Top 13915 Patient Representative Jobs

Patient Access Representative
The Center for Cancer and Blood Disorders —Dallas, TX
- Full-time
- Bilingual
- HIPAA
- Administrative experience
- Free parking
- Health insurance
Quick Apply
Patient Services Representative
UnitedHealth Group —Indianapolis, IN
- $16 - $29 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- 1 year
- AD&D insurance
- Employee stock purchase plan
Patient Service and Sales Representative
Advanced RX —Fort Washington, PA
- $20 - $21 an hour
- Full-time
- Remote
- Computer skills
- 2 years
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
3d
Medical Accounts Receivable Representative
Strategic Practice Solution, LLC —New Jersey
- From $19 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
7d
Remote Outbound Call Center Representative
Vitasora Health —Remote
- From $18 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
3d
Patient Service Representative | Antioch
Premier Radiology —Antioch, TN
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid holidays
- Health insurance
Quick Apply
Patient Services Representative | Lebanon
Premier Radiology —Lebanon, TN
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid holidays
- Health insurance
Quick Apply
Patient Access Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Commuter assistance
- AD&D insurance
Patient Access Representative PRN
Texas Children's Hospital —Houston, TX
- Part-time
- Hospital
- Customer service
- High school diploma or GED
Patient Services Representative I
HealthPoint —Redmond, WA
- $22.50 - $29.62 an hour
- Night shift
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
Patient Services Representative I (Temporary)
HealthPoint —SeaTac, WA
- $22.50 - $29.62 an hour
- Temporary
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
Patient Service Representative
Duly Health and Care —Tinley Park, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Patient Representative
Midstate Radiology Associates —West Hartford, CT
- $20.00 - $25.30 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
Quick Apply
Patient Access Representative - Patient Access
McLeod Health —South Carolina
- Online Application
- Computer literacy
- Medical office experience
- HIPAA
Quick Apply
Patient Services Representative
OrthoAtlanta —Newnan, GA
- Part-time
- Private practice
- Mid-level
- High school diploma or GED
Quick Apply
Patient Services Representative
Fertility Specialists of Texas —Dallas, TX
- Full-time
- Spanish
- HIPAA
- English
Quick Apply
Patient Representative
Comfort Dental —Glenwood Springs, CO
- From $20 an hour
- Full-time
- Bilingual
- Dental office
- Basic math
- 401(k)
Quick Apply
Bilingual Float Patient Service Representative
Carolina Health Centers, Inc. —Greenwood, SC
- Full-time
- Spanish
- Clean driving record
- Microsoft Excel
Quick Apply
Patient Access Representative
HHSC Kauai Region —Waimea, HI
- From $22.50 an hour
- Temporary
- Customer service
- Medical office experience
- Inpatient
- Free parking
- Health insurance
Quick Apply
Nursing Manager of Regulatory Compliance
Signature Healthcare —Brockton, MA
- $42 - $60 an hour
- Full-time
- Hospital
- Word processing
- 3 years
Quick Apply

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Patient Access Representative

The Center for Cancer and Blood Disorders -
Dallas, TX

Quick Apply

Job Details

Full-time

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Administrative experience
High school diploma or GED
Medical administrative support
Medical records

Full Job Description

We want you to join our team! The Center for Cancer and Blood Disorders has more than 60 cancer specialists and 400 healthcare professionals representing many different areas of medical and administrative services across 22 locations throughout North Texas. Candidate will be based in Dallas, but must be willing to travel to Plano and McKinney locations to provide coverage if needed.

JOB DESCRIPTION:

Under the general direction of the Patient Access Manager, the Patient Access Representative is responsible for performing a variety of administrative duties for the providers and staff of “The Center”. This may include, but not limited to, technical support for on-line assistance, answering general questions about services “The Center” provides, forwarding messages to triage, routing calls to physician offices for scheduling assistance and escalating complaints to the appropriate supervisor for assistance. Responds positively to change and demonstrates the ability to be flexible in the work environment, including changes in job functions, patient volumes, and working hours. Takes on the initiative to learn new skills and is willing to participate and share expertise. Performs daily activities of assigned patient access areas, call center operations, front-desk check-in and co-pay collection activities.

● Performs all required patient check-in duties; verifying demographic and financial information while maintaining HIPAA at all times

● Collects co-pays and deductibles as required and provides support services to patients and medical staff upon request

● Responds to and resolves routine inquiries, complaints and concerns through inbound phone calls and or other electronic requests.

● Ensures a positive and exemplary experience with all customers of “The Center” by focusing on customer satisfaction and resolution.

● Provide accurate, valid and complete information to customers of “The Center” by using the right methodologies and tools provided

● Ability to identify emergency situations and remaining calm; providing a professional demeanor at all times

● Quickly escalate priority issues to the appropriate clinical personnel or Patient Access Manager, providing pertinent information based on facts and not emotions.

● Ability to document all customer phone interactions accurately to ensure optimal services and outcomes.

● Requests patient medical records upon request; obtaining the proper authorizations

● Maintains files, generates daily payment reports and verifies cash drawer against report.

● Answers incoming patient phone calls, takes messages, and directs escalated calls to the Patient Access Manager

● Other duties as assigned

● Demonstrates an in-depth understanding of standard workflows related to the front desk check-in process and phone operations systems

Customer Service:

· Ensure a high level of customer service in interactions with patients and their families, physicians, staff and vendors by phone and in person

● Demonstrates a genuine interest in helping our patients, providers, and other employees by using excellent communication (verbal/non-verbal) skills, being polite, friendly, patient, and calm under extreme pressure.

● Maintain composure when dealing with emergency situations and responding professionally.

● Effectively communicates with clinical areas and other departments to resolve issues that impact patient care and immediately escalating issues that cannot be resolved to the Patient Access Supervisor and/or Patient Access Manager.

● Acts as a team player.

Quality Assurance

● Maintains a high level of productivity and accuracy for work performed based on departmental standards. Maintains a thorough knowledge of policies, procedures, and standard work ethic within the department to successfully perform duties on a day-to-day basis.

Education, experience and skills required for consideration:

● High School Diploma or equivalent

● At least 1 year front office experience in a clinic or hospital setting preferred

● Medical terminology and electronic medical record experience is preferred.

● Ability to demonstrate competencies such as communication, customer service, initiative, professionalism, stewardship, and teamwork required.

● Previous experience in a fast-paced call center preferred

● Responds positively and remains flexible to a changing work environment

● Adjusts well to changes in job functions, patient volumes, and work hours based on clinic needs

● Maintains commitment to our extraordinary patient care standards and guidelines

● Bilingual preferred

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Free parking
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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