Brands —Mesa, AZ
- $18.25 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
Customer Service Representative (Bilingual)
Community Choice Financial Family of Brands —Phoenix, AZ
- $18.25 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
4d

More jobs to discover

Find similar jobs that you might be interested in.

AzTAP Inventory Assistant Manager
Northern Arizona University —Phoenix, AZ
Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver’s license…
$44,422 - $55,527 a year

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

BWC Customer Service Civil Service Exam
State of Ohio - Workers' Compensation —Columbus, OH
Responds verbally (i.e., face-to-face or telephone) &/or in writing (i.e., email, web chat) to inquiries from BWC’s employers, third party representatives,…
$23.65 - $24.27 an hour
12d
Customer Service Agent
DSV —New Albany, OH
Answer incoming telephone calls in a cheerful, courteous, and timely manner. Answer phone calls and operates various types of office machines and computers…
9d

Show more jobs in cities nearby

I want to receive the latest job alert for Order Entry/data Entry/csr in Phoenix, AZ

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Order Entry/data Entry/csr jobs near Phoenix, AZ

Customer Service Representative jobs in Phoenix, AZ

Customer Service Representative jobs in Mesa, AZ

Customer Service Representative jobs in Brooklyn, NY

Call Center Customer Service Work From Home jobs in Mcallen, TX

Customer Service Representative jobs in Illinois

Customer Service Representative jobs in Toledo, OH

Fully Remote Non Customer Service jobs in Dallas, TX

Customer Service Representative jobs in Greensboro, NC

Inventory Assistant jobs in Remote

Medical Assistant Boston Children Hospital jobs in Boston, MA

Medical Assistant Orthopedic jobs in New Jersey

Inventory Assistant jobs in Miami, FL

Inventory Assistant jobs in Celebration, FL

Executive Assistant jobs in Durham, NC

Inventory Assistant jobs in Las Vegas, NV

Customer Service Representative jobs in Naples, FL

Hospital Food Service jobs in Chicago, IL

Customer Service Representative jobs in Toms River, NJ

Customer Service Representative jobs in Waterbury, CT

Customer Service Representative jobs in San Bernardino, CA

Customer Service Representative

Heritage Exposition Services -
Phoenix, AZ

Quick Apply

Job Details

Full-time
$45,000 - $70,000 a year

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee stock ownership plan
Opportunities for advancement

Qualifications

Microsoft Word
Google Docs
Microsoft Outlook
Spreadsheets
Word embeddings
Schedule management
Driver's License
Math
Event customer service
Quality data entry
Customer data entry

Full Job Description

Job Overview & Purpose

The Customer Service Representative (CSR) plays a critical role in ensuring a superior customer experience and supporting event service requirements. This individual is responsible for order execution, exhibitor support, on-site trade show services, and vendor product shipments.

As a frontline customer contact, the CSR must be organized, detail-oriented, and proactive, with the ability to multi-task and effectively communicate with clients and internal teams. This position requires collaboration with various departments to establish production schedules and ensure smooth execution on-site.

Reports to: Customer Service Representative Manager

Key Responsibilities & Duties

Primary Responsibilities

Customer Follow-Up & Engagement – Assist in customer communication, responding to inquiries, and providing updates to ensure a seamless exhibitor experience.
Order Management & Data Entry – Accurately enter exhibitor orders into the Heritage system, ensuring all customer requests and changes are recorded efficiently.
Phone & Email Support – Answer client calls and emails, addressing their questions, concerns, and service needs in a professional manner.
On-Site Trade Show Support – Assist with customer service operations at trade show venues, ensuring exhibitor needs are met and logistics run smoothly.
Invoice & Payment Processing – Calculate figures such as discounts, commissions, taxes, and total prices for invoicing purposes.
Production Coordination – Collaborate with other departments to establish production schedules and ensure timely execution of services.

Additional Responsibilities

Travel & On-Site Service Assistance – Available for paid travel to trade shows, including overnight stays and weekend/extended hours when necessary.
Process Improvement & Task Management – Identify opportunities for operational improvements, ensuring workflow efficiency.
Administrative & Office Support – Assist with filing, document management, and internal communications.
Customer Issue Resolution – Proactively address and resolve exhibitor concerns, escalating issues when necessary.

Work Environment & Physical Demands

This position is full-time and in-person, requiring regular travel to trade show sites and on-site customer service operations. Travel will be required for event setup, execution, and teardown, and employees must be available for weekend work and extended hours as needed, depending on show schedules.

Frequent periods of sitting, standing, walking, and typing. Ability to lift up to 25 lbs.. Periodic bending, reaching, twisting, carrying, pushing, and pulling.

Heritage Exposition Services is a DRUG-FREE WORKPLACE and requires pre-employment drug and background screenings.

Requirements

Required Skills & Qualifications

Required:

1-3 years of experience in customer service, hospitality, sales, or event support.
Proficiency in:
- Microsoft Excel (data entry, reporting)
- Microsoft Outlook (email and scheduling)
- Microsoft Word (documentation)
- Google Docs (collaborative processing)
Strong mathematical skills for invoicing and order processing (calculating taxes, discounts, percentages).
Excellent verbal and written communication skills with a strong customer service mindset.
Highly organized and detail-oriented with the ability to multi-task in a fast-paced environment.
Ability to work independently and proactively solve problems while maintaining professionalism.
Valid driver's license and reliable form of transportation

Preferred:

Previous experience in the hospitality, event services, or sales industries.
Experience handling order processing and exhibitor services for trade shows or large-scale events.
Experience with customer relationship management (CRM) systems.

At Heritage Exposition Services, we require all team members to uphold our H-Hour Service commitment, ensuring that every client receives the highest quality experience—no exceptions. Our team is dedicated to excellence, responsiveness, and professionalism in every interaction, maintaining the standards that set us apart in the industry.

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401(k)) with employer match when applicable
Employee Stock Ownership Plan (ESOP) – eligible employees participate in the company’s long-term growth and success
Paid Time Off (Vacation, Sick & Paid Holidays)
Training & Professional Development
Career growth opportunities within a nationwide, employee-owned organization

Heritage Exposition Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected status under applicable laws. All employment decisions are based on qualifications, merit, and business needs.

Quick Apply

Refine Your Search

Order Entry/data Entry/csr jobs in Phoenix, AZ

Customer Service Representative

AzTAP Inventory Assistant Manager

Customer Service Representative

Customer Service Representative (Bilingual)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for Order Entry/data Entry/csr in Phoenix, AZ

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected