Top 1214 Patient Relations Analyst Jobs

Director Surgical Services
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Child Autism Therapist (Bachelors Degree Required)
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Child Autism Therapist (Bachelors Degree Required)
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Direct Support Professional (Bachelor's Degree Required)
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Direct Support Professional (Bachelor's Degree Required)
Action Behavior Centers-ABA Therapy for Autism —Rowlett, TX
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Director Surgical Services

UnityPoint Health -
Sioux City, IA

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Pet insurance

Qualifications

RN License
CMS
Workplace dispute resolution
CMS regulatory compliance
Driver's License
Bachelor of Science in Nursing
Bachelor's degree in nursing

Full Job Description

Overview:

UnityPoint-St Luke's

Full-Time Days

Monday-Friday

The Director is responsible for the effective operation, leadership, and direction of all components of Surgical Services. As a member of the UPH-STL operations team, the Director will lead the assigned service line and the team’s commitment to quality, service, growth, safety and fiscal accountability. With the guidance of the senior administrative team and the strategic plan, the Director assumes responsibility for the creation, development and implementation of new programs; identifying opportunities of growth; guides the development of a patient centered service, and helps set the standards in quality, talent management, service and fiscal accountability. He/she will be a liaison for the service line amongst all health care providers, partners and students affiliated with the system. Director promotes an environment, which encourages staff to develop new skills to advance the service line as well as themselves and provides an environment that promotes trust and decision-making at the staff level.

#Sioux123

Why UnityPoint Health?:

At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:

Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Join our team of experts and make a difference with UnityPoint Health.

Responsibilities:

Strategic Planning/Business Development

Develops and implements a strategic business plan for Surgical Services with appropriate linkage to the hospital’s annual operating plan and three year strategic plan.
Develops strong linkages with other programs, departments and affiliations to ensure the services provided by Perioperative Services are consistent with the vision and mission of the UnityPoint Health – STL system.
Develops and implements information systems and technology plan to leverage technology to achieve process improvements and achievement of benchmark outcomes.

Operations Management

Develops operating systems that result in the delivery of quality patient care services in all departments within Surgical Services.
Collaborates with the management team, direct care staff, physicians and all supporting departments to design cost effective, streamlined, quality patient care services.
Develops measures, maintains and creates action plans for operational metrics relevant to the department.
Develops policies, procedures and standards of care that address the needs of the populations served and ensure regulatory compliance.
Assures implementation of evidence based best practice and achievement of outstanding clinical, patient safety, and patient satisfaction outcomes.
Ensures sterilization and disinfection procedures and processes meet regulatory and best practice guidelines throughout the system.
Identifies high risk activities and manages improvement activities.

Physician Engagement/Stakeholder Relationships

Develops and maintains strong relationships with physician partners throughout perioperative services.
Develops an effective partnership/dyad with the Medical Director of Surgical Services ensuring a unified approach to key issues.
Collaborates with multiple physician groups to meet practice needs by participating and leading committees and work groups which develop policies and appropriate patient care practice.

Financial Management

Develops and administers capital, salary and operating budgets for all cost centers in the Surgical Services Division. Maintains a consistent focus on efficiency; creatively seeks new opportunities for expense reduction.
Collaborates with Financial Analysts to ensure optimal fiscal management.
Approves expenditures within limit of authority.

Quality Improvement

Develops and implements a Quality Improvement Plan for all departments within Surgical Services with the objective of demonstrably improving the value of services provided. This includes establishing and monitoring indicators for clinical quality, service quality, financial, operational and market performance.

Human Resources Management

Successfully recruit and retain staff within Surgical Services.
Provide leadership through coaching, counseling, and on-going feedback, to ensure the growth and development of managers, supervisors, and other program leaders.
Maintain and enhance positive employee relations through appropriate training and development.
Ensure good employee relations and appropriate contract management.

Qualifications:

Education: Graduate of accredited school of nursing; BSN required, Master’s degree in nursing preferred.
Experience: 5-7 years of leadership experience.
License/Certifications: State of Iowa Nursing License. Valid Driver’s license when driving any vehicle work related reasons.
Knowledge/Skills/Abilities: Excellent working knowledge of Perioperative issues and standards. Working knowledge of AORN, AAMIST79, CMS and DNV standards relevant to Perioperative Division. Strong leadership skills. Outstanding communication and interpersonal skills. Physician partnering skills. Finance and business planning skills. Quality Improvement skills. Principles of Management. Knowledge of Systems and Processes. Evaluation and Change. Demonstrable skills in program planning, team building and conflict resolution.
Other: Use of usual and customary equipment used to perform essential functions of the position.

Apply Now

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