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Mailroom Clerk

White Horse Village -
Newtown Square, PA

Quick Apply

Job Details

Part-time
$16 an hour

Qualifications

Customer service
Infection control
HIPAA
Employee relationship building
Administrative experience
Clerical experience

Full Job Description

Purpose of Job:

To pick up mail from appropriate post office and deliver to White Horse Village. Sort and distribute mail and packages to staff and residents.

Introduction:

Your job description has been designed to outline the responsibilities of your specific job title. Every effort has been made to include all items. It is understood that since you work in the service industry that NOT all situations can be listed. We encourage you to provide the best customer services possible while accomplishing the tasks of your job. The omission of specific duties or responsibilities does not mean that you should not complete the task. Your job description outlines the general duties as well as establishes the method for performing other duties as assigned by a Director, Vice President or President.

Each job description contains 7 essential categories for every job and 1 category of title specific duties. Please review them and ask your supervisor if you have any questions.

Administrative Functions:

Maintain a good work rapport with inter-department personnel.

Assist in planning, developing, organizing and implementing departmental activities as directed.

Assist coordinating departmental service with other departments.

Adhere to all WHV policies and procedures.

Perform administrative duties such as: filing, completing forms, reading materials and attend meetings, as directed.

Create and maintain a good customer service environment.

Attends monthly town hall meetings as scheduled.

Training/In-Service Attendance:

Attend and participate in all required in-services and educational classes.

Attend and participate in workshops, seminars and coursework, as directed.

Safety and Sanitation:

Follow and establish safety procedures and precautions when performing the aspects of your job.

Report all injuries immediately to your supervisor.

Lift using proper technique. Assist others when directed.

Report all unsafe and hazardous conditions and equipment to your supervisor.

Maintain a work area that is clean and hazard free.

Follow all infection control procedures as they apply.

Safety and Sanitation:

Know and follow fire and disaster plans.

Use personal protective equipment when performing tasks that might involve infectious materials.

Equipment and Supply Usage:

Report all equipment malfunctions or breakdowns immediately.

Report low or depleted supplies to the appropriate person.

Use equipment for its intended purpose.

Follow correct official procedures when using equipment.

Resident Rights:

Maintain the confidentiality of resident information.

Handle all resident property with respect.

Knock before entering into a residents’ room or dwelling.

Ensure that residents are treated fairly and with respect allowing for individuality and privacy.

Uphold the residents’ civil rights.

Regulatory Compliance:

Follow all OSHA, CDC guidelines.

Review book of Material Safety Data Sheets prior to working with any chemicals.

Treat all team members fairly and equally without regard to race, color, creed, national origin, age, sex, religion, handicap or marital status.

Adhere to all local, state or federal regulations as they apply.

Completes annual compliance training and exhibits behavior as set forth by the code of conduct in the performance of their duties.

Abides by White Horse Village’s code of conduct in the performance of their duties.

Committee Function:

Serve on committees as assigned.

When serving on a committee, participate to the fullest of your ability.

Mail Service:

Set up and maintain mailroom, as instructed.

Pick up the mail from the post office on Monday through Saturday schedule.

Sort, distribute and collect all mail in mail room.

Distribute all resident mail on a timely basis.

Sort and distribute mail and packages to Canterbury, Personal Care and Four Seasons residents in a timely manner.

Work with the resident services department with resident issues.

Return mail bins to proper storage areas by end of shift.

Keep work area clean on a daily basis including sweeping of mail area, when necessary.

Handle all packages carefully as not to cause breakage or damage.

Call residents to inform of perishable/flowers for pick up.

Assure that mail room supplies for the next day are readily available and operate/use all equipment in a safe and sanitary manner, and in compliance with all federal, state, local and community regulations and policies.

Distribute WHV, Inc. mail and packages to proper location or person.

Sort U.S. Mail and place in all WHV, Inc. mail in internal mail boxes.

Check loading dock area at least once a day for packages.

Document all certified, registered, insured packages and mail. Obtain signatures of proof of delivery.

Sort and distribute all in-house mail to the appropriate locations.

Check for telephone messages at beginning and end of shift.

Ensure that all requests for packages to be left at the front desk are dropped off.

Mail Service (cont’d.):

Get required signature on package request form.

Keep mail vehicle clean and have a full tank of gas.

Perform all other duties as assigned.

Compliance Requirements:

Completes annual compliance and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of duties.
Adheres to the Organizations Policies and Procedures regarding the Compliance Program of the organization and is timely in reporting any possible concerns.
Follows all local, state and federal regulations as they pertain to the position.
Adheres to the Organization’s Policy and Procedures covering Privacy and Security in Compliance with HIPAA regulations.

VALUES:

Compassion: Demonstrate care and empathy in all our interactions.
Inclusiveness: Create a diverse environment that is welcoming and accepting.
Growth: Explore opportunities for learning and change.
Generosity: Give of oneself to benefit others.
Respect: Value the worth of each person.
Relationships: Develop meaningful connections with one another.
Stewardship: Commit to use our resources wisely.

Job Type: Part-time

Pay: $16.00 per hour

Ability to Relocate:

Newtown Square, PA 19073: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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