Top 9885 PC Leader Jobs

Healthcare Call Center Supervisor (Remote)
CareTalk Health —Remote
- $40 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
- 3 years
Quick Apply
Academic Engagement Manager - Remote USA
Calyxo —Remote
- $130,000 - $150,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- 401(k)
Quick Apply
PT Telephone Interviewer
Advanced Behavioral Health (ABH®) —Hartford, CT
- Part-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Access
Registered Nurse Care Manager - Clinical Diabetes Educator; $30,000 Sign On, $15,000 Relocation, and Retention Bonus eligible
Yukon-Kuskokwim Health Corporation —Bethel, AK
- From $54.95 an hour
- Full-time
- Nursing
- RN License
- Hospital
- Paid holidays
- Disability insurance
Physical Therapist - Mid-Michigan areas of Jonesville, Napoleon, Leslie, and Jackson
Orthopaedic Rehab Specialists, PC —Jackson, MI
- $75,000 - $100,000 a year
- Full-time
- Background check
- Physical & Rehabilitation Medicine
- Mid-level
- Profit sharing
- Continuing education credits
Quick Apply
Senior Family Law Attorney (5+ Years Experience)
Turco Legal, PC —Manchester, NH
- $125,000 - $225,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Sales Tax Supervisor
Les Schwab Warehouse Center, LLC —Bend, OR
- Full-time
- CPA
- 5 years
- Bachelor of Science
Quick Apply
12d
Attorney - Bankruptcy Partner
Robinson and Henry —Denver, CO
- From $150,000 a year
- Full-time
- Hybrid work
- Senior level
- Health insurance
- Dental insurance
Quick Apply
QA Coordinator (Korean-English Bilingual)
Bluu.Inc —Hackensack, NJ
- $23 - $27 an hour
- Full-time
- Bilingual
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Wave Planner - 2nd shift
Mercury Marine —Fond du Lac, WI
- $54,300 - $75,400 a year
- Full-time
- Oracle
- 5 years
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply
First Presbyterian Church Ottumwa - Senior Pastor
Vanderbloemen Search Group —Ottumwa, IA
- Full-time
- Background check
- Hospital
- Research
Quick Apply
Biogas Operator
Vanguard Renewables —Deerfield, MA
- $26 - $31 an hour
- Full-time
- Background check
- Microsoft Outlook
- Military
- 401(k)
- Paid time off
Quick Apply
FCRA Litigation Counsel
Berger Montague PC —Minneapolis, MN
- $110,000 - $115,000 a year
- Full-time
- Hybrid work
- Background check
- Writing skills
- US work authorization
- Profit sharing
- Commuter assistance
Quick Apply
MD/DO - Remote Collaborating Physician - Telehealth Ophthalmologist (Broadly licensed)
Songbird Therapy —Remote
- Contract
- Medicine
- US work authorization
- In-person
- Flexible schedule
Quick Apply
Associate Attorney
Confidential —Orange County, CA
- From $120,000 a year
- Full-time
- Mid-level
- US work authorization
- Organizational skills
- Health insurance
- 401(k)
Quick Apply
Electrical Technician
Shalag US, Inc. —Oxford, NC
- $28 - $30 an hour
- Full-time
- Background check
- Microsoft Excel
- Management
- Health insurance
- Dental insurance
Quick Apply
Biogas Operator
Vanguard Renewables —Spencer, MA
- $26 - $31 an hour
- Full-time
- Background check
- Microsoft Outlook
- Military
- 401(k)
- Paid time off
Quick Apply
Psychology Office - Insurance Billing / Business Office Specialist
Tru Living Psychology —Orem, UT
- $22 - $26 an hour
- Full-time
- Private practice
- Microsoft Excel
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Electronics Technician
AMPTEK —Bedford, MA
- $25 - $29 an hour
- Full-time
- Background check
- Computer literacy
- Maintenance
- Health insurance
- Flexible spending account
Quick Apply
Nurse Practitioner
LIVING WATER VEIN INSTITUTE —Johnson City, TN
- $90,000 - $110,000 a year
- Full-time
- Private practice
- Mid-level
- US work authorization
- 401(k)
- Paid time off
Quick Apply

I want to receive the latest job alert for PC Leader

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

PC Leader jobs near

Healthcare Call Center Supervisor (Remote)

CareTalk Health -
Remote

Quick Apply

Job Details

Full-time
$40 an hour

Qualifications

Staff supervision
Process audits
Achieving HIPAA compliance
Coaching
HIPAA
Performance feedback (performance evaluation method)
Clinical audit and monitoring
Clinical performance metrics
Clinical information systems
Telehealth experience
Video communication
Telehealth platforms
Clinical confidentiality policies
Clinical documentation standards
Call center management
Quality assurance experience within healthcare

Full Job Description

Job Title: Healthcare Call Center Supervisor - Remote

Location: Remote - United States

Employment Type: FT W2

Compensation: $40 per hour

CareTalk Health

CareTalk Health is a fully remote, nationwide virtual medical practice. We partner with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps, reaching members wherever they are. We believe virtual care isn't a compromise — it's care delivered the way patients actually want it. Our job is to make that experience simple, reliable, and human.

About the Role

CareTalk Health is seeking a Healthcare Call Center Supervisor to oversee a fully-remote workforce supporting virtual telehealth visits. This role is responsible for day-to-day operational execution across providers, nurses, and clinical support employees and contractors, ensuring consistent visit flow, strong performance against KPIs, and a high-quality patient experience.

This is a highly visible role that partners closely with Clinical Operations, Quality, Workforce Management, and Training to support a scalable, high-volume telehealth model.

The standard schedule for this role is Monday through Friday, 8:00 AM – 5:00 PM EST. In addition, there will be some Saturdays as needed, with most Saturdays expected to be every other week from 9:00 AM – 5:00 PM EST.

This position also requires a degree of schedule flexibility. At times, the Supervisor will need to monitor and support observed evening shifts, which may include coverage or oversight during 10:00 AM – 6:00 PM EST or 11:00 AM – 7:00 PM EST hours, as operational needs dictate.

What You'll Do

Key Responsibilities

Operational Leadership

Supervise patient-facing employees and contractors (providers, nurses, or clinical support staff) delivering telehealth visits.

Lead daily operational huddles, shift readiness, and real-time issue resolution.

Monitor staffing coverage, schedules, and adherence to ensure service-level targets are met.

Identify and resolve operational gaps impacting visit completion, wait times, or patient experience.

Performance & KPI Management

Own key operational KPIs (e.g., visit completion, productivity, wait time, adherence).

Analyze performance trends, identify root causes, and drive corrective action.

Provide clear, actionable feedback through coaching and performance discussions.

Quality, Compliance & Workflow Adherence

Reinforce standardized telehealth workflows, documentation requirements, and HIPAA compliance.

Ensure teammates follow established escalation pathways for clinical and operational issues.

Partner with QA and Training teams to support onboarding, refreshers, and targeted coaching.

Reporting & Cross-Functional Collaboration

Deliver regular performance and staffing reports to operational and clinical leaders.

Collaborate with Workforce Management, Quality, Training, Recruiting, and Clinical Ops teams.

Support change management, new program launches, and continuous process improvement.

Required

3+ years of supervisory experience in a call center or contact center environment with Healthcare background such as a Registered Nurse (RN) or other clinical training.

2+ years supporting telehealth or healthcare appointment operations.

Strong track record driving performance through KPIs, coaching, and accountability.

Comfortable reviewing cases, conducting audits, and delivering direct, constructive feedback.

Working knowledge of HIPAA and healthcare service standards.

Experience with contact center and clinical systems (call recording, QA tools, dashboards, EHR/EMR platforms).

Preferred

Experience in high-volume healthcare, virtual care, urgent care, or provider services.

Experience supervising or managing contractor or contingent workforces.

Familiarity with workforce management concepts (coverage, adherence, occupancy).

Experience with quality monitoring programs and calibration.

Technical Requirements:

Computer: Windows or Apple Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones) Must have at least Windows 10 or MacOS 13.

Headphones: Wired headphones required for optimal audio quality.

Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router. Must have an ethernet cable connecting computer directly into router

Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type).

Video Capability Required: Required for video calls. (Webcam) Laptops will come with a built in webcam which is fine. If it doesn't you'll need to get one.

Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users.

Why CareTalk Health

CareTalk Health is a fast-growing telehealth organization that delivers high-quality virtual care at scale. This role offers the opportunity to shape contractor operations, influence performance outcomes, and support innovative care models across a nationwide clinical workforce.

CareTalk Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

California applicants: Please review our California Applicant Privacy Notice at Collection before applying. The notice explains the categories of personal information we collect, how we use and retain it, whether we sell or share it, and your privacy rights under California law: https://caretalkhealth.com/california-privacy-notice.

Quick Apply

Refine Your Search

PC Leader jobs

Healthcare Call Center Supervisor (Remote)

Academic Engagement Manager - Remote USA

PT Telephone Interviewer

Registered Nurse Care Manager - Clinical Diabetes Educator; $30,000 Sign On, $15,000 Relocation, and Retention Bonus eligible

Physical Therapist - Mid-Michigan areas of Jonesville, Napoleon, Leslie, and Jackson

Senior Family Law Attorney (5+ Years Experience)

Sales Tax Supervisor

Attorney - Bankruptcy Partner

QA Coordinator (Korean-English Bilingual)

Wave Planner - 2nd shift

First Presbyterian Church Ottumwa - Senior Pastor

Biogas Operator

FCRA Litigation Counsel

MD/DO - Remote Collaborating Physician - Telehealth Ophthalmologist (Broadly licensed)

Associate Attorney

Electrical Technician

Biogas Operator

Psychology Office - Insurance Billing / Business Office Specialist

Electronics Technician

Nurse Practitioner

I want to receive the latest job alert for PC Leader

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected