Top 171 Outbound Customer Service Jobs in Reno, NV

Admissions Representative
Unitek College Of Nursing —Reno, NV
- $25 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- University
- Paid holidays
- Dental insurance
Quick Apply
4d
Financial Customer Service Representative
Tahoe Forest Health System —Reno, NV
- $29.17 an hour
- Bilingual
- Microsoft Access
- Hospital
Quick Apply
MEMBER RESOURCE CENTER REPRESENTATIVE
GREATER NEVADA CREDIT UNION —Reno, NV
- $17.07 - $23.56 an hour
- Full-time
- Bilingual
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Customer Care Specialist
Elemental Brands —Reno, NV
- $22 - $24 an hour
- Full-time
- Google Workspace
- English
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Seasonal (Temporary) Customer Service Call Center Agent
TRANZACT —Reno, NV
- $15.50 - $16.50 an hour
- 8 hour shift
- Remote
- English
- High school diploma or GED
- Older adults
Quick Apply
Director, Member Advocate Center
Costco Auto Program —Reno, NV
- $100,000 - $110,000 a year
- Full-time
- 7 years
- Microsoft Outlook
- Bachelor's degree
Quick Apply
Care Operations Specialist - (on site)
Best Buy Health —Reno, NV
- $17.16 - $26.30 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Wellness program
- Health insurance
6d
Senior Account Manager
Sticker Pack, INC —Sparks, NV
- $21.63 - $26.44 an hour
- Full-time
- Research
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Warehouse Lead Associate
ID Logistics —Reno, NV
- $23.50 an hour
- Monday to Friday
- Microsoft Excel
- Mid-level
- High school diploma or GED
- COVID-19 protective measures
- Health savings account
Security Officer - Access Control
Allied Universal —Sparks, NV
- $25.50 an hour
- Full-time
- 18 years or older
- Customer service
- Pass drug screening
- Paid training
- AD&D insurance
Quick Apply
1d
Industrial Engineer II
Barnes & Noble, Inc. —Reno, NV
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Accounts Receivable Specialist- Remote
UHS of Delaware, Inc. - Corporate Office - Remote —Reno, NV
- $19.14 - $28.72 an hour
- Full-time
- Remote
- Customer service
- Computer literacy
- Research
- Health insurance
- Dental insurance
6d
Customer Engagement Representative 1
Renown Health —Reno, NV
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
Curbside Attendant
Ayr Wellness —Reno, NV
- Weekends as needed
- High school diploma or GED
- 1 year
- Entry level
Quick Apply
Shipping Clerk - Day Shift
Dorman Products —Reno, NV
- Full-time
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
3d
The UPS Store Associate
The UPS Store —Reno, NV
- $14 - $16 an hour
- Part-time
- Bilingual
- Data entry
- In-person
- Flexible schedule
Quick Apply
Inside Sales Account Manager - West
The RealReal —Carson City, NV
- $24.35 - $37.14 an hour
- Full-time
- Remote
- Google Workspace
- Mid-level
- Organizational skills
- Paid parental leave
- Employee stock purchase plan
4h
Account Administration Associate
Figure Lending —Reno, NV
- Up to $59,800 a year
- Hybrid work
- Bachelor of Science
- Office
- Residential
- Continuing education credits
- Commuter assistance
Quick Apply
4d
Customer Service Representative
ITS Logistics —Sparks, NV
- Microsoft Outlook
- Word processing
- English
Telemarketer
Rick’s AEC Reprographics —Reno, NV
- Clean driving record
- Microsoft Outlook
- Analysis skills
- Opportunities for advancement

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Admissions Representative

Unitek College Of Nursing -
Reno, NV

Quick Apply

Job Details

Full-time
$25 - $30 an hour
4 days ago

Benefits

Paid holidays
Dental insurance
Tuition reimbursement
Vision insurance
Life insurance

Qualifications

Microsoft Excel
Microsoft Outlook

Full Job Description

Company Description

As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.

Job Description

Under direct supervision, recruit qualified candidates for the college’s academic programs in a compliant, appropriate, and professional manner. Provide basic information, routine guidance, and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college’s catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews, and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. All activities will be monitored to ensure consistency with company standards.

Job Responsibilities:

The expectation is that the majority of an Admissions Representative’s time will be spent directly interacting with prospects/students either in person or on the phone. It is also expected that the Admissions Representative meet all minimum standards outlined per the performance management program.

Prospect/Student Interaction (90%)

Building Relationships

Take inquiry calls from all potential students interested in knowing or receiving information about the programs—including entrance requirements, curricula, and academic standards—and encourage qualified prospects to schedule an appointment for an interview.
Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula, and academic standards.
Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role.
Participation in organized phone-a-thons and dialing campaigns according to company best practices is required and is an essential part of day-to-day activity.
Initiate unsolicited leads and generate new business when not responding to outstanding
inquiries or working with current prospective students.
Follow up on all inquiries that fail to schedule or show for an interview.
Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns.

Interviews

Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated Company Policy.
Utilize only approved company materials during the interview process, and conduct interviews according to the stated policies and process at all times.
Meet with the potential students to explain the program offering and match the college’s benefits and advantages to the student’s needs. Discuss and advise suitable programs in accordance with the student’s desires, qualifications, and objectives.
Make all efforts to ensure that admissions management meets with the potential student and is well informed about the student’s motivations and concerns about attending the college.

Mentoring and Guidance (5%)

Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements, including the application of policies, procedures, and documentation regarding the admissions process.
Serve as a liaison between student and campus, and make all necessary enrollment forms available and assist in completion as needed (including reviewing applications and related documentation for compliance, partnering with Finance to ensure a high level of customer service during the transition, and following up to ensure that financial aid packaging is complete).
Mentor and advise students to help them identify their unique skills and interests.
Address any easily-resolved inquiries, questions, concerns or issues (may refer more difficult issues to a more experienced staff member), and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements.

Administrative (5%)

Accurately account for all inquiries and the admissions activity associated with all Inquiries.
Complete daily activity reports.
Ensure that all pre-start paperwork is completed accurately and in a timely manner.
Keep all required reports current and accurate, including information stored in the system.
Attend and successfully complete all training for this position, as required at any time by the Company.
Attend meetings as directed by supervisor.
Key Behaviors
Dependability: Responds to requests for service and assistance
Teamwork: Balances team and individual responsibilities
Decision Making: Displays willingness to make decisions
Communication: Effectively communicates with others
Time Management: Is able to complete all job requirements in allotted time
Work Ethic: Displays an organized and results-oriented approach, and motivation to perform without extensive direction.
Accuracy: Displays high quality of work and level of accuracy
Regular, in-person attendance up to 5 days per week on campus/on site is an essential function of this position
This role requires on-site collaboration with students, faculty, and staff
Perform other duties as assigned by local leaders.

Qualifications

Education, Experience, Knowledge, Skills and Abilities:

Minimum 2 years’ customer service, telemarketing, or sales experience
Demonstrated ability to fulfill Company Key Behaviors
Excellent presentation skills
Bachelor’s degree preferred
Knowledge of Microsoft Office Suite: Word, Excel, Outlook
Ability to work assigned/flexible hours necessary to complete the job on a weekly basis

Additional Information

We Offer:

Medical, Dental and Vision starting the 1st of the month following 30 days of employment
2 Weeks’ starting Vacation per year. Increasing based on years of service with company
12 paid Holidays and 2 Floating Holiday
Company Paid Life Insurance at 1x’s your annual salary
Leadership development and training for career advancement
Tuition assistance and Forgiveness for you and your family up to 100% depending on the program

Quick Apply

Refine Your Search

Outbound Customer Service jobs in Reno, NV

Admissions Representative

Financial Customer Service Representative

MEMBER RESOURCE CENTER REPRESENTATIVE

Customer Care Specialist

Seasonal (Temporary) Customer Service Call Center Agent

Director, Member Advocate Center

Care Operations Specialist - (on site)

Senior Account Manager

Warehouse Lead Associate

Security Officer - Access Control

Industrial Engineer II

Accounts Receivable Specialist- Remote

Customer Engagement Representative 1

Curbside Attendant

Shipping Clerk - Day Shift

The UPS Store Associate

Inside Sales Account Manager - West

Account Administration Associate

Customer Service Representative

Telemarketer

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