Top 5752 PD Jobs | SimplyHired

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Catholic Health —Smithtown, NY
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Catholic Health —Smithtown, NY
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Catholic Health —Smithtown, NY
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Virtua Health —Camden, NJ
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- 12 hour shift
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Jersey City Medical Center —Jersey City, NJ
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Catholic Health —Bethpage, NY
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Quick Apply
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Catholic Health —Smithtown, NY
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Jersey City Medical Center —Jersey City, NJ
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Claim Rep I, PD (Hybrid or Remote)

MAPFRE -
Webster, MA

Apply Now

Job Details

$45,000 - $57,000 a year

Benefits

Internal mobility program
Health insurance
Tuition reimbursement
Paid time off
Employee discount
Opportunities for advancement
Retirement plan

Qualifications

Liability assessment in motor vehicle insurance
Phone communication
Caseload management
Regulatory compliance in claims processing
Phone customer support
Documentation tools
Decision making
Customer engagement
Insurance policy review
Guidewire (insurance claims software)
Insurance claims management software
Insurance claims fraud prevention
Associate's degree
Leadership
Communication skills
Entry level
Time management

Full Job Description

This role offers a hybrid work arrangement (3 days remotely and 2 days in the office each week) for candidates within a commutable distance, as well as remote opportunities.

Training Schedule: Monday through Friday: 8:00 a.m. – 4:30 p.m. EST

Post-Training Schedule: Monday through Friday: 8:30 a.m. – 5:00 p.m. EST

Compensation is commensurate with experience

Kickstart your career with a company that is committed to your success. As a Claim Representative I, APD (Auto Physical Damage), you'll play an important role in helping customers during unexpected situations while building valuable professional skills in communication, problem-solving, and decision-making. We provide comprehensive training, supportive leadership, and a clear career path designed to help you grow. For ambitious individuals who demonstrate strong performance and a passion for learning, opportunities for advancement can come quickly. Join a team where your contributions matter and your career potential is unlimited.

Sign-On Bonus Available! We’re offering a sign-on bonus for Claim Representative, APD

In This Role, You Will

Deliver an exceptional customer experience by providing service aligned with established standards and expectations
Communicate clearly, concisely, and empathetically across phone and written interactions
Identify customer needs and service opportunities, responding with urgency and care
Demonstrate strong system discipline, including log-in management, availability, and time tracking to meet service levels
Investigate, evaluate, and resolve low-complexity physical damage claims accurately and efficiently
Utilize claims systems and tools to manage assigned caseload effectively
Contact relevant parties to support accurate coverage and liability determinations and identify potential exposures
Maintain timely, accurate claim documentation and diaries, meeting open and close targets
Adhere to all internal claims handling guidelines and external regulatory requirements
Participate in training and development to build technical knowledge and skills
Use Guidewire (GW) claims systems for documentation, task management, and coverage verification
Contribute to a positive, customer-first team environment by sharing knowledge and supporting team success

What You Bring to the Role

0–2 years of related experience, or an associate degree with 2–4 years of relevant experience; a bachelor’s degree in a related field or an equivalent combination of education and experience is also preferred but not required
Basic understanding (or ability to quickly learn) auto policy coverages and exclusions related to low-complexity claims
Ability to identify claim types, liability indicators, and required documentation for proper handling
Strong communication skills with the ability to demonstrate empathy and professionalism in all interactions
Effective time management and organizational skills to manage caseload and meet productivity expectations
Attention to detail and ability to maintain accurate documentation
Ability to recognize potential fraud indicators and escalate appropriate
Comfort working with systems/technology, including claims platforms like Guidewire
Proven reliability, accountability, and professionalism
A positive, solutions-oriented mindset with strong teamwork and collaboration skills
Flexibility and adaptability in a fast-paced, customer-focused environment

***Your Health, Your Wellbeing—Fully Supported***

$0 Premium Medical Plan Option
Keep more of what you earn. Employees earning under $75,000 who elect single coverage under our Super Value Plan enjoy $0 monthly premiums—comprehensive healthcare at no cost to you.

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

#MAPFRE123

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Pay Range $45,000 - $57,000 (non-exempt)

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at [email protected].

We are proud to be an equal opportunity employer.

Apply Now

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