Top 151 Patient Account Representative Jobs in Decatur, GA

Patient Access Representative
Emory Healthcare —Atlanta, GA
- $18.90 - $23.03 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
14d
Patient Service Representative
United Digestive —Atlanta, GA
- Full-time
- Bilingual
- Computer literacy
- HIPAA
Quick Apply
Front Desk Coordinator
ORAL SURGERY ASSOCIATES & DENTAL IMPLANT CENTERS —Tucker, GA
- $21.50 - $23.00 an hour
- Dental office
- Administrative experience
- High school diploma or GED
Patient Account Rep II
Morehouse School Of Medicine —Atlanta, GA
- Spanish
- HIPAA
- English
Patient Services Coordinator
Peachtree Orthopaedic Clinic —Atlanta, GA
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
Quick Apply
Patient Services Retention Coordinator
United Digestive —Atlanta, GA
- Full-time
- Bilingual
- Computer literacy
- Medical office experience
Quick Apply
Full-Time Patient Account Representative
RiverWoods Behavioral Health —Riverdale, GA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
WFH Healthcare Customer Service (Insurance Knowledge a Plus)
HOLLIS COBB ASSOCIATES LLC —Duluth, GA
- Remote
- Microsoft Word
- Computer literacy
- HIPAA
- Work from home
Quick Apply
Administrative Assistant - PRN
Emory Healthcare —Atlanta, GA
- $20.84 - $25.39 an hour
- PRN
- 5 years
- Office
- High school diploma or GED
- Wellness program
- Health insurance
A/R Follow-Up Specialist
Children’s Healthcare of Atlanta Cardiology —Atlanta, GA
- $23 an hour
- Full-time
- Mid-level
- Office
- 21 years or older
- Health savings account
- Health insurance
Revenue Cycle Rep III-Cardiology
Piedmont Healthcare Inc. —Atlanta, GA
- Full-time
- Remote
- 5 years
- High school diploma or GED
- Data entry
7d
Revenue Cycle Rep III-OBGYN
Piedmont Healthcare Inc. —Atlanta, GA
- Full-time
- Remote
- 5 years
- High school diploma or GED
- Ob/Gyn
7d
Branch Coordinator
Apria Healthcare LLC —Forest Park, GA
- $21 - $23 an hour
- Full-time
- Computer literacy
- English
- Mid-level
- Paid parental leave
- Disability insurance
Quick Apply
Rehab Patient Access Rep PRN
Resurgens Orthopaedics —Atlanta, GA
- PRN
- Computer literacy
- High school diploma or GED
- Conflict management
Quick Apply
Patient Financial Counselor
Piedmont Cancer Institute —Atlanta, GA
- From $28 an hour
- Full-time
- Master of Social Work
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Patient Accounts Representative- Denials and Appeals
Advanced Urology Center —Snellville, GA
- Full-time
- Clinic experience
- Mid-level
- High school diploma or GED
Patient Intake Representative-Per Diem/Casual
Labcorp —Suwanee, GA
- Overtime
- High school diploma or GED
- Organizational skills
- Fair chance
- Employee stock purchase plan
- Disability insurance
5d
Front Desk Coordinator - Decatur, GA
The Joint Chiropractic —Decatur, GA
- $17 - $25 an hour
- Weekends as needed
- Bilingual
- Inventory management
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Patient Service Representative
Aylo Health —McDonough, GA
- Microsoft Outlook
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Registration Associate
Children's Healthcare of Atlanta —Atlanta, GA
- Part-time
- Microsoft Word
- Basic math
- Office
- On-the-job training
Quick Apply

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Patient Access Representative

Emory Healthcare -
Atlanta, GA

Apply Now

Job Details

Full-time
$18.90 - $23.03 an hour
14 days ago

Benefits

Wellness program
Health insurance
Benefits from day one
Loan assistance

Qualifications

Customer communication
High school diploma or GED
Typing

Full Job Description

Overview:

Be inspired. Be valued. Belong. At Emory Healthcare

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship, development, leadership programs
And more

Description:

RESPONSIBILITIES:

A Patient Access Rep II will assist in the coordination, prioritization and completion of front-end patient registration activities ranging from pre-registration through discharge in the Patient Access Services Department.
The representative will ensure patient insurance verification is accomplished and all requirements are met.
Accurately completes patient registrations based on departmental protocols and standards, policies and procedures, and compliance with regulatory agencies.
Calls patients to pre-register or confirm appointments.
A Patient Access Rep II prioritizes work for optimal reimbursement and to avoid financial risk to both patient and hospital.
Ensures all insurance requirements are met prior to or on the date of service and informs patients of their financial liability and collects liability due.
Identifies patients who require early financial counseling intervention.
Ensures all uninsured patients are referred to a financial counselor as appropriate.
A Patient Access Rep II will also assist patients, guarantors and families with insurance questions in a professional manner and is responsible for escalating any unaddressed insurance benefit concerns to the department Financial Counselor.
Maintains confidentiality of patient information, employee information and other information covered by regulations or professional ethics.
Performs duties in support of the EHC Patient Access Mission Statement.
Position requires self-motivated individual with demonstrated ability in time management who can handle high patient volumes and fast pace.
Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow-up.
Maintains knowledge of multiple department system applications utilized by Patient Access.
Familiar with and adheres to all state and federal regulations such as EMTALA, CMS, HIPAA, and JCAHO guidelines.
Effectively communicates identified issues and concerns in a constructive and professional manner.
Participates in generating ideas and solutions for improvements.
Responds in a timely and appropriate way to verbal and written requests.
Accurately searches the database to establish if patient is new or an established patient.
Obtains required signature for release of information in a timely manner, adhering to policy and procedures.
Completes registration by verification of information and insurance for established patient or entering information for new patient prior to discharge of patient.
Reconfirms date of birth and legal spelling of the patients name.
Obtains appropriate signature(s) and scans all appropriate documents (Admission/Registration Agreement, Notice of Privacy Practice, and Important Message from Medicare, etc.).
Scans patient id and insurance cards.
Makes every attempt to collect patient liability as appropriate and documents the response if not collected.
Appropriately distributes registration paperwork according to departmental procedures.
Schedules procedures/follow-up appointments.
Communicates hospitals financial policies to all patients.
Call patients to pre-register or confirm appointments.
Maintains appropriate monthly assurance accuracy rate as determined by the department.
Maintains established departmental standards regarding productivity, quality, and collections.

MINIMUM QUALIFICATIONS:

High school diploma or equivalent.
Must have at least 2 years healthcare related or customer service experience.
Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred.
Associate or bachelor degree may be accepted in lieu of experience.
Certified Healthcare Access Associate (CHAA) preferred.
Typing skills with a minimum of 35 wpm and good communication skills.

PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

Additional Details:

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred.

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Refine Your Search

Patient Account Representative jobs in Decatur, GA

Patient Access Representative

Patient Service Representative

Front Desk Coordinator

Patient Account Rep II

Patient Services Coordinator

Patient Services Retention Coordinator

Full-Time Patient Account Representative

WFH Healthcare Customer Service (Insurance Knowledge a Plus)

Administrative Assistant - PRN

A/R Follow-Up Specialist

Revenue Cycle Rep III-Cardiology

Revenue Cycle Rep III-OBGYN

Branch Coordinator

Rehab Patient Access Rep PRN

Patient Financial Counselor

Patient Accounts Representative- Denials and Appeals

Patient Intake Representative-Per Diem/Casual

Front Desk Coordinator - Decatur, GA

Patient Service Representative

Registration Associate

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