Top 182856 Part Time Promotions Jobs

Customer Success Representative (Part- Time)
California Society of Certified Public Accountants —Remote
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- Microsoft Excel
- Microsoft Outlook
- 5 years
- Profit sharing
- Paid holidays
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REMOTE - Call Center Representative
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Outbound Sales Associate
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Mate Tow
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Instacart Shopper - Delivery Driver
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Sales Representative (Full-Time & Part-Time)
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Instacart Shopper - Delivery Driver
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Customer Success Representative (Part- Time)

California Society of Certified Public Accountants -
Remote

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Job Details

Part-time
$27 - $30 an hour
2 days ago

Benefits

Profit sharing
Internet reimbursement
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Gym membership
Life insurance
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Title: Customer Success Representative (Part- Time)
Location: Remote

Meet CalCPA

Company | Nonprofit | 1 - 60 Employees

We are a mission-based organization that strives to increase the value and promote the integrity of the CPA profession. We work as a team to contribute to the success of our 40,000+ members; and strengthen our client, employer, public and government trust in CalCPA member advice, work products and expert opinions.

Position Summary

We are seeking a friendly, professional, service-oriented and tech-savvy Customer Service Representative to join our team!

In this role, you'll be the first point of contact for our members and customers, providing support through phone, live chat, and email. You'll play an important role in building positive relationships, answering questions, solving problems, and helping members get the most value from our programs, products, and services.

We're seeking someone who is dependable, organized, patient, and eager to learn. The ideal candidate enjoys working with people, adapting to new systems and processes, and collaborating with colleagues across multiple departments. Candidates who are strong communicators, resourceful, and motivated by helping others will thrive in this position.

Duties and Responsibilities:

Provide exceptional member and customer support via:

Phone - Zoom Call Center
Live chat - text.com
Email inquiries

Assist members with:

Account and membership questions
Technical troubleshooting and issue resolution
Event and education registration support
Product and service inquiries
General CPA Licensing and Continuing Education questions

Accurately document interactions, member and customer records, and updates in Salesforce and related systems
Occasional data entry
Conduct outbound outreach and follow-up communications as needed
Collaborate with internal teams to resolve customer issues efficiently
Maintain professionalism, empathy, and responsiveness in all interactions
Support departmental projects and administrative tasks as assigned
Participate in team meetings, training, and process improvement efforts

Qualifications:

Minimum 5 years of customer service or call center experience
High school diploma or equivalent required; additional education in business, communications, customer service, or related fields is a plus
Strong verbal and written communication skills
Ability to manage multiple inquiries and systems simultaneously
Excellent attention to detail and organizational skills
Strong problem-solving skills and customer-focused mindset
Comfortable working in a dynamic, evolving environment
Ability to work independently while collaborating effectively with a remote team
Flexibility in response to changing priorities and scheduling needs

Technical Skills & Systems Experience

Salesforce or similar CRM/ticketing systems
Zoom Contact Center or automated call distribution systems
Live chat platforms
Microsoft Office Suite, including Outlook, Excel, Word, and Teams
Digital collaboration and AI-assisted tools such as ChatGPT

Schedule:
This is a remote part-time position with a guaranteed minimum of 20 hours per week. Core working hours are typically Monday through Friday, 10:00 a.m. to 2:00 p.m. PT, with opportunities for additional hours based on business needs and scheduling demands.

Salary:
$27 - $30 per hour.

Benefits:

Competitive Medical, Dental and Vision Insurance
401(k) + Employer Match + profit sharing
Life Insurance
Long-Term Disability Insurance
Pet Insurance
Wellness/Gym Membership
Paid Leave of Absence
Generous PTO
13 Paid Holidays
Gratitude Days
Monthly remote-work reimbursement to power your Internet
Company Retreats
Holiday Events
Tuition Reimbursement
Free CalCPA classes and events

It is the policy of CalCPA to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities.

Quick Apply

Refine Your Search

Part Time Promotions jobs

Customer Success Representative (Part- Time)

Freelance Copywriter

Consumer Support Representative (Part Time)

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